Thanks dewd, if I don't see some money in my account or hear of Canadians ITT having success by next week I will be escalating this matter.

My current situation. I submitted a cash out request on 6/24 and was verified on 6/27. I have been in contact with Kimbr via PM since 7/6. Zero progress has been made. I am still waiting for a response to my 7/15 message to Kimbr.

I made my first deposit in May, and could not be more disappointed with this process.

I was disappointed like two weeks ago, now I'm just on perma tilt.

Does anyone know what constitutes for one spin according to the sweepstakes law on global? Anyone from Florida or New York can only win a maximum of 5k per "one spin". I have reached out to global for verification as to what qualifies for one spin. I gave some examples such as if first place for a tournament was more than 5k what would happen. They responded that you would only get paid the maximum of 5k. I then asked what about the ring games. What if I win 3k at one table and 2k at another and 3k at another. What happens then? Can I only cash out 5K at a time? They still haven't clearly answered this question. "what is considered 1 sweep spin". I would really like some clarity from global on this matter. I mean say I cash out 5k. Does that mean I'm maxed out and can't play on the site anymore? Its frustrating because the only way to contact them is through email and they take 1-3 days to respond and if the answer isn't sufficient you have to type another email and wait again. Can the global rep please help answer these concerns in length and detail. Thanks

Please check the latest email we sent you just now. Thanks.

I can confirm that your details have been updated and your request has already been escalated for reprocessing. Thank you.

As the one who escalated your cases, I can only imagine how frustrating this must be for you guys. I assure you though that I am doing everything I can and I am here to follow up on this on a daily basis until you get your requests.

Req 7/14
App 7/17
Rec 7/18

Req 7/18

The last time I got a reply on Zendesk was 11 days ago.. Sent PMS to both of you (kimbr and joey) and haven't heard from you in a couple of days also.

Req 7/18
App 7/18

Req 7/15
App 7/15
Rec 7/18

Rec: 7/17

@GlobalPokerCSKimbr can you please reply to my question I posed in this thread. It’s right above your first reply. Reply #2755. I have been waiting or global to respond my ticket number was #2511708. Thanks

Done and replied to. Thank you.

First Global Worldpay Cashout Request
Req 7/16
Approved 7/16
Recieved 7/18

Saw so many horror stories so I figured Id post a positive one. Pleased so far. Wasn't expecting this after reading some of the responses in this thread.

I'm pretty sure the one spin equates to one hand. The way around the $5K maximum is you're playing for fugazy chips. There is no value, they are worthless off the site, etc...even Global's T&C has something to that effect.

Several aspects are needed to be a sweepstakes such as, no purchase necessary, random winner, etc.... Their FB holds the contests and you win $weepsCash which you can cash out or try your luck at a game of skill, for no cost to enter. So when you play a hand of real poker, you are paying nothing and winning nothing of value. The value only exists when you say you'd like a withdrawal and they convert your $weepsCash to USD at a 1-1 basis.

how do you get to cashout through world pay, instead of a bank?

FWIW, I have several people that all opened NetSpend accounts and got their ACH with no issues. If it is done this way, you don't have to deliver your real bank account information and put it at risk. NetSpend is one of the prepaid reloadable debit cards, BOFI Bank. That used to be Bank of Internet. Once it hits, you can withdraw cash at the ATM instantly and with no other action on your part.

Thanks for the insight. As far as the 5k rule. Basically I can only cash out 5k at a time ?? In there global sweepcash rules section 4 it says the Florida/New York rule about sweeps cash. I want to know how this effects me cashing out ?

No, you can cash out for more at one time. I know of someone that cashed out in the high 5 figures that lives in Florida.

After 11 days of silence, I have now been asked to provide my swift code.. The exact same code that has been in the thread for over 25 days now. I have somehow provided it again without losing my complete ****. Will update if I get paid.

Same lmao

Just sent screenshots of my banks USD wire swift/bic codes and the form that they supply people.

I mean it's only so frustrating because we actually enjoy playing on the site. I don't know why this is such a mess, I'd be so livid if I had been waiting as long as you. I don't know how you've restrained yourself from making reddit threads, social media posts, etc. if you've almost been waiting a month.

I didn't even have to wait that long for a crypto withdrawal from a shady exchange. For some reason I feel a lot more secure with Global though, despite the issues. Probably because of a long history of fast depo/withdrawals through paypal.

Kimbr Joey check your PM and get back to me

Well I got a response after sending in my Swift code this morning to the zendesk. Response I got was "please ask your bank for the swift code. This is usually a combination of letters and number."

I verified with my bank + my financial advisor that the Swift code that I sent this morning was indeed the correct one. It was. Financial advisor said that they may need the physical address of the bank as well. He also didn't understand why it could not just go into my regular CDN $ account and was perplexed why I would even have to open a USD $ account. When I explained the reasoning (the "unable to process any cash out transactions to a Canadian bank account due to Foreign Exchange rates") he was even more perplexed. His only real response was "but that it not a real thing." lol.

GlobalPokerCSKimbr can you please once again look in this? So you don't have to go digging again the zendesk id # is 2507933.

Thanks in advance.

Well they responded this time in record time (under 1hr) saying my cash out is on the way and that my account is now linked to bank details. Will update when I get my $. Hope the rest of you get your issues resolved today as well. Take care.