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***Prize Redemption/Account Verification thread*** ***Prize Redemption/Account Verification thread***

06-20-2018 , 09:13 PM
After checking my e-mail I was able to get the transaction approved. At least some can deposit anyway but I hope they still have most recs on PayPal.
06-20-2018 , 09:48 PM
Initial cash out request, ID docs sent: 6/12
Email address confirmation requested/sent: 6/13
Email address confirmation approved: 6/15
Bank docs requested: 6/15
Alternate withdrawal option requested, denied: 6/15
Request to hide all non-relevant bank doc info ignored: 6/15
Request to hide all non-relevant bank doc info ignored: 6/16
Request to hide all non-relevant bank doc info ignored: 6/17
*crickets* 6/18-6/19
Request to hide all non-relevant bank doc info vaguely and inconclusively answered: 6/20
Bank docs sent with all balance, transaction and other details hidden: 6/20
Bank docs accepted, cash promised in bank account in 3-5 business days: 6/20
06-20-2018 , 10:04 PM
Quote:
Originally Posted by waterb
Username water
As I have checked, your cash out has already been approved.
06-20-2018 , 10:09 PM
Quote:
Originally Posted by billyho1515
Kimbr - you asked for my info and I PMed it to you. I have not gotten a response, yet. Nearing four days on no response from customer support at all.
Hello there. Please check your inbox. I already replied to your pm. Thank you.
06-20-2018 , 10:42 PM
Quote:
Originally Posted by GlobalPokerCSKimbr
Hello there. Please check your inbox. I already replied to your pm. Thank you.
I sent you a pm about a 6/12 cash out that is still not approved. Any help?
Thanks
Username B_Hicks
06-20-2018 , 10:45 PM
Quote:
Originally Posted by GlobalPokerCSKimbr
As I have checked, your cash out has already been approved.

Hi I'm aware it has been approved. It now states manually resolved. Approved the 13th of June and I have not received any money
06-20-2018 , 11:15 PM
Quote:
Originally Posted by nuggetz87
6/19 7:54pm: cashout request received.

6/20 10:13am: email from global saying cashout was processed to paypal and I should received an email from paypal in 24-48 hrs.

will update when I get it.
6/20 10:34pm money in paypal
06-20-2018 , 11:57 PM
Quote:
Originally Posted by nuggetz87
6/20 10:34pm money in paypal
GFY
06-20-2018 , 11:57 PM
Also, how much to buy your account? lol
06-21-2018 , 01:14 AM
Sent you a pm Kimbr. Waiting for approval since 6/14.

Thanks
06-21-2018 , 01:18 AM
Quote:
Originally Posted by iburydoscocaroaches
I like how you say only UK like its a small country. Thats cute. Global is ruined. Americans don't want to play UK or russian players. To much cheating going on from those countries. What is even worse is we wont even know what country a player is from cause its not listed on global. Imo they should of left it all americans. No wonder the last few months been going down hill and I been noticing bots/ collusion on the tables that i quit cash games. Makes sense now they had the UK players come on the site.

I hope i can still use paypal. I would hate to use world pay and have money go direct to my bank account. they are playing with fire doing this stuff. I thought this is how black friday happened when poker sites started taking and sending money directly from banks and using credit cards.
Just to clarify, only customers from US & Canada (excluding residents of the province of Quebec) who are at least eighteen (18) years old can cash out.

For more information, please feel free to check our Sweeps Rules via https://globalpoker.com/page/sweeps-rules.
06-21-2018 , 02:26 AM
My cash out status is manually resolved. What does it mean?
06-21-2018 , 03:17 AM
Quote:
Originally Posted by zf96733n
My cash out status is manually resolved. What does it mean?
I had this and was super confused as well. I think it has to do with someone on two+two looking into and handling it, but also possibly support. once it got changed to manually resolved though I got the money later that day. It doesn't for sure mean it's coming quick, but it means someone did something to help it out basically, but they could have just possibly approved it now for you manually instead of put it out to send to you soon. but you should get the money from there.
06-21-2018 , 03:18 AM
Quote:
Originally Posted by waterb
Hi I'm aware it has been approved. It now states manually resolved. Approved the 13th of June and I have not received any money
Quote:
Originally Posted by SteamBoats
Sent you a pm Kimbr. Waiting for approval since 6/14.

Thanks
Inboxed you guys. Thanks!
06-21-2018 , 04:46 AM
Requested:6/19
Approved:6/19
Received:6/21

Cashouts seem to be really quick again.
06-21-2018 , 05:14 AM
OK,

I now have 2 cashouts with issues. One cashout from June 11th (that i have been discussing ITT recently) and another from June 17th both showing "paid" in my cashier history. But i haven't received either. Not in my PP and not in my Bank.

Last edited by waterb; 06-21-2018 at 05:24 AM.
06-21-2018 , 05:32 AM
Quote:
Originally Posted by waterb
OK,

I now have 2 cashouts with issues. One cashout from June 11th (that i have been discussing ITT recently) and another from June 17th both showing "paid" in my cashier history. But i haven't received either. Not in my PP and not in my Bank.
Everyone one else has thus far so we can only assume that it's your bank most likely.
Also is it possible the information you provided might have been off?

Me Myself:

Worldpay first cashout-
Cashout Requested on: 6/20 at 6:50pm EST
Cashout Approved on: 6/20 at 10:10pm EST

Really fast approval time they said 5 business days but I can only assume that is just in case there are delays as it seems most people are receiving theirs within two business days. I will update you guys once it posts to my bank account.

Last edited by -Hybr1d-; 06-21-2018 at 05:41 AM.
06-21-2018 , 05:50 AM
Quote:
Originally Posted by Future Pro
Update:

I received this email at 6:38am today:

"Congratulations!!

We are happy to inform you that your account is now linked with the bank details you provided.

Please be informed that we just approved your cash out request and it will be processed within 3-5 days."

Finally some progress. Started this process on 6/9. I'll update when/if I receive the funds.
I received my cash out via WP this morning, the deposit is pending in my bank account. Hopefully the process is much smoother and faster next time.
06-21-2018 , 05:58 AM
Hey can you check the status of my bank details.
06-21-2018 , 07:36 AM
9:44ET on 6/17 - Cashout Request

10:25 ET on 6/17 - ID/Bank Info confirmed received + email that I would be approved (or not) "in the next couple of hours"


6/18 PM - Followed up on ticket, no answer

6/19 PM - Followed up on ticket, no answer

6/19 AM - Kimbr asked for me to send her info via PM. I did.

6/20 PM - Follow up on ticket, no answer

9:56PM ET on 6/20 - Response from Kimbr via PM saying she will "have someone check this for (me)."

11ish PM ET on 6/20 - My ticket says there was activity "8 minutes ago".... but I don't know what. It's still open, there was no response, my bank info still not approved (or denied).

This morning, everything still the same as it was then and the same as four days ago - nothing.
06-21-2018 , 08:28 AM
Quote:
Originally Posted by GlobalPokerCSKimbr
Just to clarify, only customers from US & Canada (excluding residents of the province of Quebec) who are at least eighteen (18) years old can cash out.

For more information, please feel free to check our Sweeps Rules via https://globalpoker.com/page/sweeps-rules.
So you allow them UK resident to get free $weepsCash from mailing in envelopes but not cash out?

Smooth
06-21-2018 , 08:52 AM
When I first started playing on Global Poker everything went smoothly. I got verified, later I tried to cash out and it asked me to verify again. I complained and they fixed everything within a few hours. My cash out game pretty quickly as well less than 24 hours. Recently they got rid of Paypal. Since than all of my settings got deleted. Monthly limits were erased. I tried to cash out and I am no longer verified. I have emailed about the issues and no one has gotten back to me. It is a shame quick cash outs with tons of games. I guess the company changed hands or something. I obviously won’t be playing on a site that doesn’t allow cashouts anymore.
06-21-2018 , 09:31 AM
Worldpay Withdrawal #1

Requested WP withdrawal 6/15
Submitted Docs 6/15
Bank details accepted 6/19
E-mail sent to support inquiring about the status of cashout 6/19
Cashout approved 6/20

Worldpay Withdrawal #2

Requested 6/20
Cashout approved 6/21

Worldpay Withdrawl #3

Requested 6/21
06-21-2018 , 09:38 AM
Quote:
Originally Posted by The Apex
Worldpay Withdrawal #1

Requested WP withdrawal 6/15
Submitted Docs 6/15
Bank details accepted 6/19
E-mail sent to support inquiring about the status of cashout 6/19
Cashout approved 6/20

Worldpay Withdrawal #2

Requested 6/20
Cashout approved 6/21

Worldpay Withdrawl #3

Requested 6/21
Out of curiosity is your first cashout marked as approved or paid yet?
06-21-2018 , 09:46 AM
Haven’t been paid and nothing is marked as paid either. When I go to history they just say approved or pending approval.

      
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