I agree with the OP, I mean, I was playing the other day during a thunderstorm and disconnected. That's obviously Global Pokers fault, not the fact my power surged and my wifi died, all Global....totally...
Nine times out of ten, the problem lies with your internet connection. Poor connection will result in lag or disconnect issues. Don't blame Global for what is likely an issue on your end. I've never had issues, other than the one mentioned above, and I often times play on a Chromebook (slow processor), and far away from my wifi router (slower speeds).
Quote:
Originally Posted by NTellier85
I closed my 8 cash game tables about 15min ago and the money still hasnt appeared in my balance, lol.
As for this, I agree with Natamus's response. This has happened and I just restart Global and my money accurately shows up. The hand being played has to finish for your account to be updated so there is a small delay, if it takes more than a couple minutes a restart works, or at least it always has for me.