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Old 03-02-2017, 10:02 AM   #326
a dewd
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Re: General questions Globalpoker.com

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Originally Posted by glutenfree View Post
not sure a dewd, I don't have this problem all the time though it's only happened twice, the first time logging out and clearing my cache then restarting the browser worked, tonight it didn't though.
The reason I mentioned it is because we had several people in our group that had an issue with PokerStars after every major update. They would try to open the console and it perennially tried to load with no avail. Out of curiosity, asked what antivirus they were using and Norton was the commonality. I know Global runs as an HTML5 based program, but the two-way connection is likely to be monitored by your computer's security software. It is a bit of a reach, but the thought was that maybe seeing a two-way connection open and a secured wallet open at the same time may have internally been viewed as a breach of security somehow. A 505 Internal Server error is a network issue not a user generated one, but if there was some sort of internal defense in the user's computer that prevented outside 'mining' possibly it could interfere with the connection and you are not perceived as logged into your Global account. Over simplified and still reaching even further, the antivirus determines a two-way browser connection is now in contact with a secured e-wallet and rules it a security breach and disrupts the connection between the two. Or....I am reaching so far out that I just threw my back out

Their logs would identify what the problem is, but it is usually solved with completely logging out of accounts, clearing the cookies/cache, closing browser and rebooting. With Global account being technically logged in on your end, but not on theirs, you may have to log off, then back in and out again to clear the browser.

Regardless, the tech needs to view the logs to get a patch so end users don't have to go through this. A couple players in this forum have the issue, it is likely an issue for others not in the forum.
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Old 03-02-2017, 05:23 PM   #327
Ihaveadollar
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Re: General questions Globalpoker.com

I had the error when depositing about 2 weeks ago happen and no matter how many times I would log out and clear cookies/cache it wouldn't work, I really think you guys are losing customers because of this, as I myself gave up trying. I did retry yesterday and still the same thing happened but this time I switched to firefox instead of chrome and tried again and it went through on first try.
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Old 03-02-2017, 09:01 PM   #328
ihcjay
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Re: General questions Globalpoker.com

Hi

Bought some gold coins, but it won't let me register for tomorrows freeroll. Today's had already started by the time I was able to cash out. 3mins early btw

I emailed support

Hopefully you can help me.
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Old 03-02-2017, 10:06 PM   #329
GlobalpokerCSCarme
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Re: General questions Globalpoker.com

Quote:
Originally Posted by Ihaveadollar View Post
I had the error when depositing about 2 weeks ago happen and no matter how many times I would log out and clear cookies/cache it wouldn't work, I really think you guys are losing customers because of this, as I myself gave up trying. I did retry yesterday and still the same thing happened but this time I switched to firefox instead of chrome and tried again and it went through on first try.
Hello Ihaveadollar! Nice to hear that you able to purchase our available package. We always encourage everyone to try another internet browser if you're having issues when purchasing. However, it usually resolved after you completely log out your account (not seeing your account name in the upper right side of the page) on the website then just log back in. See you in our tables!
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Old 03-02-2017, 10:42 PM   #330
GlobalpokerCSCarme
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Re: General questions Globalpoker.com

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Originally Posted by ihcjay View Post
Hi

Bought some gold coins, but it won't let me register for tomorrows freeroll. Today's had already started by the time I was able to cash out. 3mins early btw

I emailed support

Hopefully you can help me.
Hello ihcjay! We received your email about the same concern. Please check your Email Inbox to see our update. Thanks!
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Old 03-03-2017, 12:35 AM   #331
BrosefStalin75
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Re: General questions Globalpoker.com

First, LOVE the site so far...was about to cash out $100 last week and you guys threw the doom switch on me. But I'm used to that, so it's all good. LOL

Anyway, wants:

1. A window on the table screen for tournaments that shows position. Not really a fan of switching back and forth to see positioning.

2. Hand History. Unless I'm missing something, why can't I go back and watch the hand previous?

3. PLO8....puh-leeeeeee-zzzzeeee.

Great job on the site guys. Looking forward to the tournament series coming up!
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Old 03-03-2017, 05:07 AM   #332
GlobalpokerCSCarme
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Re: General questions Globalpoker.com

Quote:
Originally Posted by BrosefStalin75 View Post
First, LOVE the site so far...was about to cash out $100 last week and you guys threw the doom switch on me. But I'm used to that, so it's all good. LOL

Anyway, wants:

1. A window on the table screen for tournaments that shows position. Not really a fan of switching back and forth to see positioning.

2. Hand History. Unless I'm missing something, why can't I go back and watch the hand previous?

3. PLO8....puh-leeeeeee-zzzzeeee.

Great job on the site guys. Looking forward to the tournament series coming up!
Hello BrosefStalin75! It's music to our ears to know that you loved our poker site 1. Sometimes it's really annoying to see your position near at the bottom, but others players take it as a challenge to climb up to the top. hahaha 2. You need to select "Sweeps Cash" or "Gold Coins" currency for you to check your previous hand histories. 3. Right now, we only have Texas Hold em and Omaha (Pot Limit) but for sure we will have PLO8 in the future so better watch out
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Old 03-03-2017, 08:07 AM   #333
ihcjay
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Re: General questions Globalpoker.com

I got your new fix to my issue which is ok (I guess) but why did you delete my other post? That is a little bit sketchy.
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Old 03-03-2017, 10:56 AM   #334
zf96733n
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Re: General questions Globalpoker.com

I tried cashing out $10 and paypal took 69 cents. The fee is really high. Can anyone tell me what is the withdraw fee? 6.9% flat of the total amount?
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Old 03-03-2017, 11:01 AM   #335
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Re: General questions Globalpoker.com

3.9% plus $0.30 per transaction
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Old 03-03-2017, 03:13 PM   #336
BrosefStalin75
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Re: General questions Globalpoker.com

Thanks for the quick reply!

Got your email this morning regarding the new tournament schedule. Perhaps I just missed it, but when does the new schedule begin. Looking at the slate for the weekend, it looks like it's all the same as it has been.

Start date for new schedule?
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Old 03-03-2017, 05:05 PM   #337
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Re: General questions Globalpoker.com

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Originally Posted by BrosefStalin75 View Post
Thanks for the quick reply!

Got your email this morning regarding the new tournament schedule. Perhaps I just missed it, but when does the new schedule begin. Looking at the slate for the weekend, it looks like it's all the same as it has been.

Start date for new schedule?
What you see now in their lobby is the new schedule, it's been in place for a couple weeks maybe. Note the email (I got it too) is in past tense not future. Also their email schedule is wrong, they switched around the 111 flops and gold coins games after the first couple days. Marketing oops.
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Old 03-03-2017, 05:57 PM   #338
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Re: General questions Globalpoker.com

I know during the week the tournament schedule is set to accommodate east coast and west coast players as much as possible, but can you look into setting up a weekend schedule?

There are less work related time restraints on the weekend and most recreational players are weekend warriors anyways. If you guys could set up a weekend tournament schedule with earlier start times and maybe a Sunday big GTD, maybe just a $20 buyin, on Sunday to start, it would get more traffic to your site and give players more of a reason to try your product.
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Old 03-03-2017, 06:49 PM   #339
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Re: General questions Globalpoker.com

+1 to bolstering the weekend schedule. I could have sworn I saw a rep saying the would alter the 6 percent cashout charge its indeed a killer .
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Old 03-03-2017, 11:21 PM   #340
GlobalpokerCSCarme
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Re: General questions Globalpoker.com

Hello guys! Please be informed that when it comes to cashing out, PayPal do charge a small fee (4.4% plus $0.30 per transaction) for the process. Please feel free to contact them for more information. However, our Development Team is currently planning to shoulder all the charges in the FUTURE from PayPal so you will get the whole amount you withdraw. We will post an update here regarding to this matter.
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Old 03-03-2017, 11:57 PM   #341
a dewd
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Re: General questions Globalpoker.com

Quote:
Originally Posted by GlobalpokerCSCarme View Post
Hello guys! Please be informed that when it comes to cashing out, PayPal do charge a small fee (4.4% plus $0.30 per transaction) for the process. Please feel free to contact them for more information. However, our Development Team is currently planning to shoulder all the charges in the FUTURE from PayPal so you will get the whole amount you withdraw. We will post an update here regarding to this matter.
Lol, with policies like you are going to absorb the withdrawal fees AND pay out in 24 hours.....you will have thousands and thousands of US players in a very short period of time.

From your lips to God's ears....
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Old 03-04-2017, 02:01 AM   #342
GlobalpokerCSCarme
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Re: General questions Globalpoker.com

Quote:
Originally Posted by Jaybear View Post
I know during the week the tournament schedule is set to accommodate east coast and west coast players as much as possible, but can you look into setting up a weekend schedule?

There are less work related time restraints on the weekend and most recreational players are weekend warriors anyways. If you guys could set up a weekend tournament schedule with earlier start times and maybe a Sunday big GTD, maybe just a $20 buyin, on Sunday to start, it would get more traffic to your site and give players more of a reason to try your product.
Hello Jaybear! Good Day! That will be a great idea. I'm sure that our management will take note of that for future consideration. Also, we will have BIG Tournaments for this month of March so better watch out.
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Old 03-04-2017, 07:58 AM   #343
zf96733n
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Re: General questions Globalpoker.com

Is there any way to get a hud on the site lol? And how long do you have to wait before you have to buy-in the original amount after your leave table?

Last edited by zf96733n; 03-04-2017 at 08:07 AM.
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Old 03-04-2017, 12:19 PM   #344
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Re: General questions Globalpoker.com

What even is this site? There's no FAQ but it doesn't appear you use USD to buy into MTTs and games, so... uhmmm... what is this?
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Old 03-04-2017, 01:37 PM   #345
Mr_Gr33n
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Re: General questions Globalpoker.com

a make a deal feature in turnys would be amazing!
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Old 03-04-2017, 03:13 PM   #346
zf96733n
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Re: General questions Globalpoker.com

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a make a deal feature in turnys would be amazing!
The prize pool is so small now. It is pointless to make deal lol. Maybe in the future they have large mtt it would be cool
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Old 03-04-2017, 06:25 PM   #347
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Re: General questions Globalpoker.com

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Originally Posted by Boney526 View Post
What even is this site? There's no FAQ but it doesn't appear you use USD to buy into MTTs and games, so... uhmmm... what is this?
https://forumserver.twoplustwo.com/25...ained-1653219/
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Old 03-04-2017, 07:00 PM   #348
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Re: General questions Globalpoker.com

Thanks, I missed that. Just saw this sticky and didn't see a FAQ on their website.
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Old 03-05-2017, 07:24 AM   #349
zf96733n
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Re: General questions Globalpoker.com

can you also add an sit out next bb option please?
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Old 03-05-2017, 01:30 PM   #350
nojgib
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Re: General questions Globalpoker.com

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Originally Posted by zf96733n View Post
can you also add an sit out next bb option please?
Above chat window - Gameplay - No more blinds


I haven't seen it suggested before anywhere, but it would be nice on the micro $weeps tables if all amounts were displayed with 2 decimals. A few times sitting in small blind I missed a 0.55 raise and called the 0.5 thinking it was 0.05. If it was displayed as 0.50 it would be easier to catch when trying to manage several tables.
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