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Old 02-21-2017, 08:44 PM   #226
puyallup
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Re: General questions Globalpoker.com

Is there a Refer-a-Friend Program

TY
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Old 02-21-2017, 09:21 PM   #227
GlobalPokerCS4U
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Re: General questions Globalpoker.com

Quote:
Originally Posted by a dewd View Post
What happened to the Omaha 6 pm game?!?! We went to break, add on and then it never started up again and cannot find it in lobby.
Our sincere apologies on this matter. Yes we are already aware about this technical issue and the details of it is still being checked by our Technical Team. This may take longer than expected and will be checked carefully and thoroughly to make sure that this will not happen in the future.

If you are one of the player affected by this, please contact support@globalpoker.com with your registered email

Last edited by GlobalPokerCS4U; 02-21-2017 at 09:32 PM.
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Old 02-21-2017, 10:01 PM   #228
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Re: General questions Globalpoker.com

The 8 pm plo game vanished as well. Are you going to reimburse for this?
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Old 02-21-2017, 10:32 PM   #229
GlobalPokerCSadmin
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Re: General questions Globalpoker.com

Hi guys.

As some of you probably noticed, some of our tournaments tonite closed down mid game.
We made a new deployment yesterday and without knowing 100% I think something happened with that.

We will off course reimburse everybody for their buy ins and then some. We are really sorry about this and we will make sure to make it up to you players.

If we for any reason happen to miss anybody that played, then please contact me here and I will take care of it right away.
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Old 02-21-2017, 10:45 PM   #230
a dewd
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Re: General questions Globalpoker.com

Quote:
Originally Posted by GlobalPokerCSadmin View Post
Hi guys.

As some of you probably noticed, some of our tournaments tonite closed down mid game.
We made a new deployment yesterday and without knowing 100% I think something happened with that.

We will off course reimburse everybody for their buy ins and then some. We are really sorry about this and we will make sure to make it up to you players.

If we for any reason happen to miss anybody that played, then please contact me here and I will take care of it right away.
Awesome, I'd be happy to accept a ten day stay near the home office.

Glad it wasn't just me.
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Old 02-22-2017, 12:16 AM   #231
ilikegreen
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Re: General questions Globalpoker.com

Just started playing on the site. I think it has great potential. However:

1. tournament breaks need to be brought up to industry standard
2. please add a preflop half pot raise button
3. When I get switched tables the new window does not open to the same size, I have to resize it, sucks when your multitabling
4. The tourney info on table is very hard to read, can we change then font/size/color
5. I feel rushed and am timing out an unusually high number of times, could just be me and I'm not familiar with the new site
6. Where's the info on the number of rebuys and add-ons in a tourny

Last edited by ilikegreen; 02-22-2017 at 12:25 AM.
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Old 02-22-2017, 12:35 AM   #232
ilikegreen
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Re: General questions Globalpoker.com

I had $2.60 in my account, cashed for $11.20, and now I only have $11.56? Am I missing something?
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Old 02-22-2017, 01:10 AM   #233
GlobalPokerCSadmin
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Re: General questions Globalpoker.com

Quote:
Originally Posted by ilikegreen View Post
I had $2.60 in my account, cashed for $11.20, and now I only have $11.56? Am I missing something?
Hi. Whats your username? I look into it
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Old 02-22-2017, 01:14 AM   #234
wwwin
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Re: General questions Globalpoker.com

Quote:
Originally Posted by ilikegreen View Post
I had $2.60 in my account, cashed for $11.20, and now I only have $11.56? Am I missing something?
Yeah you are missing the buy in fee has to be substracted from your balance.
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Old 02-22-2017, 01:15 AM   #235
GlobalPokerCSadmin
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Re: General questions Globalpoker.com

Quote:
Originally Posted by ilikegreen View Post
Just started playing on the site. I think it has great potential. However:

1. tournament breaks need to be brought up to industry standard
2. please add a preflop half pot raise button
3. When I get switched tables the new window does not open to the same size, I have to resize it, sucks when your multitabling
4. The tourney info on table is very hard to read, can we change then font/size/color
5. I feel rushed and am timing out an unusually high number of times, could just be me and I'm not familiar with the new site
6. Where's the info on the number of rebuys and add-ons in a tourny
1. Yes that is being fixed and will deploy shortly

2 Not sure when we will add more fixed buttons , but will add it to our backlog.
3 Same thing, we will add this to our backlog and fix it accordingly
4 Not sure what you mean by that. Could you be more specific pls?
5 The timing shouldnt be a problem, probably just need to get used to our settings.
6. Its being fixed as well.
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Old 02-22-2017, 11:32 AM   #236
ilikegreen
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Re: General questions Globalpoker.com

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Yeah you are missing the buy in fee has to be substracted from your balance.
there was no buyin, it was the gold coin $100 freeroll
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Old 02-22-2017, 11:53 AM   #237
ilikegreen
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Re: General questions Globalpoker.com

Quote:
Originally Posted by GlobalPokerCSadmin View Post
1. Yes that is being fixed and will deploy shortly

2 Not sure when we will add more fixed buttons , but will add it to our backlog.
3 Same thing, we will add this to our backlog and fix it accordingly
4 Not sure what you mean by that. Could you be more specific pls?
5 The timing shouldnt be a problem, probably just need to get used to our settings.
6. Its being fixed as well.
2. you actually do have a 'preflop 1/2 pot raise button' but it does not pop up until somebody enters the pot before you, maybe that'll make it easier to implement

4. on the table you have info: blind levels, time to next blind level, something else i forget. I love that you have this info displayed but it is very hard to read. It is very small and an almost transparent white. It would be great if you guys could make this info easier to read. I think this is part of the reason I sometimes feel rushed and timeout

Also the tournys are starting early. According to my clock they have been starting 4 minutes early. Hopefully this will be fixed when you fix the tourny break problem.
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Old 02-23-2017, 04:31 PM   #238
Ihaveadollar
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Re: General questions Globalpoker.com

Hey just so you know after you play for an hour it asks you whether you want to continue playing or not and the word continue is spelled wrong
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Old 02-23-2017, 11:27 PM   #239
GlobalPokerCSadmin
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Re: General questions Globalpoker.com

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Originally Posted by Ihaveadollar View Post
Hey just so you know after you play for an hour it asks you whether you want to continue playing or not and the word continue is spelled wrong
Ah right. Its part of our License requirement. I change that. Thank you for the heads up.
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Old 02-23-2017, 11:29 PM   #240
GlobalPokerCSadmin
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Re: General questions Globalpoker.com

Hi guys

We are running a Daytona 500 freeroll series on Sunday. 10 x $500 starts every half hour. Begins at 2pm EST. It will be up in the lobby during the day tomorrow. You will also gete an email about it.

Good luck.
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Old 02-23-2017, 11:58 PM   #241
jokerspades
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Re: General questions Globalpoker.com

Quote:
Originally Posted by GlobalpokerCS2 View Post
Hi clapclap, yes, as of the moment, cash out is only available for players in usa/canada (except Quebec) and we do not allow player to player transfer.
Im from europe, and have paypal. When can i play on Globalpoker.com plz?
I really like to check it out. Thx.
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Old 02-24-2017, 12:28 AM   #242
GlobalPokerCSadmin
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Re: General questions Globalpoker.com

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Originally Posted by jokerspades View Post
Im from europe, and have paypal. When can i play on Globalpoker.com plz?
I really like to check it out. Thx.
Hi. it is still some time away Im afraid. We are focusing on USA and Canada right now.
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Old 02-24-2017, 09:19 AM   #243
ZeckoRiver
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Re: General questions Globalpoker.com

Quote:
Originally Posted by GlobalPokerCSadmin View Post
Hi guys

We are running a Daytona 500 freeroll series on Sunday. 10 x $500 starts every half hour. Begins at 2pm EST. It will be up in the lobby during the day tomorrow. You will also gete an email about it.

Good luck.
Will you have to rake hands to qualify for it or is it open without raking to get in? Sounds good.
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Old 02-24-2017, 10:19 AM   #244
GlobalpokerCSTravi
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Re: General questions Globalpoker.com

Quote:
Originally Posted by ZeckoRiver View Post
Will you have to rake hands to qualify for it or is it open without raking to get in? Sounds good.
Hello ZeckoRiver. Aside from your availability , we're glad to inform you that there's no strings attached to our Daytona $500x10 Freeroll Frenzy! So make sure to mark your calendar for this one because this is going to be a non-stop 5 hours action here in Global Poker.
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Old 02-25-2017, 01:10 PM   #245
mikesoland
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Re: General questions Globalpoker.com

why is it I sent my bank statement and drivers license 4 times and all you people say id you did not receive it???
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Old 02-25-2017, 06:50 PM   #246
SUSHiiALLDAY
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Re: General questions Globalpoker.com

So there's no RB deals? It's just RB internally?
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Old 02-25-2017, 07:03 PM   #247
Liquid Cash
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Re: General questions Globalpoker.com

I have been trying to cash out 100 dollars and its been pending approval for 3 days now what's the hold up?
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Old 02-25-2017, 07:26 PM   #248
GlobalPokerCSadmin
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Re: General questions Globalpoker.com

Quote:
Originally Posted by Liquid Cash View Post
I have been trying to cash out 100 dollars and its been pending approval for 3 days now what's the hold up?
If you havent been paid, im pretty sure we are waiting on your ID DOCS. Whats your username, I look into it. We pay once a day to ALL players that have submitted their ID docs.
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Old 02-25-2017, 08:10 PM   #249
Mr_Gr33n
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Re: General questions Globalpoker.com

I have sent email i need verified please as well
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Old 02-26-2017, 02:15 AM   #250
GlobalPokerCSadmin
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Re: General questions Globalpoker.com

Quote:
Originally Posted by mikesoland View Post
why is it I sent my bank statement and drivers license 4 times and all you people say id you did not receive it???
Hi

If our CS team says they didnt receive it then we didnt recieve it, Im gonna check if you ended up in spam somewhere. We do everything that we can do cashout everybody on a timely fashion.

Whats your username, I dig into today.
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