I lost out on about $300 in sit-n-go wins, as I posted in the other thread, due to the disconnect. Please let me know how this can be fixed, as I do deserve the money that I was about to win!

Does Global have HU tables at small/micro stakes? 25/50nl.

Global has no HU tables. You can obviously play people HU and leave when the table begins to fill, but they closed the HU tables a few months ago.

does anyone know how to get a hold of the global poker beside email support??

does every who send in ameo card get the same bs i do about them not getting them???

was credited $29.76 (5th place $) this afternoon! Wish I could have played it out since I was already gtd $25.53 but its better than getting $0! Thank you for quick response GP support!

That's good to hear.

No, you seem to be in a small group that doesn't get them correctly. I would say I have seen many more people saying they get their AMEO credits in their accounts in a timely manner. You can also PM support on 2+2, but email is likely still your best option.

I would also double check the Terms and Conditions and just make for sure you haven't made any errors.

Has anyone had skecthy experiences with globalpoker's support or cashout process?

I tried to cashout for the first time yesterday. Global requested identity verification paperwork. I sent a scan of my driver's license and a pdf of my cable bill. I stupidly didn't blackout any information from these and sent them to globalpoker's general support email. On Tuesday my Comcast account was hacked, but still no response from global on my doc submission or cashout.

I don't want to tarnish their name unfairly and it's probably a coincidence. I do have an email address and potentially the name of the person that hacked my Comcast account if there are global reps in this thread.

I've not had any sketchy support or cashier stuff, not have I seen or heard of any that wasn't a simple mistake that was easily resolved. I think the 1st sentence of the 3rd pp is probably right, and if you have hacker info I'd pm it to the reps asap and email it to them also. Change your comcast pw too. I'm curious to know the "hack" did they add to your package or order some ppv like a prank call sending somebody dominos pizza? I guess the more nefarious thing would be to access, steal or change billing info hopefully that didn't happen. If that's the issue I'd not expect a gp to be involved. They don't have the shady 3rd payment processors other Us facing sites do, they only use paypal and I think there's not a middle man, as in it goes directly from gp to pp.

I guess let me say up front... If I had to guess the responsible party here I would definitely say it's Comcast, NOT global. I think Comcast has ****ed something up royally in their cellphone service rollout that they're either not aware of or unwilling to admit.

The hack was definitely of the "access, steal or change billing info" variety. I only find it suspicious because of the 1) timing of the doc submission and hack 2) without going into details, the nature of the hack and 3) that absolutely none of my more sensitive accounts (bank, credit card, email etc...) have been affected.

ETA: I've already emailed their support, but have never received a response from them, in RE the cashout or the hack. I don't know their 2p2 reps screen name to PM them.

scroll thru the support or other threads on here, you'l see the reps, the mtt sweat thread stickied at the top has a cpl iirc. GlobalpokerJoey is one, GlobalPokerRep, GlobalpokerCs i think, not sure on spelling. Search em maybe or somebody else will chime in and help more soon im sure.

Thanks. Search found a few

admin, mod, joey have been active recently, kimbr was very helpful a while back not sure if that account is still around.

Global poker is based out of California, right? Like if by some chance they happened to **** over the player base by stealing bankrolls, we could sue the **** out of them in American courts, yes?

Thanks again. PMd CS1, CS2, admin and Joey

I'd love to hear a reply from them on what happened last night, whether it was a server crash or scheduled maintenance. If the latter, they really need to do a better job of letting players know that there is scheduled maintenance.

most likely it was a server overload or a crash from their end. It's highly unlikely it was a ddos attack or a cancellation due to overlays as we have to deal with on other sites. At least I hope it wasn't a ddos attack, but as i already said i think it's just due to the ever increasing traffic they're experiencing faster than they expected and were probably not prepared to deal with. They will not steal player funds, remember this is a publicly traded US based and backed company not some shady offshore site.

bay area and Australia so probably, which is also more reason for you not to worry that they would do such a thing. They are making heaps on rake trust me, they have no need to steal $ from one afternoon of tournaments. IIRc they have 16mm USD$ behind them in venture capital funding, finances are not a concern. They have also operated chumba casino under the same sweepstakes business model for over 2 yrs now.

Thanks mate. Have messaged you

Hey Cows,

This was not a scheduled maintenance, it was out of our control. In saying that we are confident we have fixed this issue now.

Hi there, I've been trying to contact support at Global due to some account issues. I've had no luck as it seems an automated message just keeps being returned.

So I had created multiple accounts: SmashSkeletons/FireRoastedAces

I had made a deposit to FireRoastedAces and still have funding in my account that has at this time been "closed". I agree with the actions taken, and am thankful that I get to continue on your site. The issue lies in that: FireRoastedAces is the account that I would like to remain open because it has funding in it and I am a twitch streamer.

So is there a possible way? I mean I've done wrong that's 100%, but I would love to continue on your site and I figured the best way is to admit my wrong doing, and see if you can keep the account I have funds in open and close the others.

Sorry for the issues... please get back to me ASAP!!!
burntwitchlive@gmail.com

Email me if you can so we can keep this out of the forums!!!

Thanks again!!!

I keep trying to buy coins but keeping the error that can't complete purchase at this time try another method???

Hi Cards McGee,

We have followed this up with support and are comfortable with the decision they have come to.

Hi Wetdognose,

Some times this can be if you are trying to make a purchase with a bank/debit/credit card via PayPal as opposed to using funds that are sitting in your PayPal account.

Please transfer the funds into your PayPal account and let them clear there. Once they are in PayPal try to make the Gold Coin Purchase then through solely PayPal, this should hopefully work.

If that doesn't work or if it is a completely different issue, please take a screen shot of the error message you are getting and send to support@globalpoker.com

Thanks, let us know if you need any further assistance