General questions Globalpoker.com - Page 21 - Global Poker -- Two Plus Two Poker Forums

Two nights I didn't get my rebuy in the big stack tourney. Both times before the second break. If I knew I wasn't getting it I would've played differently. Needs to be fixed.

I'm not 100%, but I am fairly certain I read in another thread that the reubys were not being worked on right now; they were tending to other technical problems.

03-29-2017 , 09:36 AM

#502

glutenfree

old hand

Join Date: Sep 2005 Posts: 1,766

Quote:

Originally Posted by ihcjay

Two nights I didn't get my rebuy in the big stack tourney. Both times before the second break. If I knew I wasn't getting it I would've played differently. Needs to be fixed.

Funny. I busted my stack in the 10K on Sunday shortly before the break and was not offered my 1 rebuy, it simply gave me the pop up I've finished in X place. I emailed support and their response to me was that they saw other players were able to take their rebuy and no one else has reported not being offered a rebuy so therefore I can feel confident there is no issue. lol what a joke.

03-29-2017 , 11:25 AM

#503

a dewd

Pooh-Bah

Join Date: May 2016 Posts: 4,594

Caught my own mistake....add-ons were what I was intending to reference, not rebuys.

03-30-2017 , 09:11 AM

#504

ihcjay

Carpal \'Tunnel

Join Date: Mar 2011 Posts: 44,298

Quote:

Originally Posted by glutenfree

Yup

There were other people at my table that I saw were able to rebuy just before I busted out. But had the same experience.

03-30-2017 , 09:23 AM

#505

GOT TO WINN

grinder

Join Date: Feb 2014 Posts: 543

Quote:

Originally Posted by glutenfree

Sounds like the standard email from them when reporting an issue. I got the same one when I reported to them the display glitches on their cash tables. They don't want to admit the issue is on their end. It must have been your connection / No-one else reported the issue was also the response I got. Everyone can't be having connection issues.

Hopefully those emails are just a standard response and they are looking into these issues. IMO it would be more productive to admit to these errors. Thank the user for reporting them and then work on fixing them.

03-30-2017 , 11:50 PM

#506

zf96733n

grinder

Join Date: May 2016 Posts: 423

After I login, A window pops up (below), then my page turns dim and I cannot make any selection.[IMG]

[/IMG]

03-31-2017 , 01:18 AM

#507

GlobalPokerCSMOD

Global Poker Rep

Join Date: Jan 2017 Posts: 39

Heya, zf96733n! Please send an email to our Customer Support at support@globalpoker.com so we can assist you further of the issue you're encountering right now.

03-31-2017 , 05:37 AM

#508

ddboy

journeyman

Join Date: Dec 2012 Posts: 266

Just got hit by a major glitch, I potted it preflop, it looked like everyone folded but a flop came out and I was facing a bet I called and than I called Allin on the turn and the pot evaporated. I got a screenshot for support and want to keep playing who knows. Be careful

03-31-2017 , 07:20 AM

#509

GlobalpokerCSCarme

Global Poker Rep

Join Date: Jan 2017 Posts: 43

Hey, guys! Just got an update with the purchase issue you've brought to our attention lately. Our Soft Dev team has deployed a fix to the issue so you should be able to make a purchase now without any trouble. We appreciate your patience on us while we find solution on this.

03-31-2017 , 07:21 AM

#510

GlobalpokerCSCarme

Global Poker Rep

Join Date: Jan 2017 Posts: 43

Quote:

Originally Posted by ddboy

Hello ddboy! Good Day! Please check your email inbox for our reply to your concern. Thank you

03-31-2017 , 10:46 AM

#511

glutenfree

old hand

Join Date: Sep 2005 Posts: 1,766

Quote:

Originally Posted by GlobalpokerCSCarme

I have gotten the error and not been able to deposit for a long time... I just tried now and was successful! So far so good, the fix seems to have worked!

Thanks to your software development team for getting this sorted.

03-31-2017 , 02:30 PM

#512

FUjonKyl

stranger

Join Date: May 2013 Posts: 14

I just made a deposit using paypal. It now works perfectly. Thank you for resolving the issue.

03-31-2017 , 03:27 PM

#513

GOT TO WINN

grinder

Join Date: Feb 2014 Posts: 543

Quote:

Originally Posted by ddboy

This has happened to me twice along with some other display glitches. I reported but was giving the response of .... it was on your end. Hopefully with more reporting the issue they will start looking into what is causing it.

As the above poster says...... Careful at the tables. If this error happens to you The Dealer chat in game will display what you see at the table ( no-one in the hand but yourself ) but if you go to HH in profile you will see what opponent you were in the hand with.

04-02-2017 , 11:45 AM

#514

Jaybear

journeyman

Join Date: Jan 2008 Posts: 258

Made a withdrawal request on 3/30 and money was in my PayPal account on 3/31.

Your site is still glitchy but I do see the progress coming along slowly. Keep up the good work.

04-02-2017 , 10:22 PM

#515

ddboy

journeyman

Join Date: Dec 2012 Posts: 266

I'm guessing not since I haven't seen it anywhere but is there a referral bonus?

04-02-2017 , 11:19 PM

#516

BCT

adept

Join Date: Jun 2008 Posts: 780

Quote:

Originally Posted by GlobalpokerCSCarme

Hello guys! Please be informed that when it comes to cashing out, PayPal do charge a small fee (4.4% plus $0.30 per transaction) for the process. Please feel free to contact them for more information. However, our Development Team is currently planning to shoulder all the charges in the FUTURE from PayPal so you will get the whole amount you withdraw. We will post an update here regarding to this matter.

Has this change happened yet or is the fee still there?

04-02-2017 , 11:52 PM

#517

nojgib

enthusiast

Join Date: Mar 2010 Posts: 78

Fee still is there

04-04-2017 , 09:23 AM

#518

DalTXColtsFan

Pooh-Bah

Join Date: Dec 2011 Posts: 3,509

FWIW to anyone I just got my third AMOE $6 credit. Pleased about that. Now if I could just stop losing it all when I go all in with 70% equity I might have a chance to test withdrawls

04-06-2017 , 04:42 AM

#519

GlobalpokerCSCarme

Global Poker Rep

Join Date: Jan 2017 Posts: 43

Quote:

Originally Posted by BCT

Has this change happened yet or is the fee still there?

Hello BCT, our Development Team still working on it. We will post an announcement here and in our website as well for that update.

04-06-2017 , 04:46 AM

#520

GlobalpokerCSCarme

Global Poker Rep

Join Date: Jan 2017 Posts: 43

Quote:

Originally Posted by ddboy

I'm guessing not since I haven't seen it anywhere but is there a referral bonus?

Hello ddboy! Good Day! We are planning to have that kind of promo in the future and i'm sure that our Development Team will come up with awesome referral program.

04-06-2017 , 10:55 AM

#521

ilikegreen

journeyman

Join Date: Jun 2012 Posts: 379

@Global: I hope you guys haven't forgot about getting the tables to pop to front.

04-06-2017 , 11:26 AM

#522

Deal!

journeyman

Join Date: Feb 2016 Posts: 296

lol, man, is running an online poker site really worth all the trouble? We sure are whiny! ;-) but yeah, the sooner these serious issues are fixed the better. I'm ok with being a beta tester for a few months but we will need to see progress. Especially with the problems that affect $ like depositing, withdrawing, rake, and such.

Sent from my SM-N920R4 using Tapatalk

04-06-2017 , 01:43 PM

#523

DalTXColtsFan

Pooh-Bah

Join Date: Dec 2011 Posts: 3,509

When is Global Poker going to implement a rakeback program?

(P.S. I'm joking

)

04-07-2017 , 12:19 PM

#524

Deal!

journeyman

Join Date: Feb 2016 Posts: 296

Is there an oversight body verifying the legitimacy of Global's RNG and overall gameplay? I didn't see anything to that effect on the main page. Maybe another player can point me towards the answer?

Sent from my SM-N920R4 using Tapatalk

04-07-2017 , 04:30 PM

#525

DalTXColtsFan

Pooh-Bah

Join Date: Dec 2011 Posts: 3,509

I have emailed my verification documents twice without receiving any answer about whether or not they will suffice to allow me to cash out. I am DalTXColtsFan on Global Poker as well and would appreciate investigation. Thanks in advance.

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