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Old 06-24-2017, 09:50 AM   #1326
splayaa
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Re: General questions Globalpoker.com

Quote:
Originally Posted by zikzak View Post
What happened to the 4 max tables? I was enjoying those.
There is a new thread that is asking the same question. The HU tables also disappeared. I am guessing its a chip dumping playground and they shut it down, but I would like to hear from global on what happened there.
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Old 06-24-2017, 05:02 PM   #1327
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Re: General questions Globalpoker.com

Please consider spreading pot limit/no limit Omaha hi lo tournaments!
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Old 06-25-2017, 11:47 AM   #1328
splayaa
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Re: General questions Globalpoker.com

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Please consider spreading pot limit/no limit Omaha hi lo tournaments!
+1
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Old 06-25-2017, 06:04 PM   #1329
LOLIWIN2
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paypal said global is gambling

havent been able to buy any sweeps cash for global, called paypal and they said the reason why is that its a gambling site, i argued that its not . what does this mean? is it all over?
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Old 06-25-2017, 06:09 PM   #1330
LOLIWIN2
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Re: General questions Globalpoker.com

a paypal rep told me on the phone i cant deposit onto global becasue its a gambling site. what does this mean, is it crashing down?
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Old 06-25-2017, 06:45 PM   #1331
a dewd
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Re: paypal said global is gambling

FWIW, you might want to try again. I just tried a tiny deposit, $5, to see if there was an issue and it went right through.

http://imgur.com/a/JtPsn
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Old 06-25-2017, 07:13 PM   #1332
GlobalPokerCSadmin
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Re: General questions Globalpoker.com

Quote:
Originally Posted by LOLIWIN2 View Post
a paypal rep told me on the phone i cant deposit onto global becasue its a gambling site. what does this mean, is it crashing down?
Firstly, there are no deposits only purchases available on Global Poker.

Secondly. No, it means the rep you got doesn't know what they are talking about. Try again, if you still have trouble send me a PM so I can look into this for you.
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Old 06-25-2017, 07:16 PM   #1333
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Re: paypal said global is gambling

Hey LOLIWIN2,

Just posted in the other thread about this. There is no issue on our end.

I will merge this thread with the other one you posted in.

Thanks
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Old 06-27-2017, 04:41 PM   #1334
Rutledge Smitty
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Re: General questions Globalpoker.com

My 3 biggest things that I haven't seen a comment back from Global on yet (apologize if I missed this):
1. Disconnect issues and screen going black. Is this something that your team is aware of and fixing?
2. Duplicate sns being created by multi-accounters. Can people still create the same name as an existing player?
3. Comment on the rake increase or at least clarity on what rake you are using on your site somewhere? If not for someone pointing it out in a thread here, I honestly don't think I would've noticed the rake increase for some time which is slightly disturbing for a new site to increase rake without notifying their customers. Longshot, but would hope there are at least talks of lowering rake for HU, 3-4 handed play to incentivize table starters. I will not play HU against a competent reg at some levels already due to the rake, but would at least be more inclined to if we had some kind of incentive to do so.
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Old 06-27-2017, 04:44 PM   #1335
YGOchamp
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Re: General questions Globalpoker.com

more rake is better
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Old 06-27-2017, 05:26 PM   #1336
yourgfmyrailbird
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Re: General questions Globalpoker.com

Quote:
Originally Posted by YGOchamp View Post
more rake is better
No way. What world do you live in? The regs will come no matter what. More rake is bad for everyone but the site.



@GlobalPokerRep

What is your security teams email address?
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Old 06-27-2017, 06:05 PM   #1337
YGOchamp
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Re: General questions Globalpoker.com

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Originally Posted by yourgfmyrailbird View Post
No way. What world do you live in? The regs will come no matter what. More rake is bad for everyone but the site.
Idk man, dnegs said it. How can he be wrong?
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Old 06-27-2017, 07:29 PM   #1338
GlobalPokerCSadmin
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Re: General questions Globalpoker.com

Quote:
Originally Posted by yourgfmyrailbird View Post
No way. What world do you live in? The regs will come no matter what. More rake is bad for everyone but the site.



@GlobalPokerRep

What is your security teams email address?
Please email support@globalpoker.com and include ATT:Security in the subject line.

Thanks
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Old 06-27-2017, 07:37 PM   #1339
GlobalPokerCSadmin
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Re: General questions Globalpoker.com

Quote:
Originally Posted by Rutledge Smitty View Post
My 3 biggest things that I haven't seen a comment back from Global on yet (apologize if I missed this):
1. Disconnect issues and screen going black. Is this something that your team is aware of and fixing?
2. Duplicate sns being created by multi-accounters. Can people still create the same name as an existing player?
3. Comment on the rake increase or at least clarity on what rake you are using on your site somewhere? If not for someone pointing it out in a thread here, I honestly don't think I would've noticed the rake increase for some time which is slightly disturbing for a new site to increase rake without notifying their customers. Longshot, but would hope there are at least talks of lowering rake for HU, 3-4 handed play to incentivize table starters. I will not play HU against a competent reg at some levels already due to the rake, but would at least be more inclined to if we had some kind of incentive to do so.
Hi Rutledge Smitty,

As for points one and two these are being looked at very seriously. I believe players are now unable to use the same screen name and we have added increased measures to stop multi-accounters. We are catching many proactively but inevitably some slip through. As soon as they are found they are banned and removed from the site.

We have added new measures to flag this and are looking at increased measures at the moment so hopefully we can all move this to the rear view mirror very soon.

Regarding rake visibility on the website, this has been sent off to occur and a new page detailing all of our rake across every game will be available shortly.

All of your (as in the 2+2 community) comments around rake have been noted and we are looking at this. I don't have an announcement at the moment possibly will shortly!

Thanks for your support and please do keep providing your feedback, we appreciate it.

Team Global Poker
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Old 06-28-2017, 12:41 AM   #1340
yourgfmyrailbird
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Re: General questions Globalpoker.com

Quote:
Originally Posted by YGOchamp View Post
Idk man, dnegs said it. How can he be wrong?
I would say that if PS was paying me millions too. Not to mention dnegs and most of the elite live pros are the online fish of HS/NB on PS

Props to GlobalCSAdmin for handling matters professionally.
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Old 06-29-2017, 07:24 AM   #1341
Stevekol48
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Thumbs down Re: General questions Globalpoker.com

I wanted to share my experience about global poker. I requested a cashout for $600 and sent in my ID than did not hear back got an email saying send in your ID so I did it again and than again. After 7-10 days I received another email saying that if they did not hear back from me with my ID they were going to cancel my cashout. Well I cancelled it myself and consequently spent the money which I believe was their intent all along. It appears that many people get their cashouts in a reasonable time but I along with many others did not. My advice would be to answer someone back telling them that you have received their ID info and that it would be 7-10 days to get it processed. It is really that simple. I think Global Poker has the worst customer service of any site that I have been on in many years. I am very internet savvy and have marketed many sites online but just acknowledging with a response would say everyone a lot of aggravation.
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Old 06-29-2017, 10:58 AM   #1342
splayaa
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Re: General questions Globalpoker.com

Quote:
Originally Posted by Stevekol48 View Post
I wanted to share my experience about global poker. I requested a cashout for $600 and sent in my ID than did not hear back got an email saying send in your ID so I did it again and than again. After 7-10 days I received another email saying that if they did not hear back from me with my ID they were going to cancel my cashout. Well I cancelled it myself and consequently spent the money which I believe was their intent all along. It appears that many people get their cashouts in a reasonable time but I along with many others did not. My advice would be to answer someone back telling them that you have received their ID info and that it would be 7-10 days to get it processed. It is really that simple. I think Global Poker has the worst customer service of any site that I have been on in many years. I am very internet savvy and have marketed many sites online but just acknowledging with a response would say everyone a lot of aggravation.
Cool story bro

You should go post in the cash out thread, they seem to be very responsive there.
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Old 06-29-2017, 11:27 AM   #1343
Harmonica
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Re: General questions Globalpoker.com

I know anyone can play at your site, but how long will it be before UK players can cashout?.
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Old 06-29-2017, 07:02 PM   #1344
GlobalPokerCSadmin
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Re: General questions Globalpoker.com

Quote:
Originally Posted by Harmonica View Post
I know anyone can play at your site, but how long will it be before UK players can cashout?.
Hello,

This is definitely something we are looking at (for many countries) but we don't have an accurate time frame yet.

Rather than giving you incorrect situation I will just suggest that you keep an eye out because we will heavily advertise this point as soon as it is available.

Thanks
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Old 06-30-2017, 12:02 PM   #1345
plo_degen
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Re: General questions Globalpoker.com

Why are there no wait lists?
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Old 06-30-2017, 01:55 PM   #1346
splayaa
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Re: General questions Globalpoker.com

Quote:
Originally Posted by plo_degen View Post
Why are there no wait lists?
It has been mentioned before, and I don't think there has been an official response. But the general consensus is wait lists make the site more pro friendly, something they are trying to avoid.

To clarify, I am not stating I hold this opinion, or don't hold this opinion. I am just summarizing what has been said before
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Old 06-30-2017, 03:26 PM   #1347
plo_degen
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Re: General questions Globalpoker.com

Quote:
Originally Posted by splayaa View Post
It has been mentioned before, and I don't think there has been an official response. But the general consensus is wait lists make the site more pro friendly, something they are trying to avoid.

To clarify, I am not stating I hold this opinion, or don't hold this opinion. I am just summarizing what has been said before
Gotcha. Thanks.
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Old 07-01-2017, 05:24 PM   #1348
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Re: General questions Globalpoker.com

Global,

Did you remove the daily purchase freeroll? If so why? And if so can you remove the advertisement from your website?
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Old 07-01-2017, 07:06 PM   #1349
MonkeyPox
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Re: General questions Globalpoker.com

For the love of God please fix the short stacking issue. Sitting at a .05/.10 table and 4 people at the table keep reloading for $1. Move to a .25/.50 and 3 people sit down with $5.

Letting players sit down with 10BB are making the tables not fun.
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Old 07-01-2017, 08:08 PM   #1350
fraleyight
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Re: General questions Globalpoker.com

Quote:
Originally Posted by MonkeyPox View Post
For the love of God please fix the short stacking issue. Sitting at a .05/.10 table and 4 people at the table keep reloading for $1. Move to a .25/.50 and 3 people sit down with $5.

Letting players sit down with 10BB are making the tables not fun.
This has been discussed in previous threads and I have been convinced that keeping the 10BB min buy in is +ev for the site overall.
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