RNG Certification.

It's VERY tilting to get removed from a tourney because I didnt click the rebuy button in 1 second. I'm busy giving you rake at another table. Please fix this ASAP.

Please increase the sound of the 'my turn alert', not the 'time is almost up alert'. The combination of not hearing the first alert, tables not popping to front, and a short time bank is leading to many timeouts and rushed decisions.

Maybe have a badbeat jackpot.

A certified RNG would be an improvement. Maybe something you should consider?

They claimed the site was fair. Isn't that enough to make you feel comfortable playing on their site?

They said they are under testing to get it certified. You dumb like super duper dumb. Like dum dum sucker dumb.

Hey dum dum. Does that mean it's certified to be random right now? Oh, it doesnt? You dumb like super duper dumb dumb sucker dumb.

customer service needs to be more robust covering more avenues. Cashouts need to be more uniform, not any of this 2 days for one person and 2 weeks for someone else. These are my two concerns given things I've read on this forum and would go the furthest to alleviate concerns to keep people on the site.

My thoughts:

-Move the location of the dealer button to the right or the left of where it's currently located in hands where it's "our" button. When we're the button, the dealer button gets covered up anytime we post blinds (if heads up) or anytime we put a bet into the pot. The bet amount displays over top of the button, hiding the dealer button from our sight.

-Increase minimum buy in to 30-50bb minimum. If a player wants to play with less money, they can sit at lower stake.

-Make the time bank automatically engage

-keep the 2hr ratholing limit in effect.

-don't ever provide downloadable hand histories.

**This was already posted by another player, but if you care about long term game quality, consider lowering the amount of tables that a player can sit. There are almost no recreational players who ever play more than 4 tables, so by having a table limit beyond that only rewards regs. What'll end up happening is that that the tables will become filled with multi tabling regs and the recreational players will lose much faster and therefore enjoy their experience at Global much less. You won't see many regs agreeing with this opinion because if affects how much money they can take out of the pool, but the last thing you want to do is cater your poker site to the biggest winning players. **

I agree with having a max table limit but I think the max should be 6 total (cash + tourney) tables.

Im not a fan of a max table limit but if one was implemented, including mtt and sngs toward the limit is idiotic.

-1
Please don't do this. Keep the site rec friendly.

I agree with most of this, but I think the player should have the option to auto start the time bank and not have it forced. Maybe in the settings give a radio button to auto start.
I'm certain some individual will chime in about 10bb players not having a right to an opinion, but everyone is entitled to theirs.... even him. I don't mind if they up the min BB buy ins at all. I think it may steer some rec players away.
The 4 table max I'd definitely agree with. I'm no grinder by any means but I do enjoy playing as many as I can and I see the same people at every table. Put a few rec players in the mix and they are losing their bankroll faster.
I also definitely agree with above statements that customer support needs to step their game up in a hurry. I don't know what percentage of customers they are losing, but it is not a good situation.

*I only skimmed the thread, so this may have been covered already

-Add a way to create your own "default table size"

-Hand history pop-up or some way of seeing the last few hands easier

-I can't make notes on a player when they are sitting out, like if they just got stacked and I want to write something, the software won't let me.

-auto time bank (I try to always act fast and use the auto-fold button to keep the game pace going, but it sucks to time out while I'm moving the bet bar w/ AK)

One minor annoyance i find is that when the note icon is moused over (for players on the right side of the table), the note box opens in such a way that your notes some of your notes are hidden. This is especially prevalent when playing a few tables. Could you have the note box open to a different location so that the entire note can be read when mousing over the note icon?

Suggestion: don't let people take seats and sit out until they lose the seat by timing out. The high limit tables get clogged and I can't lose money as fast.

Can you make it a requirement that if someone posts in this thread that they must list their Global Poker Name? It would make it so much easier to makes notes on players who sound like they have a clue Vs those who are living in an Alternate Universe.

Global Poker Nom de Guerre - Benito Threat

For tournaments:
- Add a lobby button to the tables. It sucks to dig through the list of tourney lobbies for each tourney. Especially when you're playing more than one.
- In the lobby tourney details, add the starting stack size. (also maybe the rebuy stack size and add-on stack size for completeness).
- For the add-on, give at least 10bbs instead of the current 6-7bb stacks that seem to be awarded.

All of this, plus please make it so the tab for table "flashes" when it's your turn to act.

Right now the tab in the lobby flashes, but when you're posting and playing like I am right now the bottom tab in my task bar doesn't flash.

This is a HORRIBLE idea. Anyone remember the pp monster bbj? Or how about how so many people hate ACR's beast.

All a bbj does is take money from everyone and give it to 1 person who immediately cashes it out and buys a car/boat/some other toy and removes that money from the poker economy.

Requesting new password doesn't work if you originally created an account via Facebook.

As I'm playing more on Global Poker, I wanted to reduce my security risk by using a password to login and not using Facebook login. So I requested "lost password," received the email, submitted the new password, but it doesn't work when trying to login.

Tried it twice. Reverting back to using Facebook login.

A few more suggestions:

Don't keep asking if i want to continue playing at a table. I'm not quite sure what the purpose of this pop up message is. If i didn't want to continue to play they I would have left the table already.

There's a bug where bet options (fold, call, raise) will stay up on the table even after I've acted. Fix this

There's a bug where i'm completely invisible at the table even though i'm in a hand. The only way to fix this is to close the table and reopen in. Similar to this, sometimes an entire table will just turn black and the only way to fix it is to close and reopen the table. Fix this.

There's another bug that takes place when 2 people are plays heads up and a 3rd player sits. When the new player sits (but isn't involved in the hand), the button will be given to the wrong player.

Allow notes to auto update at all tables (both text and note color).
Also allows notes to be taken when a player is sitting out.

Give a (wait for next BB) option when sitting back in at a table.

Rather than "No more blinds", make it "Sit out next BB". Nobody wants to post their BB and then sit out on their SB.

Such stupid logic. First, the site makes money off rakeback so they want people playing more tables. Second, there's no ability to use a HUD so why punish someone who wants to play more tables?? (oh, that's right. because you suck at multitabling and are jealous of people who make more money than you) With that logic all hands should be all in preflop coin flips because any type of poker playing "rewards regs". And the more tables a person plays the more their game suffers so it actually rewards the single table recreational player.

NO

There should not be a max limit. Average Joes play on one table. They don't care if you're on 20. And you're an idiot if you think the poker site is going to throw all that potential rake a 10+ tabler brings in via himself and all the tables he starts. You're literally suggesting they do away with what makes the site the most money LMAO.