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Error in the Daily 0 guaranteed Error in the Daily 0 guaranteed

03-17-2017 , 06:23 PM
I've emailed support but figured I would post on here as well.

I bust on first hand playing draw aggressively with intent of rebuying if I busted. Click the rebuy button, but I am given no chips. I am however dealt into the next hand with 0 chips but given no option to act (action jumps over me). The hand ends and I am given the option to rebuy again, only to get the same result of no chips but dealt cards.

Once I stopped "rebuying" I was eliminated from the tournament. My account was also not debited immediately for the rebuys but is definitely short the additional rebuys now.

I have some funny looking screenshots with a main pot of 0 chips, side pot of xxx for the players with chips, and me having zero chips with cards.
03-18-2017 , 01:29 PM
Quote:
Originally Posted by BCT
I've emailed support but figured I would post on here as well.

I bust on first hand playing draw aggressively with intent of rebuying if I busted. Click the rebuy button, but I am given no chips. I am however dealt into the next hand with 0 chips but given no option to act (action jumps over me). The hand ends and I am given the option to rebuy again, only to get the same result of no chips but dealt cards.

Once I stopped "rebuying" I was eliminated from the tournament. My account was also not debited immediately for the rebuys but is definitely short the additional rebuys now.

I have some funny looking screenshots with a main pot of 0 chips, side pot of xxx for the players with chips, and me having zero chips with cards.
Hi there. We're sorry to hear that you experienced technical difficulties in our site. Rest assured that we have forwarded your concern to our Development Team for checking and they are relentlessly finding the cause of it. Your patience and understanding in this matter is highly appreciated. Thank you.
03-18-2017 , 03:21 PM
Quote:
Originally Posted by GlobalpokerCSTravi
Hi there. We're sorry to hear that you experienced technical difficulties in our site. Rest assured that we have forwarded your concern to our Development Team for checking and they are relentlessly finding the cause of it. Your patience and understanding in this matter is highly appreciated. Thank you.


No problem Travis! I appreciate the response here as well as your response via email (very quick).
03-19-2017 , 10:15 AM
I experienced the same last night. Remembered this post so stopped at 2x rebuys. It was taken from my account within a few minutes. Emailed support last night and with a couple other issues I experienced, no response as of yet this morning.
03-22-2017 , 04:22 PM
Quote:
Originally Posted by BCT
No problem Travis! I appreciate the response here as well as your response via email (very quick).
It's a pleasure to to assist you BCT!

      
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