Yeah, I got one, now waiting for the other one.. Going to be business day 5 tomorrow.. Not looking good again.

Updated list:

1) Kanadian
2) melancholyman
3) SB1234
4) LAST_ONE_LEFT [had one cashout go through but not another?]
5) n3kt (still missing $50)
6) elusivekc (still missing $50)
7) always4bet (2nd request)

Just got my second cashout of $500. Took about 5 days.

Business day #5, nothing in the bank.. Here we go again..

PAID!

Finally.

8/15 2 x WD to my bank.

Thank you Kimber for keeping at it. Hopefully the next ones wont take this long.

Still nothing, but a bunch of back and forth emails with support.

Last email I got was this

___

Thank you for your email.

We would like to confirm that your cash out request amounting to $500.00 has been approved and was sent to your nominated bank account. We expect that you received it by now however, should the funds still does not appear, kindly send us a copy of your bank statement for this month showing your transaction history and we will check it for you.

We will keep this ticket on pending status to give you ample time to submit your bank statement if you still did not receive the money.

We look forward to your response and resolving this matter for you as quickly as possible.
Best regards,
Isabel

____

Anyone else have to do this??

I've been trying to cash out for two months. Joey/Kimbr what's the issue? The details I resent was all correct and I talked to my bank they are not holding any funds on their side.

Please help.

Did you e-mail them?


Did you e-mail them? When did you make your request, and when was it approved?


Still nothing for me :/

Hello Kimber

thank you for help
Need your help again.
My first cash out try of world pay has back to my global account, and was informed, because the account number is incorrect, and I type in the bank information,
Name, address, routing number,account number , with the 2nd cash out try on Aug 2nd, it was send back again.

the email was actually this:
_________________________________________________
We are contacting you on behalf of Global Poker Customer Service.

Thank you for providing your bank details. Upon checking, the first routing number you sent us is different with the routing number you just gave us.
__________________________________________________ ___

I received the confirmation from Email weeks ago, and my routing number already updated.

was so confused, would you help me , find my all the information is correct?
I will send you my rounting number and account number through private message , thanks.

First cashout in the post-paypal era:

Uploaded bank statement 8/6
Requested cashout 8/6 - status "Pending Approval"
Received email 8/7 stating "your account is now linked with the details you have provided".
Cashout status "Approved" 8/11
Cashout status "Paid" 8/13
Money received in bank account 8/15

7 business days (9 calendar) is very long.

glad to see that you received your cash outs

Glad to see most of the people who were waiting for the cash outs got their $.
Hopefully I get my cash outs within the next couple days.
Don't want to wait another week.
Way over 1 month now and from the US so it should be quicker.
@GlobalPokerkimber is it possible to just send me a check or fast wire so i don't have to wait any longer? Also, let me know if there is anything i can do to speed this up

Requested: August 14th
Received: August 16th

You're welcome. I appreciate the update.

UPDATED LIST OF CANADIAN CUSTOMERS:
1) Kanadian
2) SB1234
3) LAST_ONE_LEFT [had one cashout go through but not another?]
4) n3kt (still missing $50)
5) elusivekc (still missing $50)
6) always4bet (2nd request)

Please inbox me if you don't receive it by Monday. Thanks.

super fast withdraw, 2 days after request
thanks

So I recieved this email on the 13th of August after I sent in all my documents:
"Thank you for choosing Global Poker.

We are happy to inform you that your documents have been accepted and your account is now linked with the bank details you provided.

Moving forward, all cash outs will be sent to your bank account.

Your cooperation is greatly appreciated."

I then asked to cash out 50$ from my account. I waited a few days then asked about the status of my cash out. I then recieved this email:

"After checking your account, I was able to verify that we have received your cash out request of $50.00. As cash outs will now be sent directly to your bank account, it is important that we ensure correct ownership of the account we are sending funds to. This is important for your security and also in relation to Anti-Money Laundering (AML) and Counter-Terrorism Funding (CTF) obligations.

In light of this, we are asking for your kind cooperation in filling out our Bank Details Form through the following link and attaching your bank statement."

I've already done this. How many times do I have to submit my documents? Kimbr can you help me please?

Honestly, i followed up with them everyday It was well over 3.5 weeks beforegot mine.

I was getting so pissed at one point and couldnt do anything but wait.

correct. They told me to contact them back on the 20th If i do not receive the rest

casinocasino

The customer service or the big boys?

I don't wanna harass the big boys if it won't accomplish anything, but I've literally been getting copy/pasted responses from customer service and it's actually tilting me now.

Kimbr/Joey at least attempting to help us, if not only just trying to dampen our outrage, but it seems like nobody else is or something.

We still don't even know the reason for the delays, correct? "teething issues"

Requested Aug 9th
Received Aug 15th.

Requested/Approved= August 14th

In bank account= August 16th

My 5th cashout post Paypal switch. All have gone through smoothly and within 5 business days.

One thing I really like about the cashout system here is that the money is taken out once it's pending. Other sites I've played at (Ignition, Intertops), leave the money in your account when it's pending and don't take it out till it's approved. Always felt suspicious to me, because I felt like they were doing that so that you'd lose the money within the time it took to approve.

Anyways, keep up the great work! This site rocks! Easy competition and easy cashouts.

What is your Global Poker username or Zendesk id so that I can check this for you? Thank you.

My username on global poker is Grimnevil88

Thanks Kimbr!!

So my dad just did his first withdrawal on here since they switched from paypal. He requested the cashout but didnt get a confirmation email or anything. What steps will he have to go through now to get his money? He verified his account before and got paypal cashouts will he have to go thru more verifications or what?