Recieved July 5. Thanks!

My 2nd worldpay cashout says it's been paid, but it's not in my bank account yet.

@GlobalPokerCSKimbr I'm having the same issue where my history tab says my $6,093 cashout was "paid" but there's no money in my bank account.

I sent you a PM. username bIackpeople

Kim and Joe I still havent heard back from you guys. This is s joke. I see you are responding to other people and you still havent resolved my cashout that said it was paid 6/11. Along with my following cashout that shows paid 6/21!!!!! Do you guys not know where my money is or what the hell is going on????

Did you provide your global username to them?

Yup told them both

Hi everyone,

I have just submitted my first non PayPal withdraw. I'm wondering if others have been able to get money off Global since PayPal option ceased. What was your experience? Were you able to withdraw and if so how long did your withdraw take?

I'm pretty skeptical and worried that money may just be stuck. Will update this thread as my withdraw gets processed too.

Requested-6/29
Approved-7/3
Received-7/5

What documents exactly do I need to upload? Does it have to be a physical copy of a bank statement? If so does anyone know a way to get a physical statement from cap one?

Sent from my SM-G950U using Tapatalk

Hey Joey/Kimbr. Can you please look into my cashout request? It was approved on June 21st and marked as paid a couple days later but I still have not received anything in my bank account. Thanks!

SN: Michael Jordan

Just sent you a PM

requested: sunday 6pm
approved: sunday 11pm
marked as paid: tuesday 11pm
received in bank account: thursday 1pm (wed was a holiday)

For proper documentation, can you please create a request via:

https://globalpoker.zendesk.com/hc/e...orm_id=1001988

Please let me know as soon as you do. Thanks!

We do process requests via Netspend. Thanks.

There was an issue with this because of the routing numbers. I'm already following up on this as we speak. Thanks!

I appreciate the updates, guys. Thanks!

Replied to your pm. Please check. Thanks.

This is embarrassing for us and I understand how frustrating this must be for you. Rest assured that I'm doing everything I can to get to the bottom of this.

Request approved at 4:19am today.

Money in bank account 7/6.

money was in my account this morning.

6/28 cashout approved
7/6 money in bank

I received the money today

4,000 6/22 says paid (WAS NOT .)


3,700 7/2 says paid (WAS NOT)


I believe I gave my incoming wire routing number to support instead of ACH. Does this make a difference ? I have contacted them and told them that it needs to be changed but they haven't acknowledged this and told me to keep waiting patiently...…...

I'm not sure if this post will be relevant, but it's something that i wanted to bring up just in case people were having issues. When i was living abroad after Black Friday, i would often wire money from my bank account abroad to my U.S. account. However, the bank account that i had in the U.S. used an intermediary bank for incoming international wire xfers. So what i had to do was fill out a form at the foreign bank which listed both the intermediary bank and it's swift code, in addition to the beneficiary bank account. So if anybody has a bank account which doesn't process their own wire transfers then maybe part of the issue your cashouts are being routed to the intermediary bank without further instructions on where that bank is supposed to send the payment.

GlobalPokerCSKimbr or GlobalPokerCSJoey can you help me with my cashout? Whenever I send a ticket to support I get the same generic response: "We are forwarding your case to the payments team. We will contact you if there is any new information." Still waiting for my cashout from June 21st.

SN: Michael Jordan