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Old 02-11-2018, 10:20 PM   #2101
hRivs34
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Re: General questions Globalpoker.com

Quote:
Originally Posted by GlobalPokerCSadmin View Post
Hi guys.

We are new here at TwoPlustwo and would like to welcome you all to ask questions about our pokerroom. Please feel free to share your thoughts or ideas.
@GlobalPokerCSadmin

Apparently no one working at global has any knowledge of MTT's and how to structure them. You've had plenty of time now to, at the very least, mirror the bigger AND better sites. Ridiculous to think that it is normal to have a FT with the avg stack being 15bbs. You guys have yet to structure a single MTT correctly. Today is your biggest guarantee to date (50k), and once again the avg stack at the FT is 15bbs. You turn the most important level of the tournament into a push/fold scenario. Baffled at the ignorance of your team.

To mention a few more details that your incompetent team can't seem to get a grasp on; tournament lobby info is piss poor at best, no late reg is ignorant (not a huge deal), rake is absurd, no rake back or bonuses = greedy pigs, and the #1 worst thing about your site is your lack of security. This is just ridiculous. I honestly believe there is not a single person working in the security department. The fact that you allow account names like "STANKDICK and Global******" supports this claim. I have experienced players telling their hands during play. This is a huge foul, and i have not seen a single player punished for it. I can only imagine that the level of cheating taking place on the site is through the roof.
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Old 02-11-2018, 11:30 PM   #2102
Fisherprice1
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Re: General questions Globalpoker.com

Quote:
Originally Posted by hRivs34 View Post
@GlobalPokerCSadmin

Apparently no one working at global has any knowledge of MTT's and how to structure them. You've had plenty of time now to, at the very least, mirror the bigger AND better sites. Ridiculous to think that it is normal to have a FT with the avg stack being 15bbs. You guys have yet to structure a single MTT correctly. Today is your biggest guarantee to date (50k), and once again the avg stack at the FT is 15bbs. You turn the most important level of the tournament into a push/fold scenario. Baffled at the ignorance of your team.

To mention a few more details that your incompetent team can't seem to get a grasp on; tournament lobby info is piss poor at best, no late reg is ignorant (not a huge deal), rake is absurd, no rake back or bonuses = greedy pigs, and the #1 worst thing about your site is your lack of security. This is just ridiculous. I honestly believe there is not a single person working in the security department. The fact that you allow account names like "STANKDICK and Global******" supports this claim. I have experienced players telling their hands during play. This is a huge foul, and i have not seen a single player punished for it. I can only imagine that the level of cheating taking place on the site is through the roof.
There are players everyday in the sngs when all in for a small amount of chips saying their hands in chat. When I am in hands with others. It is beyond annoying
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Old 02-11-2018, 11:31 PM   #2103
Fisherprice1
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Re: General questions Globalpoker.com

Not to mention if you clearly get cheated you've agreed to terms rule 16 and therefore cannot be refunded
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Old 02-12-2018, 09:35 AM   #2104
splayaa
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Re: General questions Globalpoker.com

Quote:
Originally Posted by hRivs34 View Post
@GlobalPokerCSadmin

Apparently no one working at global has any knowledge of MTT's and how to structure them. You've had plenty of time now to, at the very least, mirror the bigger AND better sites. Ridiculous to think that it is normal to have a FT with the avg stack being 15bbs. You guys have yet to structure a single MTT correctly. Today is your biggest guarantee to date (50k), and once again the avg stack at the FT is 15bbs. You turn the most important level of the tournament into a push/fold scenario. Baffled at the ignorance of your team.

To mention a few more details that your incompetent team can't seem to get a grasp on; tournament lobby info is piss poor at best, no late reg is ignorant (not a huge deal), rake is absurd, no rake back or bonuses = greedy pigs, and the #1 worst thing about your site is your lack of security. This is just ridiculous. I honestly believe there is not a single person working in the security department. The fact that you allow account names like "STANKDICK and Global******" supports this claim. I have experienced players telling their hands during play. This is a huge foul, and i have not seen a single player punished for it. I can only imagine that the level of cheating taking place on the site is through the roof.
I am no tournament expert but it does seem to get shove fold really quickly. But I will also say I don't know that the player base agrees that this is a bad thing. I think certain MTT experts think its bad, but some how I get the impression that Global is not filled with MTT experts.

Tournament lobby could for sure use some improvements, in particular starting stacks as others have pointed out should be listed. The table should also list the place you are out of how many are left, rather than needing to check the lobby for those stats.

-1 on wanting late reg. And I am not alone here. And in regards to your next point, you shouldn't want late reg. If you have been following what is been going on at ACR in particular, it turns out that no late reg actually worked in favor of security at Global. Not saying it makes it perfect security, it is far from it, but this is one exploit that can't be run at Global.

Yeah the security question is a good one, and the answer appears to be very sticky at best. Other threads have touched on it, and in an attempt to keep this short, I will always say what I have always said, don't keep money on Global you can't afford to see gone tomorrow.

As far as the avatar names, yeah I have seen that player and others and I wonder "Why hasn't that been challanged?" but at the same time, no matter how good the filter, people will find a way around it. So let 1000 flowers bloom I say. I would be much more worried about screen names that appear to be attempting SQL injection attacks in their username. PM me if you are curious what that would look like and accomplish.

People talking about their hands is prohibited by the rules.

https://globalpoker.com/page/card-room-rules

So my question back to you would be have you reported the people who do this? I get that you are upset, and I am not even saying you shouldn't be, however if that anger only leads to this post and doesn't actually lead to action on your part, then you are just whining.

Hopefully you have reported these chat incidents to support so that they can be looked at. Because you are correct it is unethical. And if you have reported it, and also are making a point here, then bravo. But it above is just complaining without action, move along please.
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Old 02-12-2018, 11:12 PM   #2105
ninefingers
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Re: General questions Globalpoker.com

where is this supposed 24/7 customer support . i have sent emails .started a thread . i wish i could get some kind of response .anyone know of another way to contact support?
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Old 02-13-2018, 01:18 AM   #2106
CCCCG
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Diamond Re: General questions Globalpoker.com

I have a question, Is it possible that you can add a Heads up section for Gold coins and sweeps cash? It is really needed right now the only way to play heads up is to be the last 2 players in the game. It'd be easy to set it up just like sit-n-go tournament with only 2 players in each. I'd like that, since I'm the best heads up poker player in the World, I'd like an outlet to play more. You could even do Heads up Tournaments that start out as freeze outs, then double elimination, best 2 out of 3, so a single lucky turn doesn't end the match then progresses to triple elimination 3 of 5 to the final pair say 6 of 10. It would be really exciting and FUN. You could start them at say .50=.05/GC 100+10 up to any amount really. Kind of like they do Tennis matches. Thank you I really love the site.
. GLOBAL POKER IS GREAT FUN !!
. GLOBAL POKER IS GREAT FUN !!
. GLOBAL POKER IS GREAT FUN !!
. GLOBAL POKER IS GREAT FUN !!
. GLOBAL POKER IS GREAT FUN !!
,
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Old 02-13-2018, 01:58 AM   #2107
CCCCG
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Re: General questions Globalpoker.com

Quote:
Originally Posted by ChipPyles View Post
HU is 99% bumhunting, not good for the player pool at large.

Another good decision by Global.
What does that mean ? I love Heads up play.
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Old 02-13-2018, 10:06 AM   #2108
splayaa
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Re: General questions Globalpoker.com

Quote:
Originally Posted by ninefingers View Post
where is this supposed 24/7 customer support . i have sent emails .started a thread . i wish i could get some kind of response .anyone know of another way to contact support?
You have deployed all of the options I am aware of. I responded to you over there. Also want to point out the language here is meant to lead you to believe something but I don't know that the assumption is true.

"You can contact our experienced and friendly support team 24 hours a day, 365 days a year." - https://globalpoker.com/page/support

Notice the word "you can contact". Truthfully anyone can contact me via email 24 hours a day and 365 days a year. That doesn't mean they will get a response.

Don't mis-understand my point here, I am not a fan of this language. I would much prefer to see "Contact our staff who works 24/7" or "We will send you a response within 24 hrs" but that is also not the lanague found on the page. So be careful not to hold them to a standard they haven't actually setup.
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Old 02-13-2018, 10:19 AM   #2109
ninefingers
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Re: General questions Globalpoker.com

its been 4 days . its garbage
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Old 02-13-2018, 12:46 PM   #2110
@ChipsMaxwell
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Re: General questions Globalpoker.com

Quote:
Originally Posted by ninefingers View Post
where is this supposed 24/7 customer support . i have sent emails .started a thread . i wish i could get some kind of response .anyone know of another way to contact support?
They've always responded to me on FB messenger... Sometimes a day or two later though.
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Old 02-13-2018, 03:12 PM   #2111
splayaa
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Re: General questions Globalpoker.com

Quote:
Originally Posted by ninefingers View Post
its been 4 days . its garbage
Agreed, 4 days is too long.
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Old 02-13-2018, 10:44 PM   #2112
genghiskan
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Re: General questions Globalpoker.com

Does anyone else have connection issues with Global? Previously had no problem with Windows 7 but ever since I got a new PC with Windows 10, I've been getting disconnected several times in an hour. Sometimes I get reconnected right away, but other times I get timed out.

It's not a wifi issue cuz my wifi connection is still good even when I am being disconnected from Global.

Any idea what might be causing this or how to go about fix it will be greatly appreciated it.

Thank you.
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Old 02-14-2018, 09:16 AM   #2113
splayaa
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Re: General questions Globalpoker.com

Quote:
Originally Posted by genghiskan View Post
Does anyone else have connection issues with Global? Previously had no problem with Windows 7 but ever since I got a new PC with Windows 10, I've been getting disconnected several times in an hour. Sometimes I get reconnected right away, but other times I get timed out.

It's not a wifi issue cuz my wifi connection is still good even when I am being disconnected from Global.

Any idea what might be causing this or how to go about fix it will be greatly appreciated it.

Thank you.
Do you still have the old machine? Does it have any issues? Its possible (unlikely as it may seem) there are issues and you have a false correlation with the new computer being an issue.

Are you using the same browser as before? I don't think Edge has had good results with Global if you are using that with Win10.

One other person had an issue with cards not showing up due to a ad blocker something or other he had installed. While this doesn't sound like ad blocking, it is possible an extension is causing issues as well. If you have any extensions like that, you might consider disabling them temporarily and seeing if it helps.
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Old 02-14-2018, 02:10 PM   #2114
upswinging
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Re: General questions Globalpoker.com

I'm sure I'm not the only person having problems depositing. Do they want my money or not? My debit card is linked to my PayPal, I have no limits or restrictions on PayPal or at my bank... so why am I still being declined?
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Old 02-14-2018, 02:43 PM   #2115
big bwalz
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Re: General questions Globalpoker.com

Quote:
Originally Posted by upswinging View Post
I'm sure I'm not the only person having problems depositing. Do they want my money or not? My debit card is linked to my PayPal, I have no limits or restrictions on PayPal or at my bank... so why am I still being declined?
Sometimes that happens if you're trying to use the linked card as opposed to funds already in the paypal acct. Not sure why this happens but it's been that way for me at times and others have reported the same. Try to use funds from the paypal balance that should work.
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Old 02-14-2018, 03:18 PM   #2116
GOT TO WINN
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Re: General questions Globalpoker.com

Quote:
Originally Posted by upswinging View Post
I'm sure I'm not the only person having problems depositing. Do they want my money or not? My debit card is linked to my PayPal, I have no limits or restrictions on PayPal or at my bank... so why am I still being declined?

I had the same issue. Once I made a few deposits using paypal balance the problem seemed to fix itself.
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Old 02-14-2018, 03:21 PM   #2117
GOT TO WINN
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Re: General questions Globalpoker.com

Does anyone have a link to Global Poker affiliate page ? I know they have one since sites are advertising them.
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Old 02-14-2018, 04:16 PM   #2118
OtB_GreenBaron
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Re: General questions Globalpoker.com

is there a way to make tables pop up to the front


also is there a way to see how many flops we've seen so far for the challenges
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Old 02-14-2018, 06:34 PM   #2119
GOT TO WINN
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Re: General questions Globalpoker.com

Quote:
Originally Posted by OtB_GreenBaron View Post
is there a way to make tables pop up to the front


also is there a way to see how many flops we've seen so far for the challenges
Click the challenges link at top of the client. It looks like an arrow stuck in a tarket.

That will take you to the page that shows all the challenges and the amount of hands you flopped towards each one.
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Old 02-14-2018, 08:02 PM   #2120
jaredpoker
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Re: General questions Globalpoker.com

Quote:
Originally Posted by GOT TO WINN View Post
Does anyone have a link to Global Poker affiliate page ? I know they have one since sites are advertising them.
Does that mean like people get paid to advertise it when people sign up through their link?
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Old 02-14-2018, 09:59 PM   #2121
flictardo
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Re: General questions Globalpoker.com

Made a couple small deposits last week (busting on my first 20 lol) I did manage to run my second up toward 400. I am now in the midst of awaiting document verification in the effort of testing the "cash out" waters before I continue to invest my time into the site.
Overall, I am very pleased with the site. Traffic is definitely growing and I see a much higher percentage of beginners and bingo players to exploit. I hope they will continue to grow and improve as the player base does.

I will repost with an update once my documents are verified and my small cashout is complete. I have been having so much fun on this site. I just hope its not yet another site that is just too good to be true.

- Cashout Requested- 2/13/18 at 7:21 AM

- Subsequent Email followed requesting documents be submitted for verification.

- Documents sent 2/14/18 at 5:36 PM

- immediate receipt of computer generated email confirming that my " query has been received and will be attended to in the next couple of hours"

Wouldn't that just put em a huckleberry over a persimmon. Here's to hopin.
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Old 02-15-2018, 02:36 AM   #2122
CCCCG
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Re: General questions Globalpoker.com

Yea I just switched my playing to a windows 10 computer and random disconnect today in a tourney with pocket K's , everything other then Global was fine. I really needed that hand was bleeding chips for a hours or more. When it comes back was a k on the flop too' Dang got back in time to see my hand turn dark grrrr. only happened that once so far but dang it hurt.
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Old 02-15-2018, 02:51 AM   #2123
genghiskan
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Re: General questions Globalpoker.com

Quote:
Originally Posted by splayaa View Post
Do you still have the old machine? Does it have any issues? Its possible (unlikely as it may seem) there are issues and you have a false correlation with the new computer being an issue.

Are you using the same browser as before? I don't think Edge has had good results with Global if you are using that with Win10.

One other person had an issue with cards not showing up due to a ad blocker something or other he had installed. While this doesn't sound like ad blocking, it is possible an extension is causing issues as well. If you have any extensions like that, you might consider disabling them temporarily and seeing if it helps.
Thanks for taking the time to respond. I still have the old machine and it works fine on windows 7. Everything is the same (browser, ad blocker, network, wifi adapter etc.) on the new machine except it runs on Windows 10.

Just curious if anyone else was having the same problem.
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Old 02-15-2018, 10:18 AM   #2124
splayaa
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Re: General questions Globalpoker.com

Quote:
Originally Posted by genghiskan View Post
Thanks for taking the time to respond. I still have the old machine and it works fine on windows 7. Everything is the same (browser, ad blocker, network, wifi adapter etc.) on the new machine except it runs on Windows 10.

Just curious if anyone else was having the same problem.
Yeah that is strange then for sure. I would still try to run the browser with no add-ons enabled, google for your browser of choice, just to see what happens. Maybe your old browser had an exception that your new one does not or some weird setting.
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Old 02-15-2018, 03:21 PM   #2125
flictardo
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Re: General questions Globalpoker.com

Quote:
Originally Posted by flictardo View Post
Made a couple small deposits last week (busting on my first 20 lol) I did manage to run my second up toward 400. I am now in the midst of awaiting document verification in the effort of testing the "cash out" waters before I continue to invest my time into the site.
Overall, I am very pleased with the site. Traffic is definitely growing and I see a much higher percentage of beginners and bingo players to exploit. I hope they will continue to grow and improve as the player base does.

I will repost with an update once my documents are verified and my small cashout is complete. I have been having so much fun on this site. I just hope its not yet another site that is just too good to be true.

- Cashout Requested- 2/13/18 at 7:21 AM

- Subsequent Email followed requesting documents be submitted for verification.

- Documents sent 2/14/18 at 5:36 PM

- immediate receipt of computer generated email confirming that my " query has been received and will be attended to in the next couple of hours"

Wouldn't that just put em a huckleberry over a persimmon. Here's to hopin.
Update: After submitting my credentials for verification yesterday evening, I awoke to a very polite email informing me that I had failed to format them as jpeg.

-Converted the documents and resubmitted with an
apology at 9:30 AM 2/15/18
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