My history says "Paid" for a Nov 14th cashout but never received. I was expecting it to hit my bank Monday morning as that is normal but it only changed to "Processing". Now Tuesday and it says "Paid" but has not been received. Kimbr can you help please?

How do I take this up with my bank? I called them 10 times and every time they say the deposit didnt go through because of missing notification details. They will 3way call with anyone to confirm this happened. Gp/worldpay wont talk on the phone with my bank. Why doesnt gp/worldpay talk ik n the phone to my bank? Even without me? Why not? Something shady is going on. Please taking to my bank and figure out what happened? I've tried and nothing is being resolved.

Who sent proof to me from gp? Did not happen, no one sent me proof of anything. They just said that payments dept said it was successful. Not true.

Do you have a Zendesk ticket?

[ ] yes

[ ] no

Can you visit your bank in person?

[ ] yes

[ ] no


These are your remedies available. This thread has nothing more to offer. Sorry.

Zendesk ticket, yes. Bank in person, no, out of state. What ru talking about? Sorry for what?

I am sorry you have not got your money, but the Global Rep has already replied and there is nothing more that this thread can do to help.

If global poker really wants to help they could give me the benefit of the doubt and send my cashouts of 51.56 and 900 to my other bank that has worked in the past while they figure out what happened with my current bank. The 951.56 represents about 98% of my current net worth as a single dad. I have 13$ right now. I'm supposed to have 900 + 51.56 + 13. Does anyone else want to get ripped off for ~98% of your net worth and have no way to fix it!? Sounds fun right? By a company that you want to share success with?

If gp helps and I end up getting paid double somehow, which doesnt seem likely at all, I'll send any extra back or whatever. If not, then figure out what happened and fix it. Talk to my bank? Why not? If you wont talk to my bank (with or without me), then theres not much else to know, someone is doing something wrong and unethical at global poker or worldpay.

The global reps reply is incorrect, I did not get sent proof from gp of my cashout not being rejected.

I just got an email reply from Lyn at gp saying that their payments dept. Said it was successfully paid to my bank. But my bank rejected the deposit, it's not a reversal even, there was an error with the deposit so it wasn't accepted.

The global reps reply is incorrect, I didnt get sent proof of anything. I need my money badly.

i feel bad for your kid that he has a father with under 1,000 dollar net worth and is relying on a quasi-legal poker room cashout to support him

your time would be better served by not posting on this thread every day and instead using that time to find gainful employment

I feel bad for my kid too. but i must be doing pretty good as a parent because my kid handles our extreme poverty well. My kid might graduate high school early and is doing a lot better than i was at that age. Without poker I wouldn't have been able to afford the custody attorney, my kid could've gone into foster care. You see, mr considerate, poker has helped us financially over the years, i can expect to win overall and have. I don't like to talk about being a winning poker player because it creates pressure to win and might sound like bragging but, sometimes, it seems necessary to talk about to defend myself or to explain to someone why i play. sometimes, like this where someone like you says something like you said without asking me about it personally or anything. I am taking college classes and getting As, i might be able to work a normal job some day. with these classes added, I'm already doing more than it seems like i can. I'm legitimately disabled receiving social security. we've just recently been kicked off of ssi because i applied for survivors benefits for my dad who recently died. instead of our income increasing by 186 per month, it got decreased by 310 per month. we also had an expensive car repair recently that i had to ruin my credit to be able to fix. i had been working on my credit for years. and now this happened too with not getting this cashout. gp cashouts had been extremely timely and reliable before this. do you want more details? pm me if you want, you clearly care. **** off.

and no, im not going to go do a mass shooting or anything. i am wondering if im being set up for one or something. i can see how a person could snap when everything goes wrong and theyre being robbed and pushed from all angles on top of that. but ive been through worse stress than this. the reason i post this is because it probably looks pretty similar to stories about how people have acted before doing something like that. this has come when ive been trying harder than ever to turn things around for my kid and i. i try to help other people too. ive been doing better on a personal level than i ever have.

If this has happened with gp with other customers too that's horrible for them. Hopefully any issues get solved. Part of why this has been so bad is that I've seen other customers in this forum with similar issues but it looks like their issues got solved. So why not mine? Why do I no longer get assurance that I'll get my cashout?

Sorry, but you don't speak for "the thread". I for one am quite happy that he is publicizing this ordeal and following up that it still hasn't been satisfactorily handled. It is very relevant information for this thread.

Appr 11/20 after sending in renewed ID

dude said that global should just send his deposit to his other bank that has worked in the past rather than his current bank

ask yourself this....if you had a successful cashout to one of your bank accounts from a quasi-legal poker room...why wouldnt you stick with that bank for future cashouts if its still in operation? you would re-submit documentation to a new bank?....for a cashout you need to survive you wouldnt take the same route of action that has worked successfully for you in the past?

then he says just ship it to that old one.....and if he gets paid twice he will send it back 'or whatever'

dude also thinks he's being set up for a mass shooting

you are quite happy with the ramblings of this obviously unhinged person?

The reason for switching bank accounts was because my original card to the original account wasn't being accepted for my depositing onto global poker one day out of the blue after i had successfully used it to deposit to gp numerous times prior. so when this happened i had to switch to a new account/bank. i decided to use a new account/bank (prepaid) for only poker. i havent yet used this new account to deposit onto gp but, i did verify for use for future deposits. So i did have my two cashouts from gp sent to this new account and they rejected the deposits because of errors within the deposit notes. while all this has been going on, at the same time, my original card/account started working again for deposits on gp. that is how i put $5gc onto gp while waiting for the first (big) cashout to get resent or w/e to the newly verified account. i dont have much confidence right now in gp/worldpay or this newly more recently verified account. so im asking gp whenever this get figured out and corrected to send my money to the first account, which is now again successfully used to deposit on gp. when the first account stopped working for depositing onto gp, i corresponded with gp via email to alert them of the developments and try to help. i mentioned to them via email that they might have a case against card companies who deny their transactions, because gp is a legal and legitimate business operating in the USA so card companies might not be correct or acting appropriately in denying gp transactions. i want gp to succeed! i like the site, it might have a chance to hold USA online poker together until there is more clarity/success/progress in the legislative situation in this country. over the last 8 years ive been trying to do what i can to contribute to saving online poker in the USA. If i don't get my cashouts, that would be extremely discouraging and i would feel much more like a lot of other discouraged players who see that we can't do too much lately for online poker.

wondering if im being set up for some kind of crime or something is not fun. hopefully you dont experience suspicions like that. you have no idea what it is like to be me, i have no idea what it is like to be you. there are probably differences in our experiences and perceptions, possibly huge differences. for instance, this cashout represents ~98% of my net worth. ive realzied that ive been through worse stress than this on a regular basis for years. 98% of your net worth is tied up because of an error and no one will assure you that youll get paid the moeny youre due: how do you feel?!! if you want to learn more of the situation you can read the posts itt from the last month or so. ive talked way more than i want to because im desperate to get paid the money i won recently. i dont cheat, i hate cheating. i dont scam, i dont want to scam or be scammed. hoping for fair, reasonably raked online games in the USA with better player rewards/benefits.

11/17 - $2,600 cashout approved
11/21 - money in bank acct

Global has always had stellar payment processing times for me and i've done about 20 cashouts. only one time were they kind of slow with approving a cashout, but the rep here on the forum looked into it for me and it was approved right after. I'm gonna keep shilling for Global hard, Global rocks!

Can you please pm me your username so I can check this for you? Thanks.

Hi, Michael. The same email was sent to you last Monday and this Global rep requested the CS team to resend it to you earlier today so you can download and print the attachments and show it to your bank.

Solved. Money paid 11/21/18

I didnt get the proof email last monday. i also didnt get the proof resent email from 8:40am AWST? November 21st. the only way i had to find out about that email was....i dont want to say why/how i found out because the people who are responsible for this are probably reading the thread. ill pm.

i copied this proof image, could you please resend it again?

thanks

how do we know that the funds arent just late in getting back to gp?

Something just doesn't add up.

how do i show this proof (that i never got) to my bank? my bank will only talk on conference call to confirm the deposit(s) were rejected and it is out of state, a prepaid debit card bank that only has phone and snail mail as contact options.

I need this proof email please. I didn't receive this emailing either monday or yesterday. how does gp know that worldpay never received the funds back? or that the funds coming back arent just taking long?

i need proof that worldpay never received the funds back.

im also missing my cashout of 51.56 now too. this one is a little different because the 51.56 was pending as a deposit on my bank account transactions/balance when i called the number on the back of my card, but then just dropped off and it also never showed on my current transactions or anything when i logged in to check the account online.

Why do these sites still try to deal with Banks or some goofy intermediary that will deal with banks for them. Just teach your customers how to use bitcoin and use the one method that avoids banks, and governments and is the perfect currency for online poker. 10 days is inexcusable in 2018. Bitcoin would be quick, easy and anonymous

Because that has been tried, and mostly failed. Crypto is just too complicated for your average random poker player to use when he/she just sees an advert on Facebook and decides to have some fun playing poker.

This is called a barrier to entry, and businesses try to avoid these barriers.