I'm creating this guide to see if this helps people cashing out for the first time from global poker. The first time I cashed out took a total of 2 days, 1 to get verified then 1 to show in my PayPal. I cashed out of global poker for 92$ and have 87$ in my PayPal account.
To minimize possible issues follow this guideline(read it several times if needed so you don't skip a step) and make sure to read GPs withdrawal guidelines thoroughly.
NEVER make multiple accounts!
Once you receive the verification email from global poker for your first withdrawal you will be asked to provide an ID and utility bill or other documents for proof of address, it will read something like this:
"Thank you for your recent cash out request. To complete the request, we require some additional information from you.
As part of our efforts to keep our customers' accounts safe, we will need customers cashing out for the first time to complete a one-time identity verification process. Once completed, your cash out requests moving forward shall be processed quickly.
For this one time, we require that you send us 2 different verification documents clearly showing the following information:
1. Photo proof of identification - this should be a government issued ID, showing your complete name, proof of age and physical address, such as a passport, driver's license or national / State ID. Your name and address should match what you have provided us in the Verification form you recently submitted.
AND
2. Proof of address - this can be any of the following: utility bill, notarized agreement form for a lease, bank statements, medical insurance or a computer generated Payroll document. (Please ensure we can see clearly the issue date of the document, the name of the company that the document is from and the document has been issued within 3 months)
In order for us to process your verification quickly, please ensure you send us clear, current copies of your documents. We will advise once your verification has been approved. We are currently experiencing high volume of customer service requests and our verification process is taking up to 5 days to process. We are working hard to get to your verification approved and your cashout paid."
For this guide, we will be using a utility bill(not a mortgage bill). Make sure to select reply in this given email and attach the files of the photos/scans into the reply email. Double check that you are sending this email to
support@globalpoker.com:
1) Make sure the background for both your ID and utility bill are the same in the photos you take and that the photos you take can be read easily/are clean(don't be lazy during this step and
take multiple photos if needed).
2) Make sure both your ID and utility bill are current: For your ID: make sure that it is
not expired. For your utility bill: Make sure it is a current utility bill of
up to 3 months maximum from the date you are submitting the first withdraw.
3) I would highly suggest making both your paypal and email/facebook account used for global poker the same on both sites, both on paypal and GP for continuity and that you
NEVER make multiple global poker accounts. There are nightmare threads of people creating multiple accounts and not being able to cashout. Make sure that your GP and PayPal passwords are unique from one another to protect your accounts on both sites.
If all goes well hopefully you will receive this email within a couple of days(or only one day like i did):
"Congratulations! We already processed your pending cashout request. Please be advised that this will be paid within 1 business day upon approval of request. An email confirmation will be sent once the funds were transferred to your PayPal account."
While I'm new to Global Poker i hope that all goes well. I will keep this thread updated with my success/issues i run into on the site.
Last edited by ZiggyZ; 07-05-2017 at 09:04 AM.