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***Prize Redemption/Account Verification thread*** ***Prize Redemption/Account Verification thread***

03-13-2018 , 07:25 PM
Quote:
Originally Posted by jtm1208
I think you're being a little dramatic personally.

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Maybe a tad, yes, but after so SO SO SO many successful withdraws, this was not what I was expecting. It just goes to show that this company can be shady at times so back to the grind we go!
03-13-2018 , 07:39 PM
I have not got any help on my issue yet however I keep getting reminders on how old my tickets are via email. I am unable to pm Joey the rep here.I hope he will see this and help me out .I have seen posts where he happens to see and gives people help I sure hope so this is very fustrating
03-14-2018 , 07:52 AM
Quote:
Originally Posted by Woooo
I have not got any help on my issue yet however I keep getting reminders on how old my tickets are via email. I am unable to pm Joey the rep here.I hope he will see this and help me out .I have seen posts where he happens to see and gives people help I sure hope so this is very fustrating
If you haven't yet, hit them up on Facebook as well. I have heard they respond to that as well.
03-15-2018 , 02:59 AM
Do you guys know if a 4 figure cashout seems to take longer or not? So far i have gotten all of mine around the same time regardless of the amount but just curious
03-15-2018 , 07:27 AM
Quote:
Originally Posted by jaytwo96
Maybe a tad, yes, but after so SO SO SO many successful withdraws, this was not what I was expecting. It just goes to show that this company can be shady at times so back to the grind we go!


This is not shady at all...standard requirement by all sites to prevent players like you generating this many fees for them. Literally will take you less than an hour to play through. Aren’t you the guy who said he plays 40 hours a week?


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03-15-2018 , 07:31 AM
Quote:
Originally Posted by -Hybr1d-
Do you guys know if a 4 figure cashout seems to take longer or not? So far i have gotten all of mine around the same time regardless of the amount but just curious


Same time frame. People have withdrawn way more than that at a time and no one has complained of delays from what I’ve seen


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03-15-2018 , 11:11 AM
Second try at cashing out (didn't hit play through requirement)

Requested: Mar 15 10AM CST
Approved: ???
Received: ???

Who is the Global rep on the forum now? It's been some time since I cashed out and I kind of need this expedited. I definitely hit the play through requirement now, because I only had 90 cents in my account when I won 3rd in a MTT.
03-15-2018 , 02:26 PM
Quote:
Originally Posted by indigophone
Second try at cashing out (didn't hit play through requirement)

Requested: Mar 15 10AM CST
Approved: ???
Received: ???

Who is the Global rep on the forum now? It's been some time since I cashed out and I kind of need this expedited. I definitely hit the play through requirement now, because I only had 90 cents in my account when I won 3rd in a MTT.
Cash out was approved about 10 minutes ago. I will update this thread when the money is in my account.
03-15-2018 , 09:50 PM
Ok so here's the latest development in the shady Global cashout business.
I received this exact e-mail.


Isobel (Global Poker)

Mar 14, 11:32 AM AWST

Hi Joshua,

Thank you for contacting Global Poker Customer Service.

I can see that the last purchase you have made was for $100 last 2018-03-12 03:39:18. Now to be able to make a cashout you need to have a play through or a total stake of what you have purchased. From the time you made a withdrawal your stake or play through was only $78, you need at least $100 to be able to make a cashout and as of the moment you already have staked more than enough amount for you to cashout again.

Please be advised that Global Poker players are required to accomplish their playthrough requirements before initiating a cash out request. The playthrough is equivalent to 100% of the recent purchase/s and only $weeps Cash hands count towards the wagering requirement. For more details, please visit https://globalpoker.com/page/sweeps-rules.

I hope this clarifies your concern. Should you need further assistance, please do not hesitate to contact us via support@globalpoker.com.

Kind Regards,

Isobel


I go ahead and submit the $50 req and then receive this email.


Ash (Global Poker)

Mar 15, 4:15 AM AWST

Dear Joshua,

We are contacting you on behalf of Global Poker Customer Service Support.

Please be informed that your cash out request of $50.00 was denied because you will need to wager first a total of at least 100% of your recent purchase before you can cash out. Once the play through requirement is met, you can request for another cash out and we will processed it accordingly.

Thank you for your understanding.

Kind regards,
Ash

I guess I'll keep gambling since apparently not all of their staff is convinced I"'ve gambled enough, or are they mad I'm a slight winning player? I don't get it.
03-15-2018 , 10:12 PM
You could have completed the play through requirement in the time it took you to post that.
03-15-2018 , 10:50 PM
just got one outered so looks like the site has turned on me loll
03-16-2018 , 06:52 AM
Quote:
Originally Posted by jaytwo96
just got one outered so looks like the site has turned on me loll

Yes because that has never happened to someone.....ever.


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03-16-2018 , 07:48 AM
1,000 cash out requested March 15

Validation documents sent and validated March 15

Received 1000 via PayPal March 15


I am impressed to say the least. Good job Global.
03-20-2018 , 05:17 PM
Are cash outs taking longer for anyone else? Not complaining but usually my cash outs are approved in less than 24 hours. I have been waiting for one now for about 3 days still pending.
03-21-2018 , 03:30 AM
Quote:
Originally Posted by Fisherprice1
Are cash outs taking longer for anyone else? Not complaining but usually my cash outs are approved in less than 24 hours. I have been waiting for one now for about 3 days still pending.
I just requested another 2,000$ withdrawal. I’ll see how it works out.
03-21-2018 , 04:43 AM
Quote:
Originally Posted by Woooo
I have not got any help on my issue yet however I keep getting reminders on how old my tickets are via email. I am unable to pm Joey the rep here.I hope he will see this and help me out .I have seen posts where he happens to see and gives people help I sure hope so this is very fustrating
Hi Wooo,

Has this been resolved?

If not let me know. I believe you need five posts to be able to PM so you are getting close!
03-21-2018 , 04:46 AM
Quote:
Originally Posted by Fisherprice1
Are cash outs taking longer for anyone else? Not complaining but usually my cash outs are approved in less than 24 hours. I have been waiting for one now for about 3 days still pending.
There is no reason it should be taking longer? Has it been resolved yet?

Let me know if you need me to chase things up for you.

Thanks
03-21-2018 , 10:15 AM
My cash out got approved and was put in my account late last night. Thanks
03-21-2018 , 12:46 PM
Quote:
Originally Posted by jaytwo96
Ok so here's the latest development in the shady Global cashout business.
Sorry you're having trouble cashing out. Hope this gets resolved soon.

Having said that, calling GP "shady" is neither helpful nor warranted. Thousands of players have cashed out with no issues whatsoever, and virtually everyone who has had a cashout problem had it eventually resolved.

At worst all you've demonstrated is possible incompetence on the part of GP. But calling them "shady" implies evil intent on their part, and I don't see evidence for this at this time.

Hope you get your $$$ soon!
03-21-2018 , 08:07 PM
I have to admit, global pokers does one hell of a job. First time cashing out and I had doubts. Anyway...
Requested: 1/21 @ 12:00 AM
Verified: 1/21 @ 12:47 AM
Received: 1/21 @ 5:41 PM
03-22-2018 , 11:15 AM
Another solid cashout.

Requested 03/21 2:30am

Approved 03/21 2:57pm

Received 03/21 5:15pm
03-23-2018 , 01:27 PM
Does anyone know exactly what the time and playthrough requirements are? I read 100%. I also read in the fine print 20x. Which one is it? And does 20x means you need to have put in $2,000 into the middle if you deposited $100?

Thanks.
03-23-2018 , 09:47 PM
Cash outs have been slow for me the last few times. Also having an issue with support getting back to me concerning a time sensitive issue
03-23-2018 , 09:52 PM
Quote:
Originally Posted by roynaldo
Does anyone know exactly what the time and playthrough requirements are? I read 100%. I also read in the fine print 20x. Which one is it? And does 20x means you need to have put in $2,000 into the middle if you deposited $100?

Thanks.
100% if you have deposited money (I don't remember if there's a minimum limit as the first deposit I made onto the site was for over 100)


If you are playing with the 2 free sweeps cash they give the minimum play through is 20x I believe.
03-26-2018 , 11:32 AM
$100 withdrawal
Requested: 3/25 4:26 am EST
Approved: 3/25 8:25 pm EST
Received: 3/26 2:31 am EST

      
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