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Global asking for bank statements even though I haven't requested a cash out? Global asking for bank statements even though I haven't requested a cash out?

07-02-2019 , 10:58 AM
This morning when I went online Global asked me to verify my account. Ok, whatever, they just wanted a pic of my drivers license to confirm who I was. I did that along with a requested selfie.

Then I got an email saying I've been successfully verified, BUT they also want a copy of my bank statements. I have not requested a cash out. And I'm not inclined to do this. Truth is, I don't expect to ever request a cash out. I am a winning micro stakes recreational player. Occasionally I run my BR up and then punt it off, or play a bigger MTT than I am rolled for. Rinse and repeat.

Will I get booted if I don't send in copies of my bank statements?
That's absurd.
07-02-2019 , 07:59 PM
Hi there. Can you provide the Zendesk ticket id so I can check the convo between you and our CS Team? Thanks.
07-03-2019 , 10:27 AM
Thank-you for responding Kimbr.
This issue is resolved.
I received an email apologizing for the confusion and stating that I would not need to send in bank statements unless I wish to cash out.
I assume you had a hand in it, so thank-you!

      
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