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Old Yesterday, 08:27 PM   #1651
KatoKrazy
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Join Date: Jan 2009
Posts: 3,360
Re: ***Cash out/account verification thread***

Quote:
Originally Posted by pokerno0b View Post
Thanks global. Im looking into see if a mod will allow me to pm.

Can you explain why I would need to play the 300 I bought before I am able to cash out my 4k even though I requested the 4k prior to buying in. For 300 again?
To discourage stupid things like cashing out 4k then soon after rebuying 300, causing fees and making everything more expensive for everyone?
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Old Yesterday, 08:46 PM   #1652
pokerno0b
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Join Date: May 2018
Posts: 9
Re: ***Cash out/account verification thread***

Solid response.

But no where does it state that I have to do that. First time this ever appeared to me.

If I known about that rule I would waited for my cash to arrive via PayPal before playing again.
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Old Today, 10:23 AM   #1653
crookedraven
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Join Date: Nov 2007
Posts: 11
Re: ***Cash out/account verification thread***

Verified. 1st cashout request.

Request on 5/25 ~3pm somehow got cancelled

Request on 5/25 at ~10pm being processed. Will update.

Sent from my SM-G935V using Tapatalk
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Old Today, 10:36 AM   #1654
BoozedUpGambler
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Join Date: Jan 2018
Posts: 47
Re: ***Cash out/account verification thread***

Quote:
Originally Posted by pokerno0b View Post
Solid response.

But no where does it state that I have to do that. First time this ever appeared to me.

If I known about that rule I would waited for my cash to arrive via PayPal before playing again.
Almost every poker site ever has required play through.
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Old Today, 10:37 AM   #1655
randollar
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Join Date: Jun 2010
Posts: 3
Re: ***Cash out/account verification thread***

5th Cashout- 5/25 at 11:52 a.m. still pending approval. Cashouts 1-4 took less than 5 hrs to be approved. Will update process.
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Old Today, 06:38 PM   #1656
pokerno0b
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Join Date: May 2018
Posts: 9
Re: ***Cash out/account verification thread***

I ended up getting approved for the withdrawal but here’s their response.

Prior to your purchase of $300.00, your total stake is $2120 out of your $2200 total purchase on May 24, 2018, that's why your cashout was denied. You will need at least 100% playthrough before you can cashout.

However, your cash out request of $4000 has already been approved.

In addition, regarding the link on playthrough requirement, that feature is not yet available on our site.

We hope this clarifies your concern. Should you have any other concerns, please contact Customer Service by submitting a request to our Help Center, https://globalpoker.zendesk.com/hc/en-us/requests/new and we'll be glad to assist you anytime.

Kind Regards,
Behati

Last edited by pokerno0b; Today at 06:39 PM. Reason: Spelling
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Old Today, 07:17 PM   #1657
GlobalPoker_Joey
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Join Date: Jul 2017
Posts: 249
Re: ***Cash out/account verification thread***

Hi pokerno0b,

As mentioned by other posters, turnover requirements are consistent with every other online poker site.

This is also clearly stated in the Terms of Use section of the site which you agree to when setting up an account.

Glad it was resolved for you and best of luck at the tables!
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