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Flagged account 64k in balance Flagged account 64k in balance

12-21-2020 , 11:13 AM
Hello this is GTOH here as you all know I have been playing global poker very regularly for almost three years non stop never having a problem with withdrawing and depositing.. I have never kept a very large balance on there mostly because I never trusted global to have a large balance on there although they were always good to me with everything. Well yesterday a certain screen name decided to lose at least 40k probable more over at plo 10/20 and I was in the those games and luckily for me I won 33k in these two plo games.. so now my balance becomes 64k which is awesome but scary because I do not want that much on there.. so I withdraw 9000 and go to sleep. I wake up to them saying my account is blocked for possibly violating TOS with no explanation or nothing.. I need your support for this one.. this isn’t your every day 1000 dollar mess up
12-21-2020 , 11:15 AM
Anyone with any advice ?
12-21-2020 , 12:10 PM
How come every one that wins a lot or too much in one session gets their account flagged?

Why is there a parameter in the system at a certain inflection point of WINNING that the system automatically flags and locks accounts like this?

Why is there an auto flag for accounts that have been around forever and just because they won too much they get flagged.

Sounds like a parameter breach in an algorithm tbh and they dont know how it happened and want to know if you used any outside assistance.

What im saying is theres no reason to have a parameter in the system to flag and block if someone has a big session....

I want a thorough explanation from Global why this is happening to all the high account balance accounts on the site lately.
12-21-2020 , 12:17 PM
I do not know it is quite scary I mean 64k is so much money to anyone
12-21-2020 , 12:56 PM
Interested to hear GlobalÂ’s response on this one. I play on global and have been a long time personal friend of OP. He just gets on there and plays and has been doing that for a really long time now. ItÂ’s no surprise that when someone comes along and loses a lot in a Omaha game GTOH will majorly benefit from that. ThereÂ’s no incentive for him to ever break any TOS. Like the guy above me mentions, this seems to be a problem with the algorithm to automatically lock accounts following a sudden large win, who knows...
What we do know is globals reputation is on the line. How they respond to something like this and go forward will be something watched and seen by a lot of people . Again Global letÂ’s hear why things like this happen.
Keep us updated gtoh
12-21-2020 , 01:09 PM
GL man. These stories scare the **** out of me.

I think the good news is that DJ was able to work it all out.
12-21-2020 , 01:15 PM
Yeah I did see that thread with DJ which gives me hope.. the shitty part is all these regulars know me and some know me personally and just know that this is just beyond unfair to me but what are you going to do
12-21-2020 , 01:59 PM
This doesn't seem mysterious to me. I suspect it has nothing to do with OP specifically nor with OP booking a big win. But rather when one account loses a substantial sum, and most/all of it goes to one other single account, this probably (correctly) flags the accounts for review. OP said the loser blazed through about 40K and he got 33K of it roughly. If a poker site has flags in place to try and prevent chip dumping, money laundering, etc etc. this would reasonably be over that threshold no? LOL

OP I get that you're freaking out a bit, 64K is a lot, but if you're innocent of any wrong doing which based on the story related, it sounds like you are... then it will get sorted in the end. But you have to give them some time to do their due diligence.

Paranoia itt I don't understand (except from OP who has 64K on the line), it's not rocket science. Let's make a hypothetical... let's say OP woke up the next day, logged in, and his account balance was $5 instead of 64K. He checks his transaction history in a panic and finds his account seems to have been hacked and the hackers dumped chips to another account to steal the money... wouldn't you be championing the site for flagging both accounts to investigate before releasing any funds? I'd think even fake lawyers could understand that.
12-21-2020 , 02:02 PM
I do understand what you’re saying however the games were full of course and he was going all in with everybody at the table with any four cards I just happen to run insane in these all ins and practically just got lucky actually at one point I left both games and he kept on playing an continued to lose 20k more with me not even at the tables so I don’t know why my account would be the one getting blocked
12-21-2020 , 02:12 PM
Guy probably claimed his account was hacked and they are investigating.
12-21-2020 , 02:32 PM
Quote:
Originally Posted by 2p2isdead
I do understand what you’re saying however the games were full of course and he was going all in with everybody at the table with any four cards I just happen to run insane in these all ins and practically just got lucky actually at one point I left both games and he kept on playing an continued to lose 20k more with me not even at the tables so I don’t know why my account would be the one getting blocked

I get it, and like I said, it all sounds legit. But the flags would be set for some # threshold and it wouldn't surprise me if 33K going from 1 account to another in a short span of time tripped that threshold. I do think the flag, freeze, and investigate policy is a good one for everyone's protection. The bright side is if their investigation shows exactly what you're stating above, it should yield a fast resolution in your favor.
12-21-2020 , 04:24 PM
Can't imagine the stress of this OP, sorry you're dealing with it.

As others have mentioned they're likely going to be doing an investigation on the punters account and having your acct closed is just part of their due diligence.

I'm sure it will be resolved soon and wish you GL.
12-21-2020 , 05:05 PM
The thing is there was a guy who lost almost 50k hu to the same person and no accounts were flagged and now my account gets flagged for this I don’t get it
12-21-2020 , 10:06 PM
GTOH is right. the one who lost is not some random as done similar before and didn't say his account was hacked as someone threw out there.

Also, you say they said your account was blocked for possibly violating TOS. That is the sucky part. That implies you did something wrong. His account is active I seen so it isn't some chip dumping accusation.

If it was me, I would really like some more communication from Global and not slowly.
12-21-2020 , 10:35 PM
Imandrew do you play on global? If so what is your sn?
12-21-2020 , 10:35 PM
It has been 16 hours and still haven’t gotten a response
12-21-2020 , 11:01 PM
There are a lot of accounts that are getting flagged recently makes me think they are starting to make more of a GGpoker approach.. if you win too much you are blocked
12-22-2020 , 12:10 AM
idk i think its somewhat normal for a small site in a spot like this to double check. if it was me id be pissed of course but i think its just global making sure everything legit. hopefully it works out soon
12-22-2020 , 12:45 AM
First off global is not a small site anymore they are a multi million dollar business second off even if they were you think it is okay for them to not allow me to play because some guy decided to lose 20 buy ins at the poker table what happens when somebody loses 20 buy ins at .05/.10 plo ? Does the account that receives the most of the the 20 buy ins get flagged as well or is it because it is 40k compared to 200 if that is the case then they should not have 10/20 if this is how they are going to react when somebody loses a lot there
12-22-2020 , 12:54 AM
ok sorry, you are smart, i am dumb, you are good looking, i am not very attractive
12-22-2020 , 01:03 AM
I am not trying to come at you but seems a little strange to defend global on this IMO
12-22-2020 , 01:34 AM
What I also found after making this thread is that my brothers account was also banned the same day.. we play at the same house but he plays very small and I play very big and never have came close to playing with each other. Global did not give me a reason why I was blocked temporarily so it could also be they are suspicious of two accounts on the same ip
12-22-2020 , 01:45 AM
ive just seen threads like this over and over for a decade so it just feels like theyre checking for chip dumping or a compromised account. so you're prob fine until they tell u otherwise
12-22-2020 , 01:49 AM
Okay thanks this makes me feel better
12-22-2020 , 04:13 AM
Well I got a response from support and it is looking this will get sorted out I also spoke with a certain regular on the site and pretty much assured me that my account was flagged not due to the money I have win so quickly as he did the same and was never flagged. I’m pretty optimistic at this point

      
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