A number of people have had it take some time to get verified. I'm not aware of anyone not eventually getting verified who provided the correct documents.

After the initial verification process, cashouts are typically fast and easy.

Authorization process completed, Money in PayPal by 03/09 5:30

Did another withdraw request 03/12 @ 5:00 pm.

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I'm having alot of problems getting verified. I rent a room at the place I stay in and cannot get mail where I live because I'm not on the lease or utility's. I use a PO box for my mail. I sent in copy of id that got approved. A document from my employer with my address ,email , phone number ect. My online bank transaction history ,dated and included maybe 8 deposits to global by the way and direct deposit from my employer all in my history. Been trying to send please please help me emails for days with automated can't help you responses. Now I'm here. Can anyone please help me

I usually keep a balance of about $100 in my account. Last night was one of those crazy nights where no matter what I did I lose. I lose everything eventually and rebuy immediately for $100. I play two $6 maggie tournaments crush them both first place. Balance now at $152 or something. I request a cash out of just $50 like I normally do when my balance reaches this amount. I receive an e-mail today stating that my cash out was denied because I had not played through 100% of my recent deposit. I read the terms and conditions and nowhere on there could I find anything about such a rule. Just a warning to you folks you can't hit and run on global even if you play 40 hours a week every week for the past 6 months.

Stop being a noob.


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Does Global even have deposit bonuses? What does play through even mean in this case?

Full time job. Makin $50 at a time huh?

Actually just sent them a front shot of my W-2 lol. Has my address on it. I just wish they cared enough to just put my fears and headaches to rest and show me they are care about my $ even 5 percent as much as I do. If any of the mods from global see this please help me. As you can see from my W-2 and document from employer I work a crappy job and deposited a weeks pay in the past month. Please don't make me regret it. All I want is access to my hard earned money. Is that too much to ask. My name is woooo on global to anyone that cares enough to help someone who spent 25 percent of their monthly salary with you

I'm having a heck of a time getting verified I hope they just don't deny you to keep you're money. I'm really starting to wonder. The customer service has been a nightmare so far in my experience

Check the cash out thread. Hundreds if not thousands in that thread alone haven’t had issues with cashouts myself included. Pm the rep here for help


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Play throughs requirements are common to prevent money laundering. There are other threads about this.

100$ takes no time to play through at all.

Money in PayPal 3/13 2:30am

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I agree there aren't deposit bonuses, but that is not the only reason to have play through requirements. As someone pointed out money laundering is one, but I think the biggest one is the PayPal fees they cover when we withdraw funds.

What if I bought $1k in Gold Coins in the morning, and then cashed it plus everything I was up out that night. Then did the same the next day. That way I could minimize the amount I have on Global. How could they possibly break even if I am two tabling at 50NL?

So they have the play through requirements to keep that from happening. This makes sense to me.

Now where I think OP has it completely right (despite his thread title that will likely be changed) is Global no where mentions these terms in their FAQ or card room rules. There really should be a bullet point about this.

And here is the problem. They’re a “sweepstakes” site yet requiring a play through...sounds like Global is seeming the best of both worlds.

I’m not buying the PayPal fee crap bc they required this whenever they didn’t cover the fees. Also, you can send funds directly without fee to family and friends. Most likely this is what they’re doing.

From what I know this is not an option. It's a pretty obvious policy to prevent stolen accounts from cashing out fraudulently and prevents money laundering between different accounts.

Your PayPal must be in your name and accessible for deposits and withdrawals. If you don't have access to your PayPal, then you can't play.


Edit: also, past 3 withdrawals (amounts ranging from 300-1100) have been completed within 24 hours. The last one was completed in roughly 140 minutes.

No way do they have a personal account set up, it's 100% a business account. Which is going to pay some fees.

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I called PayPal and did some research about my transaction with globalpoker.

It indeed is a business account.

There is fees associated with deposits and also with a cashout in which Global Poker has to pay.

Global Poker or any other site for that matter can't have users depositing $100 and then a few hours later wanting to cashout $50 of it regardless of if they won a little or not.

A time limit on deposited money / requesting a cashout or a play through requirement is to stop the hoards of players from constantly depositing and withdrawing thus costing the sites thousands in fees.

This is standard practice that most online poker sites and gambling sites in general use.


If rules like the above were not in place there would potentially and likely be tons of players who would deposit $50 and then cashout $100 the same day to later deposit another $50 an hour or two later once they get the urge to play again. The fees associated with accepting and processing a bunch of these small deposit's and withdraws off sets any profits or at least takes away from any profits earned from rake.

So I look at it like this ... we either accept the more then reasonable rules of time restrictions or play through asked of us or have these fees passed on to ( us ) the user.

A business account can still send using friends and family. It takes 30 seconds to get a business account on PayPal. I’ve used a business account for like 7+ years.

Agreed, but a business doing the volume Global is doing will not be able to run everything through friends and family. Paypal will catch on to that for sure. Paypal can't allow that amount of funds just to go through fee free. They would need to shut the doors were this the case, they have to make money from somewhere.

Where we do agree though is I think Global treads very carefully on the "real money" or "not real money" line. But because they have the mail in $weeps Cash, and other promos where you get $weeps for no exchange of USD, they seem to be to be on the "not real money" side of the fence. I think the mail in $weeps Cash actually has a much higher player through rate, 20x in fact.

"Sweepstakes/Prize Promotion Cash must be played a minimum of 20 times in any combination of Sweepstakes/Prize Promotion Cash games to be eligible to receive a prize. "

https://globalpoker.com/page/sweeps-rules

And much like they make this clear in their rules, they also need to make the play through requirements for $weeps Cash rewarded for purchasing Gold Coins very clear as well.

Given the dubious legal status of online poker in the U.S., plus the various sites that have skipped town with everybody's money, how could anybody with a grain of sense put 25% of their monthly income on any poker site, let alone a relatively new site?

Having said that, you shouldn't have any problems getting your money if you provide the documentation that they ask for.

I have a day job any poker earnings I take home I consider gravy, fact is I'm a winning player at the end of the day.

The point is I wouldn't of deposited $100 instead I would have deposited $50, its much faster to play through 50 dollars worth of $6 Maggies and then guess what if I go broke? I just buy another 50! I was leaving the site with $100 so I was only trying to take the white meat so to speak. Even though it wasn't because I was down before making the deposit.

I should also mention there's no mention of a maximum number of withdraws per some time period. If you want to have absurd rules fine go for it, just at least list them on the site so I can know what I'm getting involved in. At this point I've probably "played through" half of the deposit, and I'm up more money so I guess I'll keep pressing these $6 ****** tournaments and cashing with a high success until these people will give me my money.

I think you're being a little dramatic personally.

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It raises a good point though, if this is truly built on a sweepstakes model, then how is it legal to require you to play through your deposit, like a normal poker site? Clearly, the reason is 100% for rake generating purposes. Name another "sweepstakes" that requires you to keep spending money before you can withdraw your funds?