Hello GPN 2+2 community,
As many of you know, I am a full time reg on GPN playing all stakes from 0.5/1 to 10/20, primarily PLO. I have been playing here for 3 years+ as a slightly +EV/breakeven player. This past year, I dedicated myself to playing on the site full time. I had a big breakthrough this summer in terms of fine-tuning my play and winning at a very high rate at all stakes, from heads up to 6-handed PLO. I noticed some common leaks many PLO players have and began changing my gameplay accordingly to take advantage. Up until August of this year, I had a bankroll of no more than 15k on the site. I would typically cash out a couple thousand dollars every month. In August when my heater started and as my gameplay gradually improved, I began cashing out 10k/month. I've cashed out that much every month since, and currently my account balance sits at around 70k $weeps. I keep track of my P&L on a poker income spreadsheet where I manually log my account balance and hours played after my session. In the last two months alone, I'm up over 80k.
This may sound like it's difficult to believe, but if you've played PLO at all with me in the last couple months, you can probably attest to seeing me running hot and playing relatively well.
Fast forward to the morning of 10/30. I request a cashout as I usually do ~every two weeks (my last cashout was on 10/21, approved and paid within 2 business days). Within 10 minutes of requesting the cash out, I receive an email from customer support:
Hello *******,
We are writing to inform you that your Customer Account has been flagged for potential Terms & Conditions violations. Our rules can be found here:
https://globalpoker.com/terms-conditions
We are currently investigating this situation and we need you to explain the following:
What have you done in the recent past in terms of improving your poker skills? Please provide us with any details such as training sites, studying/coaching partners, etc. Additionally, if you have made any significant changes as a result of the above, please specify the details and the time frame.
Have you been involved in any financial agreements with other Global Poker players, commonly known as ‘staking’? If yes, please provide us with specific details such as players involved and time periods these agreements took place.
What devices, peripherals, and technical setup do you normally use when you access Global Poker tables? For example, laptops, desktops, operating systems, gaming mouse, gamepad or normal mouse, a number of monitors, streaming cards, or anything that would be unique to you.
What, if any, third party software or tools do you use while playing poker on our Site? For example, any starting hand charts or similar reference material, any hand history tracking software or heads-up displays, anything that would help with table selection or seating process, anything that would recommend strategic advice, etc.
Have you ever shared access to your Global Poker Customer Account with anyone or allowed anyone to make in-game decisions for you while playing on our Site?
Your responses will be taken into consideration as we complete the investigation, therefore, we ask you to respond fully and truthfully.
In order to resolve this situation as soon as possible, we ask that you respond in the next 48 hours. In the event of no response, we will proceed without your input on the matter.
Regards,
Johnny
Global Poker Game Integrity
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I promptly responded to this email explaining the changes I've made this year to improve my gameplay and the aforementioned leaks I've found in the majority of PLO players. So reluctantly, GPN now has the DJMoneyBags PLO blueprint. I don't use any software assistance and obviously don't stake players/give anyone access to my account. My account isn't locked or suspended, so I am able to continue logging in and playing as usual while the investigation continues. On one hand, I am happy that GPN takes these sorts of measures to protect the player pool from anything that violates their T&C's. On the other hand, it can become frustrating to have to take time and defend yourself when you've done absolutely nothing wrong.
The reason I’m writing this post is to create awareness for the community and see if anyone else has had a similar experience. I’ve been a public advocate for Global for a while now as the experience they offer for American/Canadian players is one of the best that currently exists in terms of reliability and traffic. I hope this is resolved quickly and they continue to uphold their reputation. I will post updates as the situation progresses.
Yours truly,
DJMONEYBAGS