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Old Yesterday, 12:46 PM   #1626
jaredpoker
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Join Date: Jun 2017
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Re: General questions Globalpoker.com

I lost out on about $300 in sit-n-go wins, as I posted in the other thread, due to the disconnect. Please let me know how this can be fixed, as I do deserve the money that I was about to win!
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Old Yesterday, 03:21 PM   #1627
HipsterDufes
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Location: Toronto
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Re: General questions Globalpoker.com

Does Global have HU tables at small/micro stakes? 25/50nl.
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Old Yesterday, 05:59 PM   #1628
splayaa
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Join Date: May 2017
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Re: General questions Globalpoker.com

Quote:
Originally Posted by HipsterDufes View Post
Does Global have HU tables at small/micro stakes? 25/50nl.
Global has no HU tables. You can obviously play people HU and leave when the table begins to fill, but they closed the HU tables a few months ago.
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Old Yesterday, 06:32 PM   #1629
ZenChapter13
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Re: General questions Globalpoker.com

does anyone know how to get a hold of the global poker beside email support??
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Old Yesterday, 06:35 PM   #1630
ZenChapter13
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Re: General questions Globalpoker.com

does every who send in ameo card get the same bs i do about them not getting them???
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Old Yesterday, 07:09 PM   #1631
Bo0sh79
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Re: General questions Globalpoker.com

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Originally Posted by Bo0sh79 View Post
I was on the FT of the 12:00am EST $3.30 1r1a $500 gtd, username ReKigNITion.. down to 6 players left, at around 2:20am was disconnected.. Came back up around 3am, but my tourney was nowhere to be found in the lobby as "Running" or "Completed" More importantly, no $ was credited to my account for my finish.. I already had $25.53 locked up with $180ish up top, the payouts were as follows:
1st- $178.60
2nd- $89.33
3rd- $59.57
4th- $35.73
5th- $29.76
6th- $25.53

I was 4/6 or 5/6 at the time of disconnection.. Not sure what GP's policy is for tourneys that get cancelled (Did it get cancelled?) If i would get something better than 4th place $ or close.. I should at the very worst receive $25.53 for my worst possible finish.. I sent an email about 3 hours ago so I'm going to wait and see what happens, I will post here in a couple days or when I get a response. glgl at the tables all!
was credited $29.76 (5th place $) this afternoon! Wish I could have played it out since I was already gtd $25.53 but its better than getting $0! Thank you for quick response GP support!
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Old Yesterday, 07:17 PM   #1632
AllCowsEatGrass
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Re: General questions Globalpoker.com

That's good to hear.
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Old Yesterday, 09:36 PM   #1633
splayaa
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Re: General questions Globalpoker.com

Quote:
Originally Posted by ZenChapter13 View Post
does every who send in ameo card get the same bs i do about them not getting them???
No, you seem to be in a small group that doesn't get them correctly. I would say I have seen many more people saying they get their AMEO credits in their accounts in a timely manner. You can also PM support on 2+2, but email is likely still your best option.

I would also double check the Terms and Conditions and just make for sure you haven't made any errors.
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Old Yesterday, 11:15 PM   #1634
Neuge
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Join Date: Jul 2004
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Re: General questions Globalpoker.com

Has anyone had skecthy experiences with globalpoker's support or cashout process?

I tried to cashout for the first time yesterday. Global requested identity verification paperwork. I sent a scan of my driver's license and a pdf of my cable bill. I stupidly didn't blackout any information from these and sent them to globalpoker's general support email. On Tuesday my Comcast account was hacked, but still no response from global on my doc submission or cashout.

I don't want to tarnish their name unfairly and it's probably a coincidence. I do have an email address and potentially the name of the person that hacked my Comcast account if there are global reps in this thread.
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Old Yesterday, 11:49 PM   #1635
big bwalz
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Re: General questions Globalpoker.com

I've not had any sketchy support or cashier stuff, not have I seen or heard of any that wasn't a simple mistake that was easily resolved. I think the 1st sentence of the 3rd pp is probably right, and if you have hacker info I'd pm it to the reps asap and email it to them also. Change your comcast pw too. I'm curious to know the "hack" did they add to your package or order some ppv like a prank call sending somebody dominos pizza? I guess the more nefarious thing would be to access, steal or change billing info hopefully that didn't happen. If that's the issue I'd not expect a gp to be involved. They don't have the shady 3rd payment processors other Us facing sites do, they only use paypal and I think there's not a middle man, as in it goes directly from gp to pp.
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