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Old 05-13-2017, 11:03 AM   #976
GlobalPokerCSKimbr
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Re: General questions Globalpoker.com

Quote:
Originally Posted by beatlemn View Post
Hey kimbr could you check the status of my cash out request? i only attempted 5 dollars so i could get the verification stuff out the way as soon as possible. my gp name is beatlemn
Minimum cash out request as of May 06, 2017 is now $50.
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Old 05-13-2017, 11:07 AM   #977
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Re: General questions Globalpoker.com

Quote:
Originally Posted by Eric Lessons View Post
Your site is back up but my account balance is incorrect. I also can't find the 6man sng that I was registered for that never started when the site went down. That buy-in is also missing from my account. Along with a 2nd place finish in one of your sit and goes that was running at the time before the site went down.

edit** I have received the 2nd place finish payment but I am without the buy-in for a game I was unable to play due to the website being down. It never even showed more than just me being registered when the site crashed. I would like to receive that buy-in back.
That should be credited back to you as well within the day.
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Old 05-13-2017, 11:16 AM   #978
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Re: General questions Globalpoker.com

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Originally Posted by LADYLUCK420 View Post
Global Poker is not scamming anyone out of anything. I have received several cash outs from them this past month. It can take a few days... I'm sure once Kimber gets back she would be more than willing to help you.
Thaaaaaaaanks! We already processed his cash out though.
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Old 05-13-2017, 02:57 PM   #979
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Re: General questions Globalpoker.com

Quote:
Originally Posted by GlobalPokerCSKimbr View Post
As I have checked, the first cash out request was unclaimed on your registered PayPal. The second one is on hold until we get confirmation that you've already sorted this out with PayPal.
hey kimbr, thanks for the quick response.

i called PayPal, and they said cause you are a merchant acct, they can't email you about my claimed funds, they said you have to contact them if you want verification? they were also confused why they need verification. the funds reached my account may 4th and i sent em to my bank acct on may 4th.

i have claimed them, not sure what else i can do here. thanks so much for your time!

g tester
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Old 05-13-2017, 03:01 PM   #980
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Re: General questions Globalpoker.com

Quote:
Originally Posted by Gravity Tester View Post
hey kimbr, thanks for the quick response.

i called PayPal, and they said cause you are a merchant acct, they can't email you about my claimed funds, they said you have to contact them if you want verification? they were also confused why they need verification. the funds reached my account may 4th and i sent em to my bank acct on may 4th.

i have claimed them, not sure what else i can do here. thanks so much for your time!

g tester
Would it be possible to email us the screenshot that you have already received the first cash out? I'd be more than happy to sort this out for you. Let me know here as soon as you've emailed it. Thank you!
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Old 05-13-2017, 03:27 PM   #981
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Re: General questions Globalpoker.com

seriously love the quick responses.

email is sent.

"attn kimbr"

thanks bud.

g man
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Old 05-13-2017, 03:48 PM   #982
GOT TO WINN
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Re: General questions Globalpoker.com

I haven't been keeping up with the thread and it likely was already addressed but regardless here is a heads up for those who may not of noticed.

Global poker has a $75 deposit option that rewards you with $0 Sweep Cash ( The cash you are able to cashout )you do get 375000 Gold Coins.
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Old 05-13-2017, 04:04 PM   #983
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Re: General questions Globalpoker.com

Quote:
Originally Posted by Gravity Tester View Post
seriously love the quick responses.

email is sent.

"attn kimbr"

thanks bud.

g man
I just replied to your email. Thanks!
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Old 05-13-2017, 04:05 PM   #984
Charles2183
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Re: General questions Globalpoker.com

Pm Sent CSKimbr. Please reply.
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Old 05-13-2017, 04:06 PM   #985
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Re: General questions Globalpoker.com

Quote:
Originally Posted by GOT TO WINN View Post
I haven't been keeping up with the thread and it likely was already addressed but regardless here is a heads up for those who may not of noticed.

Global poker has a $75 deposit option that rewards you with $0 Sweep Cash ( The cash you are able to cash out )you do get 375000 Gold Coins.
We're actually required to have a Gold Coins only package just like on our sister site, Chumba Casino. Believe it or not, there are a handful of people who purchase this especially those outside US & Canada.
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Old 05-13-2017, 04:08 PM   #986
GOT TO WINN
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Re: General questions Globalpoker.com

Quote:
Originally Posted by GlobalPokerCSKimbr View Post
We're actually required to have a Gold Coins only package just like on our sister site, Chumba Casino. Believe it or not, there are a handful of people who purchase this especially those outside US & Canada.
I thought as much but wanted to point it out just in case someone didn't notice.
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Old 05-13-2017, 04:12 PM   #987
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Re: General questions Globalpoker.com

Quote:
Originally Posted by GOT TO WINN View Post
I thought as much but wanted to point it out just in case someone didn't notice.
At the same time, there are those who don't notice that it's Gold Coins package only despite the description. If you do purchase it by accident, please notify us immediately.
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Old 05-13-2017, 05:18 PM   #988
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Re: General questions Globalpoker.com

Pm sent CSKIMBR. Please reply back.... Thank yoy
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Old 05-13-2017, 06:34 PM   #989
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Re: General questions Globalpoker.com

Quote:
Originally Posted by GlobalPokerCSKimbr View Post
We're still waiting for the go signal from our Finance Team regarding your dispute. As soon as they give the go signal, we'll reactivate your account.
I called PayPal and they closed all of the disputes. It should be good now. Please have them check so that you can reactivate ASAP. Thanks.
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Old 05-13-2017, 07:54 PM   #990
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Re: General questions Globalpoker.com

Quote:
Originally Posted by GlobalPokerCSKimbr View Post
At the same time, there are those who don't notice that it's Gold Coins package only despite the description. If you do purchase it by accident, please notify us immediately.
I actually did this twice in a row on accident and would gladly be satisfied with Sweeps in place of the gold coins. I was glad to see this post. I know you are busy with multiple inquiries... but please let me know how to best initiate a request. I have already sent an email but as stated will not flood your box with multiple requests of the same subject. Thank you again.

My GP name is BAMB-OO-ZLER.

Last edited by WarDid; 05-13-2017 at 08:09 PM. Reason: Add user name for reference
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Old 05-13-2017, 11:33 PM   #991
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Re: General questions Globalpoker.com

Is there rakeback offered on global poker?
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Old 05-14-2017, 12:05 AM   #992
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Re: General questions Globalpoker.com

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Originally Posted by gatton2019 View Post
Is there rakeback offered on global poker?
No

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Old 05-14-2017, 12:06 AM   #993
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Re: General questions Globalpoker.com

It would be really appreciated if we could get some fixed limit Omaha games...ie 5-10, 10-20



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Old 05-14-2017, 02:34 AM   #994
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Re: General questions Globalpoker.com

Hello, can you please assist with my cash out? I would like to make sure I get my payout so I can continue depositing on the website. Thank you.
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Old 05-14-2017, 04:30 AM   #995
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Re: General questions Globalpoker.com

Quote:
Originally Posted by GlobalPokerCSKimbr View Post
At the same time, there are those who don't notice that it's Gold Coins package only despite the description. If you do purchase it by accident, please notify us immediately.
I did this yesterday by mistake. Sent email to support stating account didnt reflect transaction. Haven't heard anything yet. Can u help ?

usernname Isthisholdem
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Old 05-14-2017, 06:16 AM   #996
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Re: General questions Globalpoker.com

Quote:
Originally Posted by 2blackaces81 View Post
It would be really appreciated if we could get some fixed limit Omaha games...ie 5-10, 10-20



Sent from my VS987 using Tapatalk
Please, poker gods, let one site promote and have an array of fixed limit and traditional poker games. Razz, stud, draw, 2-7, HORSE, FL, etc... SNGs, doesn't even have to be GTD MTTs.
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Old 05-14-2017, 08:49 AM   #997
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Re: General questions Globalpoker.com

Quote:
Originally Posted by gatton2019 View Post
Is there rakeback offered on global poker?
Sort of, but only for those that read the fine print on the sweeps page and follow directions properly.

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Old 05-14-2017, 09:11 AM   #998
2blackaces81
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Re: General questions Globalpoker.com

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Originally Posted by a dewd View Post
Please, poker gods, let one site promote and have an array of fixed limit and traditional poker games. Razz, stud, draw, 2-7, HORSE, FL, etc... SNGs, doesn't even have to be GTD MTTs.
Yea, I hear ya there...was playing 15/30 limit Omaha in New Orleans this past week and that was a blast...pineapple or Crazy pineapple would be awesome to play as well.

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Old 05-14-2017, 09:40 AM   #999
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Re: General questions Globalpoker.com

Quote:
Originally Posted by GlobalPokerCSKimbr View Post
Not at the moment. Our poker client is HTML5 based so that it can work on desktop, mobile phones, tablets and other devices.
I am trying to play on a Windows Surface RT and can't get it to work. Windows Surface suck because you can't use chrome but I would like to playon it if possible.
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Old 05-14-2017, 12:29 PM   #1000
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Re: General questions Globalpoker.com

I just wanted to post confirmation of customer service from admin support at Global poker. Thank you for the support Kimber.
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