So to start off I have deposited and cashed out numerous times and have NEVER had a problem whatsoever. I have no problems with PayPal as I also sell on eBay and have done hundreds of transactions. Last night I played the 3$ rebuy and came in 5th and decided to cash out the $80 that I had won. Normally in hours I would get approved, however today for the first time ever it said denied... No reason why just denied.

I am hoping this is just a glitch buy seeing some other post I hope this isn't something bigger.

Might have to play through deposit. For example, if you deposited $20, might have to play in $20 worth of tourneys since that deposit.

Never had that problem before, but I went through the deposit with buy ins...

Did it give you your 80$ back?

Yes it did, but having money that for some reason you can not cash out is worthless considering I deposited with no problems... I have a 100% history with this site with a lot of cash outs and never had a problem.

Did they email you a question to answer (if ur in canada) for sweepstakes law that you have to answer correct to withdraw?

Try emailing support either way , they will give you an answer much faster than any users here or the global rep who has to check + moderate every thread in this sub forum

nope, I did email them and they did not answer. Like I said I've cashed out 20+ times and this is the very first time it was ever "denied" but they haven't sent me a reason as to why. I have tried to cash out again so we will see.

Got an email, apparently they have Implamented play through which is fine however there is no idication of how much wagering is left which would have been great and also I literally had used all but .70 cent of the buy in.

New cash out is still pending from yesterday afternoon so we will see.

Cash out approved an hour ago, so takeaways are, they never really informed a new rule of play through the deposit which is fine with me, also they really need to add something to tell you how much wagering is left etc...

+1

So, I'm confused a bit here. What do you mean? Did you have to play your entire cash-in to cash out?

Yes. This is correct. This is standard across most sites.

Also to those saying we should announce this. This is nothing new and is clearly stated in the sites terms, just as it is on all other sites.

In fact, you will note in the terms that the turnover requirement is actually 20 times but we generally speaking never enforce this and always cash out after 1x.

So if I put $50 on there, i'd have to win $50 to cash out? Is that correct?

I'm not sure what this means either

You'd need to WAGER $50 in order to cash out. So if you won $50 headsup (put $50 in the pot to win $50) then yes.

If you won $50 in a 5 way pot (everyone only wagered $10) then no; as you have only wagered $10.

Pretty cut and dry imho.

Your TOS states that players have to pay 20x their deposit in order to cash out? So like if someone deposited $10,000 dollars your TOS states that they'd have to pay $200,000 in rake before they could cash out? But your standard practice is for people to only pay 1x their deposit in rake before they cash out, but your TOS states it's 20x so maybe just maybe if a person had deposited a very large sum and were to try to cash out a very large sum of money they might be hit with the ole TOS stating they have to pay 20x in rake to cash out?

This is never a problem/occurance with someone who deposits 10k. These problems are always involving bustos depositing $1-100 and trying to cash out 3 hours after they deposit and win "big".

I think they should try to make things clearer to recs, but the standard practice is to make the deposit process super easy and carefree.

To clarify the comment was in relation to a turnover requirement not a rake requirement.

Once again this is consistent with the rest of the industry.

Thanks

Sorry, my mistake, buy ins, not rake.

So if someone deposited $10,000, your terms of service states that they would have to buy in to 20x that amount collectively either through tourney or cash games before they could cash out? They would have to buy in and play $200,000 dollars worth of tourneys and or cash games before being able to cash out?

Your terms of service states this, but you generally only require 1x, meaning they'd have to play $10,000 worth of games before cashing out, correct? But this is just a courtesy and since your terms of service states 20x, you could selectively require some players to play 20x their deposit?

Is this correct? Is this industry standard?

You guys are thinking into this too hard. Quit asking questions, just play and the requirements will be met quicker than you think. Now get back to the tables.

Deposit $X. Wager $X. Cash out.

It is really not hard at all to clear. Not something to get hung up on. This has been the standard for as long as I can remember with most sites.


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There're aren't many circumstances that I can think of that I wouldn't at least wager 1 x my deposit on a poker site. All sites have some sort of restrictions on deposited money. If not they could go broke with the potential fees the site would have to pay for transactions due to mass amount of players depositing $20 cashing out $50 then depositing anther $20 hours apart.

I don't think 20 x the deposit is standard though. At least not for a poker site. For an online casino site 20 x sounds like it may be the standard. Which is likely why Global Poker doesn't enforce the practice. It's still a little worrying that GP could potentially lock up someones funds using the 20 x wager as reasoning. IMO T & C should be updated to reflect a smaller wagering requirement.

Given the authorities concerns about money laundering on poker sites, this seems to be a reasonable requirement.

20x turnover/rollover/playthrough for a deposit isn't consistent at all with the rest of the poker industry, 1x is.