Quote:
Originally Posted by ninefingers
what does it take to get a response from customer support. i sent my id verification stuff awhile ago so i could cash out . no response at all . and no customer service phone number or even a 24/ hr chat . this is unacceptable .
Not sure that no customer service phone number or 24/hr chat is unacceptable. Many internet based companies don't offer this.
But I will agree, the general vibe I am getting is support is taking longer than it used to. Hopefully it picks back up soon. They just got done with the grizzly series, but I don't see why that would bog them down that much