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Deposit issue

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02-12-2018 , 04:28 AM

TonyFord23

newbie

Join Date: Feb 2018 Posts: 31

First time having an issue depositing on global. Have deposited several times 5k plus and currently getting an error message saying we cannot complete your purchase at this time. I called paypal to see if it was on there end and see if they could override it and they said my account was in good standing it was just this merchant for some reason its not allowing it to go through. I am also paying from my paypal balance as well. Really enjoy this site just wanted to see if anyone has ran into the same peoblem and have any suggestions? Thanks.

02-12-2018 , 09:19 AM

splayaa

old hand

Join Date: May 2017 Posts: 1,546

I will send a PM on your behalf to Joey as well, although I don't know what good it will do, he hasn't been on in quite a while. Make sure you open a ticket with support as well, if you haven't done that already.

02-12-2018 , 10:26 AM

TonyFord23

newbie

Join Date: Feb 2018 Posts: 31

I emailed them yesterday just awaiting reply. I appreciate it man thanks.

02-12-2018 , 02:26 PM

TonyFord23

newbie

Join Date: Feb 2018 Posts: 31

Still no word from support and paypal has no idea how to help.

02-12-2018 , 02:36 PM

splayaa

old hand

Join Date: May 2017 Posts: 1,546

Quote:

Originally Posted by TonyFord23

Still no word from support and paypal has no idea how to help.

I wish there was more I could do, but I am not sure where to tell you to go next. Keep hitting support up. My guess is PayPal likely won't be able to help too much, it seems like it is on Global's side to me.

02-12-2018 , 03:23 PM

TonyFord23

newbie

Join Date: Feb 2018 Posts: 31

I will thanks and will keep thread updated.

02-13-2018 , 10:53 AM

TonyFord23

newbie

Join Date: Feb 2018 Posts: 31

Finally went through will let know if anymore issues

02-13-2018 , 03:05 PM

splayaa

old hand

Join Date: May 2017 Posts: 1,546

Quote:

Originally Posted by TonyFord23

Finally went through will let know if anymore issues

Glad to hear it, GL at the tables.

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