Quote:
Originally Posted by themrsmith
Has anyone experienced the cards on the flop not showing up? I get dealt my whole cards as does everyone else. Then after first round of betting I can hear the flop dealt but I cannot see it... I've logged off and back on. I've left and come back onto the site multiple times, not sure how I could fix this. It happens in both cash and coin games all day today for me, can't play.
I haven't seen that, and I can't think of anyone else saying they have seen it either (at least not in the forums). Have you sent an email to support?
Also look into an application called ShareX. Its a freeware screen capture software for Windows where you can make video of this happening to you. That will likely help with support as this is one of those problems that is going to be tricky for them to understand. They might think you aren't explaining it well. But once someone sees the video they go "Oh wow, yeah that's not good"
Also, I am curious if you can see the cards on my following hand
https://play.globalpoker.com/poker-c...4b056a47b33c37
Regardless if you can see them or not make sure to pass that info along to support. It might help narrow down where the problem could lie if you can see these flop cards but not yours when you are playing, or if you can't ever see flop cards.
Keep in touch on here too and I will send along a PM if they aren't getting to you.