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Old 07-14-2017, 09:53 PM   #1
RikaKazak
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Global lag is out of control!!!

Thanks for making me miss a bunch of money when my bottom set ran into top 2 pair and would of held.

I'm sick and tired of this lag, FIX IT!
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Old 07-14-2017, 09:55 PM   #2
RikaKazak
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Re: Global lag is out of control!!!

It's 2017 for crying out loud! I played on party back in 2003 and that site was more stable then yours is now.
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Old 07-14-2017, 11:54 PM   #3
NTellier85
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Re: Global lag is out of control!!!

I closed my 8 cash game tables about 15min ago and the money still hasnt appeared in my balance, lol.
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Old 07-15-2017, 12:45 AM   #4
Natamus
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Re: Global lag is out of control!!!

Quote:
Originally Posted by NTellier85 View Post
I closed my 8 cash game tables about 15min ago and the money still hasnt appeared in my balance, lol.


Just reload your browser that fixes it for me 9/10 times so far. Global lag is out of control!!!
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Old 07-15-2017, 11:37 AM   #5
MotownGreek
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Re: Global lag is out of control!!!

I agree with the OP, I mean, I was playing the other day during a thunderstorm and disconnected. That's obviously Global Pokers fault, not the fact my power surged and my wifi died, all Global....totally...

Nine times out of ten, the problem lies with your internet connection. Poor connection will result in lag or disconnect issues. Don't blame Global for what is likely an issue on your end. I've never had issues, other than the one mentioned above, and I often times play on a Chromebook (slow processor), and far away from my wifi router (slower speeds).

Quote:
Originally Posted by NTellier85 View Post
I closed my 8 cash game tables about 15min ago and the money still hasnt appeared in my balance, lol.
As for this, I agree with Natamus's response. This has happened and I just restart Global and my money accurately shows up. The hand being played has to finish for your account to be updated so there is a small delay, if it takes more than a couple minutes a restart works, or at least it always has for me.
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Old 07-15-2017, 12:43 PM   #6
RikaKazak
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Re: Global lag is out of control!!!

Quote:
Originally Posted by MotownGreek View Post
I agree with the OP, I mean, I was playing the other day during a thunderstorm and disconnected. That's obviously Global Pokers fault, not the fact my power surged and my wifi died, all Global....totally...

Nine times out of ten, the problem lies with your internet connection. Poor connection will result in lag or disconnect issues. Don't blame Global for what is likely an issue on your end. I've never had issues, other than the one mentioned above, and I often times play on a Chromebook (slow processor), and far away from my wifi router (slower speeds).
You're right! ZOMG! People with over 9K posts routinely make those kind of mistakes.

****ing moron.
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Old 07-15-2017, 07:06 PM   #7
big bwalz
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Re: Global lag is out of control!!!

Quote:
Originally Posted by RikaKazak View Post
You're right! ZOMG! People with over 9K posts routinely make those kind of mistakes.

****ing moron.
I've been playing all week and had no issues. I did a week or 2 ago but not recently.
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Old 07-16-2017, 10:12 AM   #8
MotownGreek
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Re: Global lag is out of control!!!

Quote:
Originally Posted by RikaKazak View Post
You're right! ZOMG! People with over 9K posts routinely make those kind of mistakes.

****ing moron.
haha, 9,000 posts doesn't make you an expert with technology or online poker. It means you've read and replied to a lot of people on a forum.
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Old 07-16-2017, 03:11 PM   #9
omar coming
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Re: Global lag is out of control!!!

Lag is out of control again today. Gets worse on high volume days. Probably will get worse as the site continues to grow.
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Old 07-16-2017, 03:11 PM   #10
big bwalz
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Re: Global lag is out of control!!!

Quote:
Originally Posted by big bwalz View Post
I've been playing all week and had no issues. I did a week or 2 ago but not recently.
did have a couple discos this morning though, luckily didn't cost me any chips
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Old 07-16-2017, 05:02 PM   #11
ZeckoRiver
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Re: Global lag is out of control!!!

flash poker what can you expect
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Old 07-16-2017, 08:10 PM   #12
GlobalPokerCSadmin
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Re: Global lag is out of control!!!

Hi all,

If you are having continuous issues can you please PM your username and the approximate time and details of any issue you are having so we can look at getting this fixed ASAP.

Thanks
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Old 07-16-2017, 09:05 PM   #13
xdr0opyx
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Re: Global lag is out of control!!!

Quote:
Originally Posted by GlobalPokerCSadmin View Post
Hi all,

If you are having continuous issues can you please PM your username and the approximate time and details of any issue you are having so we can look at getting this fixed ASAP.

Thanks
I pmed you and posted in the cashout thread no response
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Old 07-16-2017, 09:25 PM   #14
TooTall84
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Re: Global lag is out of control!!!

PM sent. Keeps happening at random. Forces current hand to fold and/or sit out next hand. Almost kept me from rebuying in the 5k just now.
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Old 07-16-2017, 09:30 PM   #15
GlobalPokerCSadmin
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Posts: 371
Re: Global lag is out of control!!!

Quote:
Originally Posted by TooTall84 View Post
PM sent. Keeps happening at random. Forces current hand to fold and/or sit out next hand. Almost kept me from rebuying in the 5k just now.
Thanks TooTall84 have responded to you
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Old 07-16-2017, 09:31 PM   #16
GlobalPokerCSadmin
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Re: Global lag is out of control!!!

Quote:
Originally Posted by xdr0opyx View Post
I pmed you and posted in the cashout thread no response
Hello xdr0rpyx,

Please check the cash out thread again in approx 30 seconds!
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Old 07-16-2017, 09:33 PM   #17
GlobalPokerCSadmin
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Re: Global lag is out of control!!!

Quote:
Originally Posted by GlobalPokerCSadmin View Post
Hi all,

If you are having continuous issues can you please PM your username and the approximate time and details of any issue you are having so we can look at getting this fixed ASAP.

Thanks
We are really keen to resolve this ASAP and appreciate your help. If possible, please also take a screenshot at time of disconnect and send to support@globalpoker.com and put ATT:TECH in the subject
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Old 07-19-2017, 12:22 AM   #18
gatton2019
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Re: Global lag is out of control!!!

Lag is completely out of control on my end as well. Someone needs to address this problem asap before the site loses business. There's too much money on the line for continuous DC's in pots.
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Old 07-19-2017, 12:25 AM   #19
Rutledge Smitty
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Re: Global lag is out of control!!!

Quote:
Originally Posted by gatton2019 View Post
Lag is completely out of control on my end as well. Someone needs to address this problem asap before the site loses business. There's too much money on the line for continuous DC's in pots.
+1 barely playable at times
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Old 07-19-2017, 01:08 AM   #20
GlobalPokerCSadmin
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Join Date: Jan 2017
Posts: 371
Re: Global lag is out of control!!!

Quote:
Originally Posted by gatton2019 View Post
Lag is completely out of control on my end as well. Someone needs to address this problem asap before the site loses business. There's too much money on the line for continuous DC's in pots.
We are really keen to resolve this ASAP and appreciate your help. If possible, please also take a screenshot at time of disconnect and send to support@globalpoker.com and put ATT:TECH in the subject

Alternatively you can send the info as a PM on here
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Old 07-25-2017, 02:01 PM   #21
Derp!
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Re: Global lag is out of control!!!

Disconnects have been occurring more often lately. The last few days I have been disco'd 1-8 times per hour, with table counts ranging from 2-6. Get more server space or something...
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Old 07-26-2017, 09:06 PM   #22
GlobalPokerCSadmin
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Re: Global lag is out of control!!!

Quote:
Originally Posted by Derp! View Post
Disconnects have been occurring more often lately. The last few days I have been disco'd 1-8 times per hour, with table counts ranging from 2-6. Get more server space or something...
Hi Derp! any screen shots or exact time info you can send over?
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Old 07-26-2017, 09:13 PM   #23
Derp!
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Re: Global lag is out of control!!!

Quote:
Originally Posted by GlobalPokerCSadmin View Post
Hi Derp! any screen shots or exact time info you can send over?
I'll try to screenshot next time.
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Old 07-26-2017, 09:15 PM   #24
GlobalPokerCSadmin
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Re: Global lag is out of control!!!

Quote:
Originally Posted by Derp! View Post
I'll try to screenshot next time.
Thanks, sorry to keep harping on about this but we are trying to fix this for you guys. The more info I can give the tech guys about what you are experiencing the quicker they can troubleshoot and solve.

Thanks for your understanding
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Old 07-27-2017, 01:29 PM   #25
yourgfmyrailbird
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Re: Global lag is out of control!!!

I think everyone has been disconnecting and it is on GPs side. I use google's DNS servers and have 250MBdown/10MBup internet service and disconnect everyday 2-5 times/day. GP's servers cannot handle the load. Does GP have DDOS protection as well? Because gambling sites are high on the list for DDOS attacks.
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