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Global Poker CS not answering. Global Poker CS not answering.

12-21-2021 , 07:13 PM
Quote:
Originally Posted by WallStPoker
Wow...!! I'm glad some people are having luck getting their banking details verified by Global Poker.

I've been waiting for over a week...!!

After waiting 4 days, I started e-mailing them to get an update to which I just get automated responses (e-mailed to both verifications@globalpoker.com and support@globalpoker.com).

Now after waiting over a week with nothing but automated responses to my inquires, I re-submitted my banking details AGAIN today because NOBODY has bothered to respond to any of my communications with them so I don't know what's going on

I submitted all documents and everything matches perfectly.

I understand needing a few days to process the bank details but over a week? Really?

And the automated only responses (which are not helpful) is the worst part because I feel like there is no human manning the ship on something as important as banking details and cash outs.

We'll see if they can get my second request processed (fingers crossed).

My player name on Global Poker is - PikaChuDatAss

Any advice on what to do here would be welcome guys.

Thanks.
I'm also glad that "some people" (like 95%) have luck getting verified.

I know it's frustrating, but you'll eventually be successfully verified as long as you have provided all of the requested information.

Keep us up-to-date on the sometimes "long and winding road" to verification.
12-21-2021 , 11:40 PM
Quote:
Originally Posted by lagtight
I'm also glad that "some people" (like 95%) have luck getting verified.

I know it's frustrating, but you'll eventually be successfully verified as long as you have provided all of the requested information.

Keep us up-to-date on the sometimes "long and winding road" to verification.
Thanks my friend.

I just checked my account and still not verified.

I've decided I'm not playing any SC ring games or tournaments until I get my banking details verified.

I'll update my progress back in this thread.

Cheers!
12-22-2021 , 03:00 AM
Hey Guys,

I just wanted to update y'all to my last post.

I guess the second time was a charm as they approved my banking details based off of my second submission, same day.

Maybe something went wrong with the first submission but my bank details are confirmed and I can now withdraw SC's

I'll post in the other forum about how long it takes to get paid out.

Thanks lagtight for the feed back above.

Cheers...!!
12-22-2021 , 04:16 AM
Quote:
Originally Posted by WallStPoker
Hey Guys,

I just wanted to update y'all to my last post.

I guess the second time was a charm as they approved my banking details based off of my second submission, same day.

Maybe something went wrong with the first submission but my bank details are confirmed and I can now withdraw SC's

I'll post in the other forum about how long it takes to get paid out.

Thanks lagtight for the feed back above.

Cheers...!!
Glad it worked out! Have fun!!
12-22-2021 , 04:39 AM
Im not even sure lagtight can support the fact they arent wiling to send us our hand histories thats makes it so much more suspicious to me.
12-27-2021 , 07:30 AM
Quote:
Originally Posted by Sirbustalotz
Im not even sure lagtight can support the fact they arent wiling to send us our hand histories thats makes it so much more suspicious to me.
Global's business model is to cater to recreational players. HUD's and HH's are almost exclusively utilized either by players who are already strong, or by those who are trying to become strong players. Helping strong players crush the newbies is inconsistent with their business model.

Having said that, the unavailability of HH's certainly makes it far more difficult to collect evidence of foul play by cheating players or even cheating by the site itself.

Speaking only for myself, I'm glad HUD's and HH's are unavailable as it probably keeps the fish splashing around the pool longer.

I certainly would understand someone who would avoid playing on Global based on the absence of HH access.
01-03-2022 , 02:09 AM
Hello myusername is sirbustalotz and im trying to get verified can someone please respond to my ticket and emails so I can get verified?
01-03-2022 , 11:51 AM
Don't hold your breath, I have been waiting well over 2 weeks just for an identity verification.

Quote:
Originally Posted by Sirbustalotz
Hello myusername is sirbustalotz and im trying to get verified can someone please respond to my ticket and emails so I can get verified?

      
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