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Old 07-10-2018, 04:33 PM   #2626
Zenzor
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Re: ***Cash out/account verification thread***

Quote:
Originally Posted by Zenzor View Post
Requested 7/9. Pending approval
Will update
Approved 7/10
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Old 07-10-2018, 07:53 PM   #2627
ExtendedStep
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Re: ***Cash out/account verification thread***

Requested cash out Jul. 6, sent in ID Verification. Have not received response yet, as of Jul. 10.

Cancelled previous request and sent more ID Verification documents, in case originals where not sufficient. Jul. 10

Will update.

Cashed out 2 times before with no hassles. This is the first time with the new banking system.
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Old 07-10-2018, 07:55 PM   #2628
Digimon
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Re: ***Cash out/account verification thread***

Didn’t realize that when u deposit $750 that you only receive gold coins rather than the sweeps $.. I contacted support two days ago received email today that they would be fixing the issue and crediting my account with the $750, but have yet to do so.. I was wondering if u could help me out globalpoker_joey.. For some reasons I can’t send you a direct message
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Old 07-11-2018, 12:20 AM   #2629
RalphWaldoEmerson
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Re: ***Cash out/account verification thread***

account verification completed <24 hours after submitting docs
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Old 07-11-2018, 02:01 AM   #2630
The Apex
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Re: ***Cash out/account verification thread***

Req 7/8
App 7/9
Rec 7/11

Req 7/9
App 7/11
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Old 07-11-2018, 05:34 AM   #2631
GlobalPokerCSKimbr
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Posts: 559
Re: ***Cash out/account verification thread***

Quote:
Originally Posted by n3kt View Post
Have requested a cashout on July 3rd and submitted documents to verify my account again. Haven't heard anything back.

Username: n3kt
I will look into this and get back to you. Apologies for the delay.
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Old 07-11-2018, 05:42 AM   #2632
GlobalPokerCSKimbr
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Re: ***Cash out/account verification thread***

Quote:
Originally Posted by batjoker View Post
Quote:
Originally Posted by batjoker View Post
I have a cashout that says its been paid on June 21st, i e-mailed them it said it would paid on June 27, after I gave all of my bank details. Nothing in my bank account, same deal, they forwarded it to payment services, any help?
Can you provide your Global Poker username so that I can check the status of your latest request. Thanks.

VABORIS, thank you
I can't send you a PM but just to confirm, can you check with your bank if the routing number you provided is for ACH and not for wire transfer.

Please create a support ticket via https://goo.gl/hqQEwv if you need to have this changed. Let me know as soon as you do. Hopefully, you have found this helpful.
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Old 07-11-2018, 05:47 AM   #2633
GlobalPokerCSKimbr
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Re: ***Cash out/account verification thread***

Quote:
Originally Posted by Digimon View Post
Didnít realize that when u deposit $750 that you only receive gold coins rather than the sweeps $.. I contacted support two days ago received email today that they would be fixing the issue and crediting my account with the $750, but have yet to do so.. I was wondering if u could help me out globalpoker_joey.. For some reasons I canít send you a direct message
May I know your Global Poker username or the Zendesk ticket id so I can further assist you? Thanks.
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Old 07-11-2018, 06:15 AM   #2634
batjoker
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Re: ***Cash out/account verification thread***

Quote:
Originally Posted by GlobalPokerCSKimbr View Post
I can't send you a PM but just to confirm, can you check with your bank if the routing number you provided is for ACH and not for wire transfer.

Please create a support ticket via https://goo.gl/hqQEwv if you need to have this changed. Let me know as soon as you do. Hopefully, you have found this helpful.

Yes, it was the wrong routing number, I submitted a request and included the right ACH number, is there anything else I should do?

Thanks
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Old 07-11-2018, 07:18 AM   #2635
marauder22
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Re: ***Cash out/account verification thread***

Requested a cash out on June 28th, approved June 29th and I'm still waiting on the funds to hit.

Screen name: Tuff_Fish
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Old 07-11-2018, 09:57 AM   #2636
zimmer879
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Re: ***Cash out/account verification thread***

GlobalPokerCSKimbr,

I've had the same problem in that I initially gave the wire router # instead of ACH. Since then Zendesk has been no help. I pm'ed you on 7/7 with my info. Please fix this.
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Old 07-11-2018, 10:11 AM   #2637
glutenfree
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Re: ***Cash out/account verification thread***

Quote:
Originally Posted by glutenfree View Post
1st WP Request 7/5 AM
Submitted docs 7/5 AM
Verified and withdraw approved 7/5 PM
Money received in bank ????
Received 7/11.
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Old 07-11-2018, 11:03 AM   #2638
aumni
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Posts: 490
Re: Are you able to Cashout?

Quote:
Originally Posted by aumni View Post
Hi everyone,

I have just submitted my first non PayPal withdraw. I'm wondering if others have been able to get money off Global since PayPal option ceased. What was your experience? Were you able to withdraw and if so how long did your withdraw take?

I'm pretty skeptical and worried that money may just be stuck. Will update this thread as my withdraw gets processed too.


Received about 10 days after initial request.
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Old 07-11-2018, 11:30 AM   #2639
Jmas8310
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Posts: 358
Re: ***Cash out/account verification thread***

I just got an email from support saying my payouts have been processed and to speak with my bank.

I have nothing in my account. I believe they are still sending the money to the wrong wire number and not the ACH. I dont think any of my information has been corrected and money retrieved to be sent correctly.

This is highly frustrating , Im nearing one month for my one payout here and 10 days on the other...
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Old 07-11-2018, 11:50 AM   #2640
SodaPop41
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Join Date: Jun 2018
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Re: ***Cash out/account verification thread***

Finally received my money!!! Can confirm the issue was a mismatched GP and bank name.
Req and approved 7/6
In bank 7/11
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Old 07-11-2018, 12:42 PM   #2641
TheINTL
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Join Date: Jul 2018
Posts: 6
Re: ***Cash out/account verification thread***

Quote:
Originally Posted by TheINTL View Post
Both transaction are showing up as paid on my account but I still haven't received either of my cashouts in my Bank account yet.

Please check into this.

Thanks
Still nothing, got a PM saying the funds will be in early this week. I had no issues with Paypal but this is taking longer than 2 weeks. Please fix this Joey/kimber
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Old 07-11-2018, 05:44 PM   #2642
Kodak66
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Join Date: Jun 2018
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Re: ***Cash out/account verification thread***

Hello I have had a cashout since June 14th and another one a week ago that haven't been paid. I gave them the Wire routing number instead of the ACH at first but have since gave them the right one can you please check if they updated the routing number to the ACH one. They just keep telling me to wait 5 business days and nothing is being done.
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Old 07-11-2018, 07:16 PM   #2643
Jmas8310
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Posts: 358
Re: ***Cash out/account verification thread***

kodak66 , Im in the same boat as you. Ive sent multiple emails with my correct ACH number. I have 7700 in limbo , I dont know why my situation hasn't been escalated . ive played a lot of hands and paid a lot of rake on this site...

They keep telling me to contact my bank but I dont even think they have sent the money to the correct ACH number.

Its been almost a month , anyone have any advice on my recourse ?

I refuse to play a single more until I get paid , this is beyond ridiculous at this point. Im very understanding but its been almost a month now and I keep getting the same generic emails from support.
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Old 07-11-2018, 08:35 PM   #2644
Future Pro
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Re: ***Cash out/account verification thread***

Quote:
Originally Posted by Future Pro View Post
Request approved at 4:19am today.
Money received in my bank account this morning.
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Old 07-11-2018, 10:49 PM   #2645
GlobalPoker_Joey
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Join Date: Jul 2017
Posts: 376
Re: ***Cash out/account verification thread***

Quote:
Originally Posted by Jmas8310 View Post
I just got an email from support saying my payouts have been processed and to speak with my bank.

I have nothing in my account. I believe they are still sending the money to the wrong wire number and not the ACH. I dont think any of my information has been corrected and money retrieved to be sent correctly.

This is highly frustrating , Im nearing one month for my one payout here and 10 days on the other...
Hey mate,

Sorry about the delay. Just sent you a PM
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Old 07-11-2018, 10:49 PM   #2646
GlobalPoker_Joey
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Posts: 376
Re: ***Cash out/account verification thread***

Quote:
Originally Posted by TheINTL View Post
Still nothing, got a PM saying the funds will be in early this week. I had no issues with Paypal but this is taking longer than 2 weeks. Please fix this Joey/kimber
Hello,

Just sent you a PM - we will look into this for you
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Old 07-12-2018, 02:01 AM   #2647
The Apex
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Re: ***Cash out/account verification thread***

Req 7/9
App 7/11
Rec 7/12

Pretty impressed with worldpay so far. Outside of the initial cashout taking longer with having to verify info again its been lightning fast for me.

Last edited by The Apex; 07-12-2018 at 02:07 AM.
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Old 07-12-2018, 02:43 AM   #2648
The_Chief
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Join Date: May 2013
Posts: 15
Re: ***Cash out/account verification thread***

Kimbr and Joey I’ve private messaged you both.

I’ve had an approved cashout for over 1 week now that is still yet to be paid with no explanation. Please look into it and follow up by private message. Zen Desk has been 0 help for me.
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Old 07-12-2018, 06:38 AM   #2649
marauder22
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Posts: 9
Re: ***Cash out/account verification thread***

Quote:
Originally Posted by marauder22 View Post
Requested a cash out on June 28th, approved June 29th and I'm still waiting on the funds to hit.

Screen name: Tuff_Fish
Can I get a response from anyone from Global poker?

It says it was paid on June 29th. It's been two weeks and nothings in my bank still.
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Old 07-12-2018, 10:51 AM   #2650
OnMyGrizzy
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Re: ***Cash out/account verification thread***

Cashout Req: 7/10 11:12a
Documents Sent: 7/10 11:27a
Approval: ????
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