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Old 05-05-2017, 05:58 AM   #801
KIDD/POKER
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Re: General questions Globalpoker.com

Quote:
Originally Posted by GlobalPokerCSKimbr View Post
That is true! I can't really blame you guys, though.
Thank you so much for your continued support on this forum
Its great to see the fan base and user base increasing on Global Poker.
Judging by the posts it seems like your support team is a little backed up, but if you could look into my ID verification for ID: KIDDPOKER if possible ASAP, thank you so much again!
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Old 05-05-2017, 08:27 AM   #802
zf96733n
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Re: General questions Globalpoker.com

does anyone how long you have to wait before you do not have to buy-in the amount you left with?
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Old 05-05-2017, 10:44 AM   #803
SportsmanWSG
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Re: General questions Globalpoker.com

Also, are the sweeps cash games real cash? or the gold coin games? Why is the $75 package missing sweeps cash?
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Old 05-05-2017, 11:18 AM   #804
IWishIWas
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Re: General questions Globalpoker.com

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Originally Posted by SportsmanWSG View Post
Also, are the sweeps cash games real cash? or the gold coin games? Why is the $75 package missing sweeps cash?
Sweeps cash is real cash yes. The $75 package is just for people who want only gold coins. I'd imagine nobody would do that option willingly.
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Old 05-05-2017, 11:53 AM   #805
SportsmanWSG
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Re: General questions Globalpoker.com

Okay thank you. I also can't blame GlobalPoker for their delays either, they probably have a high cash out request volume
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Old 05-05-2017, 04:48 PM   #806
LADYLUCK420
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Re: General questions Globalpoker.com

Quote:
Originally Posted by GlobalPokerCSKimbr View Post
Hello. Sorry for the confusion. I already sorted this out. Please see my email.
I Checked my email and everything has been sorted out. Thank you Kimber!
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Old 05-05-2017, 06:13 PM   #807
Quiet Lion
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Re: General questions Globalpoker.com

Auto top-off sometimes takes several hands to work. It should top you off immediately for the next hand.
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Old 05-05-2017, 07:10 PM   #808
ilikegreen
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Re: General questions Globalpoker.com

Disappearing overlays is making it harder to overlook things like tables not popping to front and tourney breaks that are not synchronized.
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Old 05-05-2017, 08:51 PM   #809
Bozo7
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Re: General questions Globalpoker.com

Tables popping to front would be a massive improvement for the site.
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Old 05-05-2017, 09:01 PM   #810
yourgfmyrailbird
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Re: General questions Globalpoker.com

Quote:
Originally Posted by ilikegreen View Post
Disappearing overlays is making it harder to overlook things like tables not popping to front and tourney breaks that are not synchronized.
All of which make the site more reg friendly. Do you really like green? I really wonder.
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Old 05-06-2017, 01:34 AM   #811
ryneb
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Re: General questions Globalpoker.com

Hello Kimber,

I was hoping you could check on a cashout for me. Screename: tyyy6

Support replied they had my documents May 1. I cashout requested May 2nd at 1.

Thank You.
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Old 05-06-2017, 08:45 AM   #812
YGOchamp
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Re: General questions Globalpoker.com

Just processed a cashout from global, everything went smoothly. Fantastic site
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Old 05-06-2017, 11:03 AM   #813
GlobalPokerCSKimbr
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Re: General questions Globalpoker.com

Quote:
Originally Posted by SportsmanWSG View Post
Hello. Have been waiting only around 36 or 48 hours for a response, but I have just sent my ID pictures and a screenshot of a receipt aka billing statement. Will let everyone know when I get answered!! GlobalPoker please approve cashout request!!! I'm xxxxxxxxxx@gmail.com I need this money asap!! My GF has bills to pay thank you!
I already replied to your e-mail. You need to resend us the documents we requested.
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Old 05-06-2017, 11:15 AM   #814
KIDD/POKER
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Re: General questions Globalpoker.com

Hey Kimbr,
Please look into a cash out verification for ID: KIDDPOKER
Thank you!!!
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Old 05-06-2017, 11:17 AM   #815
GlobalPokerCSKimbr
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Re: General questions Globalpoker.com

Quote:
Originally Posted by KIDD/POKER View Post
Thank you so much for your continued support on this forum
Its great to see the fan base and user base increasing on Global Poker.
Judging by the posts it seems like your support team is a little backed up, but if you could look into my ID verification for ID: KIDDPOKER if possible ASAP, thank you so much again!
I already replied to your e-mail.
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Old 05-06-2017, 11:33 AM   #816
GlobalPokerCSKimbr
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Re: General questions Globalpoker.com

Quote:
Originally Posted by ryneb View Post
Hello Kimber,

I was hoping you could check on a cashout for me. Screename: tyyy6

Support replied they had my documents May 1. I cashout requested May 2nd at 1.

Thank You.
Hello. Please check the email I sent you. Thanks!
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Old 05-06-2017, 11:37 AM   #817
BigBKilledYa
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Re: General questions Globalpoker.com

Hello Kimbr,

I made a cash out on Monday, May 1st, sent the requested documents and have emailed support multiple times, It still says pending and I havent recieved any response from you guys. Can you please look into it for me?

Thanks,

Username is BigBKilledYa
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Old 05-06-2017, 12:01 PM   #818
GlobalPokerCSKimbr
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Re: General questions Globalpoker.com

Quote:
Originally Posted by BigBKilledYa View Post
Hello Kimbr,

I made a cash out on Monday, May 1st, sent the requested documents and have emailed support multiple times, It still says pending and I havent recieved any response from you guys. Can you please look into it for me?

Thanks,

Username is BigBKilledYa
I just sent you an e-mail. Let me know here once you've sent your proof of address.
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Old 05-06-2017, 12:10 PM   #819
ilikegreen
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Re: General questions Globalpoker.com

Kimbr,

An idea I have for making gold coins more relevant is to have avatars which can only be bought with gold coins won at the tables. Not sure if this would be possible to implement.

Also, I know you guys have had a sudden influx of players but please don't forget about software improvements (synchronized tourney breaks, tables popping to front, etc ...).
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Old 05-06-2017, 12:15 PM   #820
GlobalPokerCSKimbr
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Re: General questions Globalpoker.com

'
Quote:
Originally Posted by ilikegreen View Post
Kimbr,

An idea I have for making gold coins more relevant is to have avatars which can only be bought with gold coins won at the tables. Not sure if this would be possible to implement.

Also, I know you guys have had a sudden influx of players but please don't forget about software improvements (synchronized tourney breaks, tables popping to front, etc ...).
That's actually a good idea. Can you please provide a screenshot of these technical related concerns if you can? I noticed that our Tech Team tends to take it more seriously when I include screenshots.
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Old 05-06-2017, 12:24 PM   #821
SportsmanWSG
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Re: General questions Globalpoker.com

Yes, medical card didn't have my proof of address, so I will send a picture of my medical insurance showing my address within next 30 minutes since license pic is there already. Hope to see it approved today if possible thank you!
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Old 05-06-2017, 12:33 PM   #822
GlobalPokerCSKimbr
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Re: General questions Globalpoker.com

Quote:
Originally Posted by SportsmanWSG View Post
Yes, medical card didn't have my proof of address, so I will send a picture of my medical insurance showing my address within next 30 minutes since license pic is there already. Hope to see it approved today if possible thank you!
Make sure that the date is showing as well. It has to be within the last three months.
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Old 05-06-2017, 12:41 PM   #823
vsdaspread
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Re: General questions Globalpoker.com

I requested a payout 2 days ago and have sent in my ID and Utility Bill, yet my payout is still showing pending. Please advise?

Screen name is vsdaspread

Last edited by vsdaspread; 05-06-2017 at 12:52 PM.
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Old 05-06-2017, 12:55 PM   #824
BigBKilledYa
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Re: General questions Globalpoker.com

I sent you an email Kim, thanks I hope you can help
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Old 05-06-2017, 01:21 PM   #825
GlobalPokerCSKimbr
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Re: General questions Globalpoker.com

Quote:
Originally Posted by vsdaspread View Post
I requested a payout 2 days ago and have sent in my ID and Utility Bill, yet my payout is still showing pending. Please advise?

Screen name is vsdaspread
You should receive a confirmation email any minute now.
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