Quote:
Originally Posted by TheINTL
Update:
Got refunded my funds on global and was ask to resubmit my bank details again which I did.
Made a new cash out
Req: 8/4
Approved: 8/7
Still waiting on funds to be in my Bank account.
Still nothing, but a bunch of back and forth emails with support.
Last email I got was this
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Thank you for your email.
We would like to confirm that your cash out request amounting to $500.00 has been approved and was sent to your nominated bank account. We expect that you received it by now however, should the funds still does not appear, kindly send us a copy of your bank statement for this month showing your transaction history and we will check it for you.
We will keep this ticket on pending status to give you ample time to submit your bank statement if you still did not receive the money.
We look forward to your response and resolving this matter for you as quickly as possible.
Best regards,
Isabel
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Anyone else have to do this??
I've been trying to cash out for two months. Joey/Kimbr what's the issue? The details I resent was all correct and I talked to my bank they are not holding any funds on their side.
Please help.