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05-08-2017 , 11:54 PM

#901

slickNaz

stranger

Join Date: Mar 2010 Posts: 2

GlobalPokerCSKimbr

I requested to cash out on May 1st and actually received a message saying it was approved on May 4th but to this day my paypal account still does not having any funds nor does it have any pending deposits. Can you please explain what is going on? It has now been over 1 week since I requested and gotten the "approved" message and still no money to speak of. Please help me understand what is going on...

username: pancakes719

05-09-2017 , 08:35 AM

#902

Rutledge Smitty

old hand

Join Date: Oct 2009 Posts: 1,415

Global, general advice that personally do not think is a big deal, but reading facebook posts and some of the lunatics here it might help. It might be beneficial if you just have an automated response saying something along the lines of "we've received your email and will respond within XX hours/days etc.". A lot of the crazies on fb/here lose their minds and believe they are just being ignored after 24-48 hours and just a simple automated message with a timeframe might hopefully prevent them from going on a spew spree of how your site is ripping people off...

05-09-2017 , 12:04 PM

#903

Case2

old hand

Join Date: May 2012 Posts: 1,303

Quote:

Originally Posted by Case2

Tried to register an account, but no joy. Tried multiple times on my desktop and once on my phone. Edge/Windows 10 on desktop; Chrome/Android on phone.

Email sent to support@globalpoker.com yesterday (which was a Sunday) but no response yet roughly 24 hrs later. (Spam filters checked and nothing is caught there.)

I've tried multiple screen names (one of which was flagged as taken, so that's not it for the others). Triple checked there were no extraneous spaces or characters in any field and ensured I checked both Terms of Use and No Outside US boxes. I even actually read the ToU and I'm in the US.

Suggestions welcomed.

This has been resolved.

Thanks to Kimber for the assistance. Much appreciated.

05-09-2017 , 12:52 PM

#904

SHIPITMYWAY

stranger

Join Date: May 2017 Posts: 7

I am still waiting for an email about my Cashout. It is still pending and nobody has contacted me after I sent emails looking for help. My username at Global Poker is SHIPITMYWAY @ GlobalPokerRepKimbr can you please help. I feel like I may be posting in the wrong treads.

05-09-2017 , 01:06 PM

#905

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by GSG2114

Username is GSG2114

Please reply to the email I just sent you. Thanks.

05-09-2017 , 01:11 PM

#906

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by BabyStretch

Hello, I actually connected globalpoker to my Facebook account, and i requested a cashout payment of around $80. I don't know what e-mail you guys will contact for documents? My name on globalpoker is BabyStretch. message xxxxxxx@yahoo.com for documents if you can.

Email sent. Let me know as soon as you send your documents we requested.

05-09-2017 , 01:12 PM

#907

Deal!

journeyman

Join Date: Feb 2016 Posts: 296

Quote:

Originally Posted by Rutledge Smitty

I just requested another (brag) cash out and the email I received immediately said the withdrawal will be processed "within 5 days".

So I will wait patiently for AT LEAST FIVE DAYS.

05-09-2017 , 01:20 PM

#908

SHIPITMYWAY

stranger

Join Date: May 2017 Posts: 7

GLOBALPOKERCSKIMBR, I don't see an email from you, just one from 2plus showing you reached out to me on here. My email is xxxxxxxx@gmail.com and SHIPITMYWAY is my Poker name. Thanks so much.

Last edited by GlobalPokerCSKimbr; 05-09-2017 at 02:04 PM.

05-09-2017 , 01:22 PM

#909

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by slickNaz

Hi, I'm terribly sorry about this. I'll have this sorted out immediately. You'll also get an email from me in a bit. Thanks.

05-09-2017 , 01:42 PM

#910

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by Rutledge Smitty

Lol, I know what you mean. Don't worry, we're working on it. Your suggestion is much appreciated.

05-09-2017 , 01:43 PM

#911

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by Case2

This has been resolved.

Thanks to Kimber for the assistance. Much appreciated.

You're very much welcome, Case2!

05-09-2017 , 02:05 PM

#912

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by SHIPITMYWAY

GLOBALPOKERCSKIMBR, I don't see an email from you, just one from 2plus showing you reached out to me on here. My email is xxxxxxxx@gmail.com and SHIPITMYWAY is my Poker name. Thanks so much.

I just sent you an email. Let me know as soon as you've replied to it, okay?

05-09-2017 , 02:07 PM

#913

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by Deal!

I just requested another (brag) cash out and the email I received immediately said the withdrawal will be processed "within 5 days".

So I will wait patiently for AT LEAST FIVE DAYS.

Can you PM me your username? I can check the status of your latest cash out request. Thanks.

05-09-2017 , 02:09 PM

#914

Deal!

journeyman

Join Date: Feb 2016 Posts: 296

Quote:

Originally Posted by GlobalPokerCSKimbr

Can you PM me your username? I can check the status of your latest cash out request. Thanks.

Done

05-09-2017 , 02:24 PM

#915

Deal!

journeyman

Join Date: Feb 2016 Posts: 296

Quote:

Originally Posted by GlobalPokerCSKimbr

Can you PM me your username? I can check the status of your latest cash out request. Thanks.

Thanks kimbr! Are we besties now?

05-09-2017 , 02:32 PM

#916

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by Deal!

Thanks kimbr! Are we besties now?

Lol, sure.

05-09-2017 , 02:35 PM

#917

SHIPITMYWAY

stranger

Join Date: May 2017 Posts: 7

Ok GLOBALPOKERCSKIMBR , I emailed you my lincense and bank statement. Let me know when you have my info and update of my Cashout status. Let's make Global Poker the best site to play at.

05-09-2017 , 03:11 PM

#918

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by SHIPITMYWAY

Ok GLOBALPOKERCSKIMBR , I emailed you my lincense and bank statement. Let me know when you have my info and update of my Cashout status. Let's make Global Poker the best site to play at.

I updated it just now. You should see the status as "APPROVED" from your end. Please update us here as soon as you receive your funds. Thank you and congratulations!

05-09-2017 , 03:24 PM

#919

SHIPITMYWAY

stranger

Join Date: May 2017 Posts: 7

I LOVE YOU !!!!!!! Thank you So much! You are the most efficient customer service representative I have ever met. Global Poker will be the site for me and all my friends. Boom!!! Thank you GLOBALPOKERCSKIMBR

05-09-2017 , 03:30 PM

#920

luckyrobbie7

enthusiast

Join Date: May 2017 Posts: 55

Hello GLOBALPOKERCSKIMBR,

No one has responded to my email either. My username is luckyrobbie7. I can't private message on here for some reason. Please help!

05-09-2017 , 04:05 PM

#921

a dewd

Pooh-Bah

Join Date: May 2016 Posts: 4,594

Quote:

Originally Posted by luckyrobbie7

Hello GLOBALPOKERCSKIMBR,

No one has responded to my email either. My username is luckyrobbie7. I can't private message on here for some reason. Please help!

You haven't been approved yet for PMs, I think it takes 10 posts.

Kim has been on top of things here and I'm sure she will get back to you quick.

05-09-2017 , 05:38 PM

#922

Bobo Fett

Carpe Diem

Join Date: May 2006 Posts: 56,895

Quote:

Originally Posted by luckyrobbie7

I can't private message on here for some reason. Please help!

It's because you're new here; I've enabled your PMs for you now.

Quote:

Originally Posted by a dewd

You haven't been approved yet for PMs, I think it takes 10 posts.

Oh, please don't start this rumour.

There is both a posting and time factor in when posters are allowed to send PMs, edit their profile, etc. Neither factor is very large, so usually it's just a matter of a little patience before posters get these abilities.

05-09-2017 , 05:53 PM

#923

SportsmanWSG

stranger

Join Date: May 2017 Posts: 9

Hello GlobalPoker,

almost 24 hours since my cash out request - it's usually a 24-48 hour waiting period till approvals right? Thank you!

05-09-2017 , 06:21 PM

#924

JB24Dolphins

stranger

Join Date: May 2017 Posts: 5

Hello global poker, my username on here is the same as it is on your site.....i sent in the details you requested....a copy of my passport and a copy of a paystub....can you tell me how my withdrawal is going