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Old 05-18-2017, 04:19 PM   #251
Drawing dead 81
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Re: GLOBAL POKER--STAY AWAY

Hey Global Not sure if you are willing to try it but you could get around the paypal fees by using Venmo
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Old 05-18-2017, 06:02 PM   #252
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Re: GLOBAL POKER--STAY AWAY

Quote:
Originally Posted by AQKJTOO View Post
Hello Kim, I have an issue and have sent multiple emails and requests on Zendesk (globalpoker.zendesk.com) and need assistance please!

My username on GP is the same as my username here.
I'll have to escalate this to our Redemptions Team. We'll email you as soon as there's an update.
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Old 05-18-2017, 07:40 PM   #253
hifilorau
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Re: GLOBAL POKER--STAY AWAY

Hey GlobalPokwerCSKimbr,

I need help!

I just received a slightly confusing email regarding a cashout (content below this paragrapg). Am i correct in assuming it means someone else was playing from the same IP? I'm sure you can see from my logs that 99% of the time i play from an IP (my house) where noone else is playing. The other place i play is a large tech hub with a hundred companies and a few hundred people in it. I'd be pretty surprised i guess if anyone else there was playing on Global, but i guess it's possible. I definitely can't imagine we were playing at the same tables even if that was the case though. Is this something you can look into? Because if that is what is going on, i would need a lot more information with regards to who it is in order to get them to send in their verification. And on the contrary i would think it would be really easy to look at hand histories and tell that there was no collusion going on.

Anyway, i'm happy to do whatever i can to clear it up. But I'm completely in the dark with regards to what is going on and what my next steps would be and you guys have a significant amount of $ of mine right now. Anyway, thanks!

Also, so pumped you added 3/6 and 10/20 today!


------ email from support-------------------
Hello Tom,

We noticed that there is a user traced from your play location or network. Should you want to help us clear this matter, please have him submit his verification document (Driver's license, Passport or National ID) showing proof of age and address using their own Global Poker account's registered email to support@globalpoker.com for confirmation:

- Kelvin Garner

As we are unable to see who the person behind the computer is, we can only base our facts on the data recorded by the system. Should these accounts or individuals be proven to be different persons than you are, then we will consider this in reviewing your cash out request.
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Old 05-18-2017, 08:25 PM   #254
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Re: GLOBAL POKER--STAY AWAY

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Originally Posted by GlobalPokerCSKimbr View Post
I'll have to escalate this to our Redemptions Team. We'll email you as soon as there's an update.
Thanks Kim!
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Old 05-18-2017, 09:48 PM   #255
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Re: GLOBAL POKER--STAY AWAY

I have been on the Global site for about a week. Within that week I have seen, personally antes added to SNGs and the beginning blind levels of all their tournaments. This is unheard of from any poker format from the WSOP to any known online site ever.

Lets also address the fact that again I have personally seen quads or 4 of a kind 4 times in one hundred hands. I personally have lost heads up with 80 and 90 percent to win hands no fewer than 40 times in that first week. I have also noticed that if you raise pre-flop you win about 70 percent of the time. I have raised with king rag at least 10 times lost two times flopped trips four times and top pair the other 4 times.

I suggest that the players have far more to worry about on this site than cashing out.
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Old 05-18-2017, 10:06 PM   #256
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Re: GLOBAL POKER--STAY AWAY

Quote:
Originally Posted by BGnight View Post
This is incoherent jibberish
Incoherent apparently you can't read. I understood what he said.

Maybe you work for Global and are trying to undermine people who are posting problems with the site.
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Old 05-19-2017, 08:42 AM   #257
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Re: GLOBAL POKER--STAY AWAY

Quote:
Originally Posted by jamaplays View Post
I have been on the Global site for about a week. Within that week I have seen, personally antes added to SNGs and the beginning blind levels of all their tournaments. This is unheard of from any poker format from the WSOP to any known online site ever.

Lets also address the fact that again I have personally seen quads or 4 of a kind 4 times in one hundred hands. I personally have lost heads up with 80 and 90 percent to win hands no fewer than 40 times in that first week. I have also noticed that if you raise pre-flop you win about 70 percent of the time. I have raised with king rag at least 10 times lost two times flopped trips four times and top pair the other 4 times.

I suggest that the players have far more to worry about on this site than cashing out.
Sure, how would you like to address the quads issue? Have you played many hands overall? I had quads twice, on the same table, 10 minutes apart, one was flopped and the second was on the turn when the third 8 fell. So what? It was on another network, too. I have millions of hands played. I have gone a week without sniffing the cash or getting a straight and I play a lot of Omaha. What does that mean? Nothing.

Seems like you have the system beat, just raise preflop with rags and you'll win 70% of the time.

I suggest you have a far deeper record of occurrences outside of something that is easily explained away as simple variance. You could flip a coin and get heads four times in a row, is that coin a scam?

Interesting how so many people find "shady dealings" in Global Poker and magically find this sub-forum having never been a member here. Where were all you players when Full Flush, Lock, etc... were actually stealing money? How come you didn't find 2+2 then?

The verification is a bit lengthy in how long it takes, but there are literally dozens of long standing 2+2 forum members that have confirmed they received payouts, effortlessly after they were verified.
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Old 05-19-2017, 08:59 AM   #258
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Re: GLOBAL POKER--STAY AWAY

Quote:
Originally Posted by jamaplays View Post
Incoherent apparently you can't read. I understood what he said.

Maybe you work for Global and are trying to undermine people who are posting problems with the site.
I definitely don't work for global, currently have a cashout frozen over some kind of IP address thing, and played poker professionally predominantly online from 2003-2009. I have seen about a bazillion online poker flops. I just started playing online again recently and in my opinion and from the way they have handled business thus far I definitely still think the site is legit. This is my p5's profile below just in case you think i'm totally full of ****.

https://www.pocketfives.com/profiles/chucksty/
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Old 05-19-2017, 12:36 PM   #259
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Re: GLOBAL POKER--STAY AWAY

Quote:
Originally Posted by jamaplays View Post
I have been on the Global site for about a week. Within that week I have seen, personally antes added to SNGs and the beginning blind levels of all their tournaments. This is unheard of from any poker format from the WSOP to any known online site ever.

Lets also address the fact that again I have personally seen quads or 4 of a kind 4 times in one hundred hands. I personally have lost heads up with 80 and 90 percent to win hands no fewer than 40 times in that first week. I have also noticed that if you raise pre-flop you win about 70 percent of the time. I have raised with king rag at least 10 times lost two times flopped trips four times and top pair the other 4 times.

I suggest that the players have far more to worry about on this site than cashing out.
I think you have it down then. Get it in with the worst of it and profit, fold aces etc pre. You'll be a millionaire in no time since you figured it out.
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Old 05-19-2017, 01:18 PM   #260
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Re: GLOBAL POKER--STAY AWAY

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Originally Posted by Rutledge Smitty View Post
I think you have it down then. Get it in with the worst of it and profit, fold aces etc pre. You'll be a millionaire in no time since you figured it out.
lol this is what I tend to tell people too when I hear this complaint, which I've heard about every online site before. Sounds good, try to get it in bad as much as humanly possible for the next month or so and let me know how that works out for you. Strangely I never hear back from them or see any follow up.
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Old 05-19-2017, 03:21 PM   #261
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Re: GLOBAL POKER--STAY AWAY

After an unusually slow bubble a couple of weeks ago, I emailed support and asked them if they could add antes to help speed up play towards the bubble and final tables. Of course they could have waited a couple of levels, but taking $4 as an ante out of a starting stack of 2,000 at 20/40 isn't the worst sin. If it speeds up play it will be worth it.
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Old 05-19-2017, 04:06 PM   #262
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Re: GLOBAL POKER--STAY AWAY

How long does it take to get the first withdrawal with ID verification?

I requested a small withdrawal and replied to the email with the documents 3 days ago (5/16/17).

username: orange99

Thanks
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Old 05-19-2017, 05:01 PM   #263
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Re: GLOBAL POKER--STAY AWAY

Quote:
Originally Posted by orange_dude View Post
How long does it take to get the first withdrawal with ID verification?

I requested a small withdrawal and replied to the email with the documents 3 days ago (5/16/17).

username: orange99

Thanks

Mine took 5 days and that was before they were backlogged. They'll get you, 3 days is within the norm.

Also be aware the minimum withdrawal is $50. Even if your request is smaller than that though it shouldn't impact the verification process.
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Old 05-19-2017, 05:21 PM   #264
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Re: GLOBAL POKER--STAY AWAY

Quote:
Originally Posted by glutenfree View Post
Also be aware the minimum withdrawal is $50. Even if your request is smaller than that though it shouldn't impact the verification process.
My withdrawal request was for almost $45. I just wanted to get verified before I deposit any more money, just in case it's a scam.

First, unless I missed it, there is no mention on the site of a withdrawal minimum. And since they take deposits as low as $5, it wouldn't make sense to set a minimum 10x as high as the deposit minimum. Lets say I'm a senior citizen on a fixed income who deposits $20 to have some fun at the penny tables. What are the chances that I will get my balance up to $50.

That's the problem with all these gambling sites, there is no issue with depositing money, and it's available instanteously to gamble with, and they wil jump out of their shoes to help you. But when it comes time to get your money out, there is "verification" and wait times and backlogs. Strange, but I have never need to verify myself for a deposit.
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Old 05-19-2017, 06:45 PM   #265
Taker101
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Re: GLOBAL POKER--STAY AWAY

The verification process is simple. I'm not sure why everyone is making a big deal about it. Every place you play on you will have to get verified.
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Old 05-19-2017, 09:03 PM   #266
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Re: GLOBAL POKER--STAY AWAY

Quote:
Originally Posted by orange_dude View Post
My withdrawal request was for almost $45. I just wanted to get verified before I deposit any more money, just in case it's a scam.

First, unless I missed it, there is no mention on the site of a withdrawal minimum. And since they take deposits as low as $5, it wouldn't make sense to set a minimum 10x as high as the deposit minimum. Lets say I'm a senior citizen on a fixed income who deposits $20 to have some fun at the penny tables. What are the chances that I will get my balance up to $50.

That's the problem with all these gambling sites, there is no issue with depositing money, and it's available instanteously to gamble with, and they wil jump out of their shoes to help you. But when it comes time to get your money out, there is "verification" and wait times and backlogs. Strange, but I have never need to verify myself for a deposit.
Yes there is, the TOS says the minimum withdrawal is $100, it's under sweeps rules #7 here: https://globalpoker.com/page/sweeps-rules

In practice though they were, for a while, allowing cash outs as low as $5. It's too low, they were getting back logged and people were complaining cash outs were slowing down. Kimbr posted that they were raising the minimum up to $50.

Account verification is standard in the industry, every single site does this. It's partially for your protection believe it or not. This is a 1 off process, it takes a week or less (assuming you provide the correct documentation), and future cash outs are fast.

The minimum cash out is a necessary thing that all sites have. It's not to try and keep your money or inconvenience you. They have to look at every single request and review it. When they were allowing it at $5 they had people literally depositing $10, playing, cashing out the same night, and repeating the process the next time they play. It's ridiculous, and it bogs down the entire system. Everyone wants fast cash outs, if you allow people to pull out $5 every day the whole chain is slowed down, no one gets their cash outs timely and everyone gets pissed.

Quote:
Lets say I'm a senior citizen on a fixed income who deposits $20 to have some fun at the penny tables. What are the chances that I will get my balance up to $50
As a responsible senior citizen on a fixed income, you probably only deposited money you could afford to lose, right? So you're not in dire need of cashing out that $20 Of course you can always get your money out if you close your account, regardless of how much is there.

But it's not as hard as you think... you will play on that money and grind it up, or lose it. You may play a tournament and score more than $50 in one game. There are freerolls, gold coin qualifier games etc that a $20 will go a long way in.

If you want to get the money out without closing your account, you can always meet the minimum requirement by depositing again. If you have $42 and want to cash out but keep the account open, buy a $10 package then request a cash out for all $52.
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Old 05-20-2017, 04:37 AM   #267
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Re: GLOBAL POKER--STAY AWAY

Quote:
Originally Posted by GlobalPokerCSKimbr View Post
Anytime!


Hey Kim,

I need to re-open my ticket and get a resolution to my clear cut problem I'm having. I've provided the accurate information on my end and need to receive some assistance. Please look into AQKJTOO, and my ticket and response. Thank you again. Have a great night.
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Old 05-20-2017, 05:25 AM   #268
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Re: GLOBAL POKER--STAY AWAY

Quote:
Originally Posted by AQKJTOO View Post
Hey Kim,

I need to re-open my ticket and get a resolution to my clear cut problem I'm having. I've provided the accurate information on my end and need to receive some assistance. Please look into AQKJTOO, and my ticket and response. Thank you again. Have a great night.


Ticket #757445
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Old 05-21-2017, 05:54 PM   #269
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Re: GLOBAL POKER--STAY AWAY

Quote:
Originally Posted by hifilorau View Post
Hey GlobalPokwerCSKimbr,

I need help!

I just received a slightly confusing email regarding a cashout (content below this paragrapg). Am i correct in assuming it means someone else was playing from the same IP? I'm sure you can see from my logs that 99% of the time i play from an IP (my house) where noone else is playing. The other place i play is a large tech hub with a hundred companies and a few hundred people in it. I'd be pretty surprised i guess if anyone else there was playing on Global, but i guess it's possible. I definitely can't imagine we were playing at the same tables even if that was the case though. Is this something you can look into? Because if that is what is going on, i would need a lot more information with regards to who it is in order to get them to send in their verification. And on the contrary i would think it would be really easy to look at hand histories and tell that there was no collusion going on.

Anyway, i'm happy to do whatever i can to clear it up. But I'm completely in the dark with regards to what is going on and what my next steps would be and you guys have a significant amount of $ of mine right now. Anyway, thanks!

Also, so pumped you added 3/6 and 10/20 today!


------ email from support-------------------
Hello Tom,

We noticed that there is a user traced from your play location or network. Should you want to help us clear this matter, please have him submit his verification document (Driver's license, Passport or National ID) showing proof of age and address using their own Global Poker account's registered email to support@globalpoker.com for confirmation:

- Kelvin Garner

As we are unable to see who the person behind the computer is, we can only base our facts on the data recorded by the system. Should these accounts or individuals be proven to be different persons than you are, then we will consider this in reviewing your cash out request.
I think we already sorted this out.
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Old 05-21-2017, 06:22 PM   #270
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Re: GLOBAL POKER--STAY AWAY

Quote:
Originally Posted by orange_dude View Post
How long does it take to get the first withdrawal with ID verification?

I requested a small withdrawal and replied to the email with the documents 3 days ago (5/16/17).

username: orange99

Thanks
Please resend your docs using the same email address you registered in your GP account. Also, the minimum cash out request has ben increased to $50. Let me know as soon as you've resent your docs so we can check.
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Old 05-21-2017, 06:29 PM   #271
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Re: GLOBAL POKER--STAY AWAY

Quote:
Originally Posted by AQKJTOO View Post
Hey Kim,

I need to re-open my ticket and get a resolution to my clear cut problem I'm having. I've provided the accurate information on my end and need to receive some assistance. Please look into AQKJTOO, and my ticket and response. Thank you again. Have a great night.
My apologies if this is taking longer than expected. I just came back from a 2 day break so I'll ask someone from our Redemption team to have this checked.
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Old 05-22-2017, 12:37 AM   #272
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Re: GLOBAL POKER--STAY AWAY

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Originally Posted by a dewd View Post
After you hit the submit button, do you throw your boa over your shoulder and declare your work is done here?

Legit sources need proof you putz. They also need substance, something you are in absence, in topic and person. You couldn't get the local school newspaper to write anything.

Take out some of your crayons and draw a picture of a puppy. You need some real light, seems the bulb above your head is perpetually dim.
Dewd you are an azzhole you apparently work for Global Poker and your personal insults to people who are posting on this site are uncalled for. As members of this site we have the right to post our opinions on whatever subject we choose. So unless your bosses at Global have bought TwoPlusTwo STFU.

If a person spoke to me to my face the way you have to many on this site said person would be spending some time in a hospital.
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Old 05-22-2017, 12:55 AM   #273
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Re: GLOBAL POKER--STAY AWAY

Quote:
Originally Posted by glutenfree View Post
lol this is what I tend to tell people too when I hear this complaint, which I've heard about every online site before. Sounds good, try to get it in bad as much as humanly possible for the next month or so and let me know how that works out for you. Strangely I never hear back from them or see any follow up.
Lets see I've tripled up my original deposit and I've cashed in 6 of the 8 MTTs I've played in. Made the final 2 tables twice and 1 final table. So yes I'll stick with what I've seen until they change the dealing algorithm again.

For any of you no mathematical dweebs who have not figured out, that online poker if rigged and ran under a business model designed to spread the money around with bad beats and designed coolers so the site maximizes its rake and minimizes cash outs you deserve being manipulated and cheated.
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Old 05-22-2017, 08:53 AM   #274
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Re: GLOBAL POKER--STAY AWAY

Quote:
Originally Posted by jamaplays View Post
Lets see I've tripled up my original deposit and I've cashed in 6 of the 8 MTTs I've played in. Made the final 2 tables twice and 1 final table. So yes I'll stick with what I've seen until they change the dealing algorithm again.

For any of you no mathematical dweebs who have not figured out, that online poker if rigged and ran under a business model designed to spread the money around with bad beats and designed coolers so the site maximizes its rake and minimizes cash outs you deserve being manipulated and cheated.
Shhhh man why are you giving away your secret to making millions again? Keep getting it in bad and profit is obviously the way to go. I myself have cashed in 3 out of a whole 4 MTTS I've played in with 1 final table (it was a freeroll though).

One thing that surprised me is the fact that they even rigged freerolls this way as evidenced by my 1 out of 1 cashing and final tabling of the one I played. How did you cash in 6 out of 8 though! That's some insane grinding and time you've put in to play in 8 tournaments! I don't know if even Tim Dwan cashes in 75% of his tournies. Keep it up man and don't share our secrets for gaining mass amounts of dough. Soon the ladies will be swarming all over us in our new mansions
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Old 05-22-2017, 09:02 AM   #275
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Re: GLOBAL POKER--STAY AWAY

Quote:
Originally Posted by jamaplays View Post
Dewd you are an azzhole you apparently work for Global Poker and your personal insults to people who are posting on this site are uncalled for. As members of this site we have the right to post our opinions on whatever subject we choose. So unless your bosses at Global have bought TwoPlusTwo STFU.

If a person spoke to me to my face the way you have to many on this site said person would be spending some time in a hospital.
Difference between opinions and accusations. Why take into account what many have said here when you can just create something aside from logic? There is a poker rigged thread with tons of illogical comments. Say you don't like a network, that this one has PLO antes or from level 1 in NLHE, that is one thing. Calling something a scam with no proof or logic is another. There is plenty of public information on VGW and certified financials.

If someone doesn't have the ability to read what has been posted prior and just make asinine claims, its called out. Stomping your feet for no reason with threats of media reports makes you a jackass. The OP did the same thing and it turned out he was wrong, as all the others. Plenty of people ask for assistance in a normal way and others join the forum and make stupid claims. Normal people ask for assistance and will lose their patience when nothing happens. Just claiming things are a scam from the beginning is bs and immature.

He isn't going to media outlets, nothing is happening, idle threats and ranting. A media outlet would look at his story and then look at the reports of certified accounts, who do you think they would trust? I think it is more a case of Occam's Razor than anything. They advertise on FB, get a lot of mega casual players that call with a pair no matter the board and sometimes they get lucky and usually get crushed. The free $2 gets people in to try it. The lack of rake, no late registration, high stakes, or HUD use keep most of the online poker world away. You are not dealing with a very high rate of poker knowledge, overall. Having 3+ players into showdown is going to create a lot of unexpected variance.

I wish I did work for them. I'd dump the PLO antes, make the alert sound much louder, add time to the clock, have a customer service phone number, make the verification process a 24 thing, and make it easier to play more than two tables by having the alert pop a table to the front.

No, I don't believe online poker is a scam. If done correct, the network makes far more money over the years in the rakes and fees. Publicly traded companies are at a far high level of risk. They are going to jail for fraudulent activity and violating their shareholders investments. A private scam like Full Flush is another thing. You have to try to find them hiding on some tax haven island. If it is a scam, take it to the regulators where those companies are reporting. When someone that has been in the investment banking business and run a previous public company in the gaming sector is in charge, I would take his/hers reputation far far more than someone making outlandish claims. These things are common sense and logical. The OP made wild claims of being more successful than 90% of online players, yet has no concept of speaking or asking questions respectfully? Sorry, that is a clown and he presented himself as a clown. It wasn't his opinion, he stated it as fact. A handful of others have done the same. "It's a scam, you will never get paid...." in-spite of many people reporting their payment received. That just isn't an opinion.

There has not been a single sarcastic reply from anyone including myself to someone that posts a serious concern with no accusations. That is the difference. Some have followed it up with a 'still haven't heard' comment and still no sarcasm. Then someone brand new to the forum writes something completely opposite of the experience of dozens of others have said and continues to follow it up with more nonsense. That is inane. There have been screenshots of people proving their withdrawals hitting the PayPal account and the claimant still carries on. Stupid.

Someone mentioned seeing quads frequently inside of 100 hands. Odd? Sure, but not at all evidence of anything wrong. I had them SIX times over two days on a different network. That is ridiculously high, but easily balance out by getting crushed for 7 months straight last year with endless come from behind bad beats. If I go back to 2004 when I started playing as a regular thing, then I would bet it is fairly inline with the amount of times it should have occurred. I played millions and millions of hands prior to my first royal flush and then got my second a month later. I have not got one for years since.

Base something on facts and/or real proof and people can have a sane conversation even if they disagree. Walk into a room ranting and raving with zero support to your argument then you are no different than a small child stomping their feet to get what they want. One person says the hands are rigged and another says they aren't. Then you read an independent auditor's statement. Who's position do you take? I'll put my trust behind Amaya and VGW in regards to most likely to be secure purely due to independent examiners, although WPN is my favorite network.

No one's opinion is necessarily right or wrong. Making stupid accusations very easily proven to be false is wrong. At the core of it, it may very well make someone already anxious about their concerns go off the deep end. Someone may truly be concerned or have a real need for their money. I think it is better for them to get assurance through facts than to have a breakdown over hype and bs. Whats to say that someone that is having a personal crisis and they really need their 200 in the account from reading some of the idiotic rants and then panicking? It is not right or fair. The reality is some people come here to look for help or assistance. They should have the ability to get it and honestly. If you had an emergency at home and desperately needed to get your money off the site, wouldn't you prefer to get the straight truth instead of reading some hype, good or bad? Read 100 replies and the ones that will stick out most are the negative ones. If they are bs, is it fair to the reader? Outlandish claims are met with outlandish replies, a counterbalance.

The value of something like this forum is the ability to get and share information. Someone brand new should be able to weigh both sides of an argument and make a decision. Logical discussion helps them and hopefully the network as far as improving to what customers seek. What if it was the reverse and someone was saying how great and awesome things were, making tons of money and so simple? They get someone to join in and it turns out to be Full Flush or Lock poker all over again, not good. If you were counting on getting your money, wouldn't you rather go to sleep that night comfortable that you were going to get it, as evidenced by the many people that showed proof as opposed to having the idea that it was a scam in-spite of the proof?

I'm a sarcastic jackazz to a sarcastic/stupid jackazz and I would go out of my way to help someone that was being sincere. I've PM'd more than one person with very specific information, in this sub-forum and others, to help them out. I've also PM'd reps, when someone was unable to do it yet, to try to point out something if it was very serious. If you read through the first cpl of pages, once the OP simply asked for help instead of ranting, I was happy to give a potential reason that could be his issue. As it turned out, it happened to be correct. Had his first post been asking if anyone else had the problem and how did they get it resolved, I'd bet there would have been more than one person offering help.

Site XXX is a scam because this did or did not happen or I'm concerned about site XXX because I have had or have not had something happen....are two very different things. One is a claim and the other is opinion based. I agree with you that sharing of opinions is right and helpful. I do not think empty, easily proven claims are anything but some lonely person looking for attention if they continue to ignore facts.
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