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High Stakes Reg Account Under Review [Resolved] High Stakes Reg Account Under Review [Resolved]

10-30-2020 , 02:28 PM
Hello GPN 2+2 community,

As many of you know, I am a full time reg on GPN playing all stakes from 0.5/1 to 10/20, primarily PLO. I have been playing here for 3 years+ as a slightly +EV/breakeven player. This past year, I dedicated myself to playing on the site full time. I had a big breakthrough this summer in terms of fine-tuning my play and winning at a very high rate at all stakes, from heads up to 6-handed PLO. I noticed some common leaks many PLO players have and began changing my gameplay accordingly to take advantage. Up until August of this year, I had a bankroll of no more than 15k on the site. I would typically cash out a couple thousand dollars every month. In August when my heater started and as my gameplay gradually improved, I began cashing out 10k/month. I've cashed out that much every month since, and currently my account balance sits at around 70k $weeps. I keep track of my P&L on a poker income spreadsheet where I manually log my account balance and hours played after my session. In the last two months alone, I'm up over 80k.

This may sound like it's difficult to believe, but if you've played PLO at all with me in the last couple months, you can probably attest to seeing me running hot and playing relatively well.

Fast forward to the morning of 10/30. I request a cashout as I usually do ~every two weeks (my last cashout was on 10/21, approved and paid within 2 business days). Within 10 minutes of requesting the cash out, I receive an email from customer support:

Hello *******,

We are writing to inform you that your Customer Account has been flagged for potential Terms & Conditions violations. Our rules can be found here:

https://globalpoker.com/terms-conditions

We are currently investigating this situation and we need you to explain the following:

What have you done in the recent past in terms of improving your poker skills? Please provide us with any details such as training sites, studying/coaching partners, etc. Additionally, if you have made any significant changes as a result of the above, please specify the details and the time frame.

Have you been involved in any financial agreements with other Global Poker players, commonly known as ‘staking’? If yes, please provide us with specific details such as players involved and time periods these agreements took place.

What devices, peripherals, and technical setup do you normally use when you access Global Poker tables? For example, laptops, desktops, operating systems, gaming mouse, gamepad or normal mouse, a number of monitors, streaming cards, or anything that would be unique to you.

What, if any, third party software or tools do you use while playing poker on our Site? For example, any starting hand charts or similar reference material, any hand history tracking software or heads-up displays, anything that would help with table selection or seating process, anything that would recommend strategic advice, etc.

Have you ever shared access to your Global Poker Customer Account with anyone or allowed anyone to make in-game decisions for you while playing on our Site?


Your responses will be taken into consideration as we complete the investigation, therefore, we ask you to respond fully and truthfully.

In order to resolve this situation as soon as possible, we ask that you respond in the next 48 hours. In the event of no response, we will proceed without your input on the matter.
Regards,
Johnny
Global Poker Game Integrity

-------------------------------------------------

I promptly responded to this email explaining the changes I've made this year to improve my gameplay and the aforementioned leaks I've found in the majority of PLO players. So reluctantly, GPN now has the DJMoneyBags PLO blueprint. I don't use any software assistance and obviously don't stake players/give anyone access to my account. My account isn't locked or suspended, so I am able to continue logging in and playing as usual while the investigation continues. On one hand, I am happy that GPN takes these sorts of measures to protect the player pool from anything that violates their T&C's. On the other hand, it can become frustrating to have to take time and defend yourself when you've done absolutely nothing wrong.

The reason I’m writing this post is to create awareness for the community and see if anyone else has had a similar experience. I’ve been a public advocate for Global for a while now as the experience they offer for American/Canadian players is one of the best that currently exists in terms of reliability and traffic. I hope this is resolved quickly and they continue to uphold their reputation. I will post updates as the situation progresses.

Yours truly,

DJMONEYBAGS
10-30-2020 , 03:20 PM
Good luck and thanks for the info!
10-30-2020 , 04:30 PM
Even the website wants to know how you have duped their algo into supreme godmode.

Regardless, good luck with the situation. Hope it works out in your favor.
10-30-2020 , 05:05 PM
Seems like theyre asking some pretty direct questions which you can infer they think youre using some sort of RTA. Theyre asking you to tell them everything about set up, programs, etc. because they already know what is running while youre playing which is why theyre asking you to see if your answer varies from the data they have.

If youre doing nothing at all other than crushing cause you work hard than you should be fine once you send them an email. Maybe even PM or DM David Lyons here or on twitter to make your situation known to him if youre 100% in the clear. He can speed things up and take care of pressing issues sometimes if hes notified.

IF you are using any sort of assistance, seems like they found out about it.

Thats how I read their email to you. You seem like you havent done anything tho so hope to hear a good update from this soon.
10-30-2020 , 05:21 PM
Right, I'm not concerned by any means- I have nothing to hide. Appreciate the support and advice. I will send David a private message.
10-30-2020 , 09:14 PM
Wow this is quite disheartening to see this and makes me worried the same thing could happen to me. No offense but I love playing against you as you clearly do not use RTA and I see you make many mistakes. This is not to brag but imo I believe I play a decent amount better than you and I have also been winning a lot lately so I am afraid they may attempt to pull this on me too. I believe you are a winning player but my guess is you are on the heater of a lifetime and that you are running significantly above expectation because PLO is such a high variance game.

Global knows who I am and if they are reading this they can send me an email and I can explain to them why I think you are not using RTA and give many hand examples to show them. It seems that their security team may not be very good at being able to tell the difference between a good, but not elite player, who is running very hot and someone who plays world class who may be using RTA. This concerns me because this could be a way for them to just go after winning players and pretend like they are using software assistance because they are actually just a slightly plus EV player on a heater at high stakes. Hope this helps.
10-30-2020 , 10:39 PM
Quote:
Originally Posted by slimemdude
Wow this is quite disheartening to see this and makes me worried the same thing could happen to me. No offense but I love playing against you as you clearly do not use RTA and I see you make many mistakes. This is not to brag but imo I believe I play a decent amount better than you and I have also been winning a lot lately so I am afraid they may attempt to pull this on me too. I believe you are a winning player but my guess is you are on the heater of a lifetime and that you are running significantly above expectation because PLO is such a high variance game.

Global knows who I am and if they are reading this they can send me an email and I can explain to them why I think you are not using RTA and give many hand examples to show them. It seems that their security team may not be very good at being able to tell the difference between a good, but not elite player, who is running very hot and someone who plays world class who may be using RTA. This concerns me because this could be a way for them to just go after winning players and pretend like they are using software assistance because they are actually just a slightly plus EV player on a heater at high stakes. Hope this helps.
No offense taken, I know my game still needs plenty of improvement.

Quick update: Global has asked me to provide a video of me playing for at minimum 100 minutes within the next 10 days (Aka grinding a sesh), which obviously I’m happy to oblige by. Will send the video to Global, save it for the community to see, and provide updates along the way.
10-30-2020 , 10:59 PM
Quote:
Originally Posted by djmoneybags
No offense taken, I know my game still needs plenty of improvement.

Quick update: Global has asked me to provide a video of me playing for at minimum 100 minutes within the next 10 days (Aka grinding a sesh), which obviously I’m happy to oblige by. Will send the video to Global, save it for the community to see, and provide updates along the way.
So if you see me at a table in the next 10 days go easy on me please
10-31-2020 , 04:43 AM
Hope this gets cleared up for you, you’ve had a crazy fast ascent so this is probably why all the scrutiny.

Keep us updated and gl!
10-31-2020 , 02:21 PM
Plz explain to 2p2 who you bribed or what code you entered to unlock super God mode.
11-02-2020 , 12:22 AM
It seems like you can come under investigation for many reasons, but yours should be the last for using any RTA.
11-02-2020 , 01:08 AM
Its THEchinese I always knew you were up to no good. Dead obvious your a cheat bro to anyone who watched you play. Tilted247365 too with his 10 accounts . Both you guys are scum IMO along with a bunch of others at Global and deserve accounts banned. I'll meet you anytime you like in person also if you'd like to discuss.
11-02-2020 , 01:12 AM
Quote:
Originally Posted by nba_guru
Its THEchinese I always knew you were up to no good. Dead obvious your a cheat bro to anyone who watched you play. Tilted247365 too with his 10 accounts . Both you guys are scum IMO along with a bunch of others at Global and deserve accounts banned. I'll meet you anytime you like in person also if you'd like to discuss.
CHINESE!!! I miss you!!! Is your chat ban PERMANENT?
11-02-2020 , 01:17 AM
And also unlike most of you here Ive been an expierneced PLO player for over 10 years. Hes complete scumbag who recently gained access to some kind of tool to assist his play along with many others ar Global. I hope they take everything and maybe we can meet one day!!!!
11-02-2020 , 01:22 AM
Quote:
Originally Posted by Kizzah
CHINESE!!! I miss you!!! Is your chat ban PERMANENT?
Sup Yea miss seeing you in the streets too!!! Bout time Global got rid of these trash scum cheating regs. Not good enough to put in the work and be able to adjust on the fly so they use assistance to make the decisions for them. I will be back once the scum cheating regs have been removed. They just make 5 other accounts tho like every other online scumbag that couldn't hack it so now they cheat.
11-02-2020 , 03:58 AM
Logged a 3 hour sesh today, playing 9-12 tables on average, finished up about 3.5k. Almost triple my usual rate- felt like I was playing pretty well today and ran above expectation at 10/20. Sent global the videos so will update when I hear back.

I also PM'd David and he reassured me this was a routine procedure triggered by a cash out. He also told me he would help expedite the review process. Always appreciate his responses.
11-02-2020 , 02:46 PM
Lololololol You don't get flagged for cashing out You got flagged for using real time assistance. I can tell you're a smart guy so you probably took steps to.prevent yourself from being caught But dont come here and expect 2 plus community to help your scumbag cheating ass. I look forward to meeting you one day!!!!
11-03-2020 , 01:06 AM
Not that my opinion matters, but DJ isn't using any type of RTA. People suspecting him of RTA just because he has been winning is comical.
11-03-2020 , 12:26 PM
I find it hard to believe you weren't using assistance, since you've had a meteoric rise from small stakes to high stakes, multitable high stakes (more than 6 tables) something most pros don't even do (or aren't capable of). I've never seen you with less than three buyins at all the tables you're at every day. Your expectation defies the law of averages. No other players have that kind of consistent experience. When you do lose, you typically had good to great equity, and it was a fluke, and your adjustments are way beyond what I would expect from a new player moving up in stakes (and so quickly). Even great players have consistent losses and losing days I've never seen that with you.
11-03-2020 , 01:38 PM
Generally speaking, a player would never be asked these questions + asked to record a session for a "routine procedure". There is surely suspicion of some kind of assistance that has caused the site to go to this step.

Disclaimer: No idea who this guy is, never played on the site, but have experience with similar reviews.
11-03-2020 , 04:13 PM
I've played with DJ numerous times. I'm not sure if he is using an RTA, but something is fishy. Whether it's me or other players, he usually gets it in from behind and tends to win over 70% of the time and when opponents get it in bad, DJ usually holds over 70% of the time. I actually try to avoid being in hands w/ him cause he always gets there. Especially in PLO, there is a lot of variance, but variance is never an issue w/ this guy. His win rate is ridiculous. Couple months back, he was just an average player at best, but the last couple months he's been on a crazy god mode heater. Something seems off if Global is asking him to record a session.
11-03-2020 , 05:19 PM
I suppose CTB and SYOTR, among other top regs, came under the same scrutiny at some point or another when they elevated from slightly winning to crushing. I appreciate the regs here who have played tens of thousands of hands with me and are willing to vocalize their support.

Last night I played and filmed another 2 hour session entirely on mobile, averaging 6 tables, finished up 2k and sent the video to Global. I typically play about 50% of my sessions on my phone so I thought the footage would be useful for Global to have since my tendencies may vary slightly due to my playing less tables (on average) and higher frequency usage of the "preset" bet amounts.

Early this morning Global verified that they had received and were currently reviewing all 3 videos. 4 hours after that confirmation email, I received another email:

Hello XXXXX,

Thank you for your cooperation with our investigation.

We are writing to inform you that our review is now complete. Without implying any wrongdoing, we need you to read through and confirm replying to this email that you are familiar with our rules and Terms and Conditions. You can find them here:

https://globalpoker.com/card-room-rules
https://globalpoker.com/terms-conditions

If you have any questions about any part of our rules, please do let us know.


To which I replied that I had indeed read through both documents. Now awaiting Global's response.

A couple thoughts here. How is it possible to compare the game play and draw conclusions from two separate, two-hour videos against tens of thousands of hands played over the course of 3 months+ that quickly? If I was doing this type of analysis on another player, I’d want many more hours of footage to determine a more accurate BB/100 hand win rate. Then I’d compare the statistical significance over the given sample sizes of the BB/100 hand win rate pre and post review. In such a small sample, (4 hours of total video footage), you could have significant play variation attributed to tilting, nervousness, among other factors.

Thankfully, both of my sessions were highly winning, otherwise people could speculate that I’m listing these reasons as an excuse for worsening gameplay while under review. I finished positive 1 standard deviation above my average hourly ($) win rate in both recorded sessions, but PLO is such a high variance game that I could have easily been down on both sessions. For those of you claiming I don’t have losing sessions, I can report that 4 out of my last 46 sessions have been losing, with an average/hour loss much greater than my average/hour win rate in the other 42 sessions.

One thing I wish I would have done when I started running hot/playing better is recorded all my sessions and saved them on a hard drive. A precaution I never thought to be necessary for someone who abides by the T&C's, but apparently needed (although doing this with all my mobile sessions would have posed quite a challenge). If you are a winning player, I would highly recommend considering this safeguard in the future.
11-03-2020 , 05:49 PM
I have played with you plenty DJ, and I don’t think you use RTA. I do think you play much better than you did at 100 plo. I’ll leave it at that. Thanks for the updates, hope you get a good resolution to this issue.
11-03-2020 , 07:25 PM
Quote:
Originally Posted by gsom30
I've played with DJ numerous times. I'm not sure if he is using an RTA, but something is fishy. Whether it's me or other players, he usually gets it in from behind and tends to win over 70% of the time and when opponents get it in bad, DJ usually holds over 70% of the time. I actually try to avoid being in hands w/ him cause he always gets there. Especially in PLO, there is a lot of variance, but variance is never an issue w/ this guy. His win rate is ridiculous. Couple months back, he was just an average player at best, but the last couple months he's been on a crazy god mode heater. Something seems off if Global is asking him to record a session.
How does "getting it in from behind" and getting lucky equate to RTA?
11-03-2020 , 11:40 PM
Real question is, how in the world are you multi-tabling on your phone!? What kind are you using? I have trouble one tabling on my iphone XS.

      
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