Hey Bud, hope you heal up fast.

The same IP hold is a standard practice in the industry. They are not accusing you of collusion, just doing their due diligence to protect the integrity of the game. This is one way people cheat players so it's prudent they have a look at same IP accounts. Of course it's common for a husband/wife, siblings, parents/adult children, friends etc to play from the same IP without any funny business going on as well. Once your wife verifies identity and a review of your play shows no overlap on the tables you'll be good to go.

The all in leaving .01c behind is a bug that's already been reported, I wish they would get it fixed quickly (it's been too long already imo) for exactly the reason you said. If it hasn't happened yet it will eventually. Someone will bet or raise all in, but this glitch will leave .01c behind. A player who covers them will reraise, and they will disconnect or misclick or maybe time out if they are multi-tasking and thought they were all in already (which can happen because the active table does not come to the front, not a bug but a requested enhancement on their list). They will end up forfeiting a pot they were supposed to be all in on. IF this happens I will say this, Global better eat it. You can't take the pot away from the active player that dragged it. But you can't allow your glitch to take away the other player's stack either. This is one bug that's critical to resolve quickly imo.

Thanks for the quick reply glutenfree. 2+2 is great. Wish I've posted more on here over the years. The stories from Commerce...

I wasn't buggin' too hard on the ip check just yet and I'm hopeful that once she's confirmed they will process payment. Hopefully soon as I have a general paranoia of having funds tied up with online poker. I had quite a bit on FD.

Yeah the all in issue is really whack. When you go all in it's imperative that your action is decisive.

Curious: What do you think about the other issue? Do you think that Global should have any responsibility in the crash in which I lost my notes and it changed what would have been a call into a fold?

Global should not owe you any money for your notes going away. It sucks, it is their software that caused it, but it's a dangerous precedent to be set. Like do you expect them to send you $150 for a call that you might've made based on your word? Once they do that once, everyone and their mom will be using this reason to get money back.

I don't think they should refund your bets or award you the pot or anything, but I understand from your post you weren't asking for that, just for a little love if I read it right. There's too much grey area. You decided to fold (a hand that readless I would have called btw, AK is close to the top of our range and we have numerous worse hands in our range to fold here.) They have no way to know things like maybe you would have folded despite the note, or maybe the note would have led you to call (it should obv) but this time the guy had the flush, so the lack of note saved you money some % of the time.

That being said, the game crash and note glitch is frustrating and obviously an issue with Global's software so I would have offered you something, maybe $10 sweeps cash, for your troubles rather than just dismissed the whole thing out of hand.

Thanks for the perspective Rutledge Smitty.

You might be right, but in this case Global did acknowledge that it was their crash that made the notes disappear. I don't think any other users could just randomly claim that their notes were gone, so I don't see it as something that players could take advantage of regularly. It would only be in the time of a crash and notes disappearing, which I hope is a rare occurrence for the sake of playing at Global.

Anyway, not one to lose sleep over, as I said. Floorman decision, I guess. I don't necessarily agree, but the dude abides.

Yeah glutenfree, they should offer up something, right, just to be cool about the whole thing? A bag of candy; a free roll into one of their $100 guarantee, $1 buy in tourneys.... :-)

Thanks for your perspective!

Why is no one saying this: We Need rakeback and points rewards asap. Good for players and I think for the site it keeps more players playing more often (generating rake for GP).

Do you not see this?

Use PayPal OR USE CREDIT OR DEBIT CARD?

This is a bad idea AT THIS TIME. If you can't figure out why then you probably don't make a lot of money at poker. They just need some basic software improvements (sit in option to wait for BB, lessen the ratholing time as it lasts for hours, and a few others)

Just wondering why there is no 5/10 or above for holdem?

+1
3/6 or 5/10 no limit hold em is needed. There's plenty of willing participants.

Yes, you can. Let me know as soon as you've emailed it to us and provide your GP username as well so I can process it for you while I'm here.

I'm glad to hear that. Thanks for letting me know.

can you ck mine. Same name as here. Thanks

You should be good. I just replied to you on the other thread.

I purchased gold coin instead of the sweeps cash, requested refund or convert to sweeps cash on Paypal and sent request to GP support, received response saying will refund me, however I haven't received any funds back to my account or in Paypal. I wonder when I can get my refund back? User ID: smallarmy

Hello, sorry about that. Billy is one of our new guys and must have overlooked the documents you sent. I just sent you an email. Please confirm once you've received it. Thanks.

I'm sending recovery good thoughts your way. I hope you'll be 100% soon. Thank you for sharing a part of your gaming experience with us. Are you using the same username for your GP account?

I totally agree. I reported this to our Techdev team a month ago. I'll have to check with them again.

Kimber:

Yep, same user name: onlyadonkey Thanks for responding so fast. I hope you can help clear up the ip issue and expedite the transfer of funds. A quick search will show that I never played at the same table with my wife as she's never played for more than a one dollar buy in. She's just learning and new to the game.

If you can please let me know where we are with that cash out. I also sent in her license and a bill for her to validate. Thanks.

I already did. I just sent you an email.

Thank, I see that. I didn't know about the $50 min cash out. Now that I'm verified, how long does it take to get a cash out when I do get $50?

There was an issue with PayPal when our Payments Officer tried to refund the $75. We'll try again later today and we'll send you an email as soon as it has been settled. Thank you.

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Can you please confirm that you received the email that I just sent you?

Sorry to repost kimbr....just wasn't sure if u saw this...can we get fixed limit Omaha tables? Say like 10/20 or 15/30?

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