General questions Globalpoker.com - Page 33 - Global Poker -- Two Plus Two Poker Forums

Its great to see the fan base and user base increasing on Global Poker.
Judging by the posts it seems like your support team is a little backed up, but if you could look into my ID verification for ID: KIDDPOKER if possible ASAP, thank you so much again!

05-05-2017 , 08:27 AM

#802

zf96733n

grinder

Join Date: May 2016 Posts: 423

does anyone how long you have to wait before you do not have to buy-in the amount you left with?

05-05-2017 , 10:44 AM

#803

SportsmanWSG

stranger

Join Date: May 2017 Posts: 9

Also, are the sweeps cash games real cash? or the gold coin games? Why is the $75 package missing sweeps cash?

05-05-2017 , 11:18 AM

#804

IWishIWas

grinder

Join Date: Sep 2010 Posts: 483

Quote:

Originally Posted by SportsmanWSG

Also, are the sweeps cash games real cash? or the gold coin games? Why is the $75 package missing sweeps cash?

Sweeps cash is real cash yes. The $75 package is just for people who want only gold coins. I'd imagine nobody would do that option willingly.

05-05-2017 , 11:53 AM

#805

SportsmanWSG

stranger

Join Date: May 2017 Posts: 9

Okay thank you. I also can't blame GlobalPoker for their delays either, they probably have a high cash out request volume

05-05-2017 , 04:48 PM

#806

LADYLUCK420

stranger

Join Date: Apr 2017 Posts: 3

Quote:

Originally Posted by GlobalPokerCSKimbr

Hello. Sorry for the confusion. I already sorted this out. Please see my email.

I Checked my email and everything has been sorted out. Thank you Kimber!

05-05-2017 , 06:13 PM

#807

Quiet Lion

centurion

Join Date: Dec 2004 Posts: 142

Auto top-off sometimes takes several hands to work. It should top you off immediately for the next hand.

05-05-2017 , 07:10 PM

#808

ilikegreen

journeyman

Join Date: Jun 2012 Posts: 379

Disappearing overlays is making it harder to overlook things like tables not popping to front and tourney breaks that are not synchronized.

05-05-2017 , 08:51 PM

#809

Bozo7

grinder

Join Date: Mar 2015 Posts: 537

Tables popping to front would be a massive improvement for the site.

05-05-2017 , 09:01 PM

#810

yourgfmyrailbird

journeyman

Join Date: Apr 2017 Posts: 217

Quote:

Originally Posted by ilikegreen

Disappearing overlays is making it harder to overlook things like tables not popping to front and tourney breaks that are not synchronized.

All of which make the site more reg friendly. Do you really like green? I really wonder.

05-06-2017 , 01:34 AM

#811

ryneb

newbie

Join Date: Mar 2006 Posts: 40

Hello Kimber,

I was hoping you could check on a cashout for me. Screename: tyyy6

Support replied they had my documents May 1. I cashout requested May 2nd at 1.

Thank You.

05-06-2017 , 08:45 AM

#812

YGOchamp

old hand

Join Date: Mar 2013 Posts: 1,555

Just processed a cashout from global, everything went smoothly. Fantastic site

05-06-2017 , 11:03 AM

#813

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by SportsmanWSG

Hello. Have been waiting only around 36 or 48 hours for a response, but I have just sent my ID pictures and a screenshot of a receipt aka billing statement. Will let everyone know when I get answered!! GlobalPoker please approve cashout request!!! I'm xxxxxxxxxx@gmail.com I need this money asap!! My GF has bills to pay thank you!

I already replied to your e-mail. You need to resend us the documents we requested.

05-06-2017 , 11:15 AM

#814

KIDD/POKER

stranger

Join Date: May 2017 Posts: 2

Hey Kimbr,
Please look into a cash out verification for ID: KIDDPOKER
Thank you!!!

05-06-2017 , 11:17 AM

#815

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by KIDD/POKER

Thank you so much for your continued support on this forum

I already replied to your e-mail.

05-06-2017 , 11:33 AM

#816

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by ryneb

Hello Kimber,

I was hoping you could check on a cashout for me. Screename: tyyy6

Support replied they had my documents May 1. I cashout requested May 2nd at 1.

Thank You.

Hello. Please check the email I sent you. Thanks!

05-06-2017 , 11:37 AM

#817

BigBKilledYa

stranger

Join Date: May 2017 Posts: 8

Hello Kimbr,

I made a cash out on Monday, May 1st, sent the requested documents and have emailed support multiple times, It still says pending and I havent recieved any response from you guys. Can you please look into it for me?

Thanks,

Username is BigBKilledYa

05-06-2017 , 12:01 PM

#818

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by BigBKilledYa

I just sent you an e-mail. Let me know here once you've sent your proof of address.

05-06-2017 , 12:10 PM

#819

ilikegreen

journeyman

Join Date: Jun 2012 Posts: 379

Kimbr,

An idea I have for making gold coins more relevant is to have avatars which can only be bought with gold coins won at the tables. Not sure if this would be possible to implement.

Also, I know you guys have had a sudden influx of players but please don't forget about software improvements (synchronized tourney breaks, tables popping to front, etc ...).

05-06-2017 , 12:15 PM

#820

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by ilikegreen

That's actually a good idea. Can you please provide a screenshot of these technical related concerns if you can? I noticed that our Tech Team tends to take it more seriously when I include screenshots.

05-06-2017 , 12:24 PM

#821

SportsmanWSG

stranger

Join Date: May 2017 Posts: 9

Yes, medical card didn't have my proof of address, so I will send a picture of my medical insurance showing my address within next 30 minutes since license pic is there already. Hope to see it approved today if possible thank you!

05-06-2017 , 12:33 PM

#822

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by SportsmanWSG

Make sure that the date is showing as well. It has to be within the last three months.

05-06-2017 , 12:41 PM

#823

vsdaspread

stranger

Join Date: May 2017 Posts: 5

I requested a payout 2 days ago and have sent in my ID and Utility Bill, yet my payout is still showing pending. Please advise?

Screen name is vsdaspread

Last edited by vsdaspread; 05-06-2017 at 12:52 PM.

05-06-2017 , 12:55 PM

#824

BigBKilledYa

stranger

Join Date: May 2017 Posts: 8

I sent you an email Kim, thanks I hope you can help

05-06-2017 , 01:21 PM

#825

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by vsdaspread

I requested a payout 2 days ago and have sent in my ID and Utility Bill, yet my payout is still showing pending. Please advise?

Screen name is vsdaspread

You should receive a confirmation email any minute now.

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