Quote:
Originally Posted by COOOLC
I have been trying to cash out for about 6 weeks I have sent numerous copies of everything requested then it's something else they wanted an explanation why my address was different from the one I signed up with two years ago,what nobody moves address on my DL is my current address state law in California so I explained they said great we except you account has been locked to your bank then they want to verify my I'd through there site ok it never say anything in terms of whatever as you can tell I'm pissed anyway I go on take photo of the front then the back of DL then a selfie then while verification is in process I'm automatically redirected to the poker lobby I go back to find out verification process incomplete not once but twice and it will not let you back on to do it again until support emails you four hours of wasted time today not to mention time I already wasted on these crooks if there is a global poker rep you need to get me my money asap this is just the beginning
Your complaint is valid. I notice whenever someone posts something on this "HELPFUL" forum, they are immediately discredited and discouraged.
I have noticed some unusual patterns lately on global and would also suggest everyone stop playing there. There are signs that the site is no longer being maintained properly.
I hope you get your money. Its a huge pain once they stop assisting, and there is no legal recourse. Ignore all the hateful comments on here