***Prize Redemption/Account Verification thread*** - Page 37 - Global Poker -- Two Plus Two Poker Forums

Two Plus Two Forums Online Poker Sites & Marketplaces Online Poker Sites Global Poker

***Prize Redemption/Account Verification thread***

...

Page 37 of 244

First

17 27 32 33 34 35 36 37 38 39 40 41 42 47 57 87 137 237

Last

Page 37 of 244

First

17 27 32 33 34 35 36 37 38 39 40 41 42 47 57 87 137 237

Last

09-12-2017 , 09:41 PM

#901

billyho1515

enthusiast

Join Date: Sep 2017 Posts: 68

First payout requested 9/11 at 11ishPM ET, immediately asked for account verification.

Emailed in verification at 8AM ET on 9/12. Approval email at 10AM

Money in my Paypal by 6PM ET on 9/12

09-16-2017 , 09:21 AM

#902

Jason G

newbie

Join Date: Apr 2011 Posts: 19

Will there be a problem with my Paypal and GlobalPoker emails being different? I've already created a GP account and don't see where I can change my email. I doubt there's an issue, but just want to make sure. Thanks.

09-16-2017 , 12:47 PM

#903

splayaa

old hand

Join Date: May 2017 Posts: 1,546

Quote:

Originally Posted by Jason G

Mine are different and I don't think there was an issue, or if there was, there wasn't a difficult solution. It has been a while since I did the verification process so its a bit fuzzy for me.

09-17-2017 , 03:07 AM

#904

AllCowsEatGrass

banned

Join Date: Mar 2017 Posts: 1,839

I created an account on Global Poker a few days ago, turned my $2 dollars into about $20 in the cash games and just a few hours ago I won a $5 + .50 freeze out, for a $102 dollar score. I immediately went to process a cash out of $100 to my paypal, and then sent in my verification photos.

About thirty minutes ago my verification was approved, and the cashout was processed to paypal and the money was in my account. Pretty great process, and the low stakes MTT tourneys are super soft!

09-17-2017 , 08:38 PM

#905

GlobalPokerCSadmin

Global Poker Rep

Join Date: Jan 2017 Posts: 381

Quote:

Originally Posted by AllCowsEatGrass

Happy to hear this. Thanks!

In more important news, how did you get a pink username?

Never seen that before!

09-18-2017 , 05:59 AM

#906

AllCowsEatGrass

banned

Join Date: Mar 2017 Posts: 1,839

I asked

09-18-2017 , 09:16 AM

#907

nccanes

newbie

Join Date: Feb 2016 Posts: 34

I got my account verified and was paid in less than 24 hours.

09-18-2017 , 08:54 PM

#908

MichiganGrinder

newbie

Join Date: Aug 2017 Posts: 46

Requested another payout 6am this morning, was in paypal at 5pm same day. Great Job Global

09-21-2017 , 04:55 AM

#909

ryushix

stranger

Join Date: Mar 2012 Posts: 2

Account was Verified within 2 hours, now waiting for the Cashout to hit paypal.

So far, very happy with the customer service. I'll update on how many hours til deposit.

09-21-2017 , 05:34 PM

#910

spw

centurion

Join Date: Jun 2017 Posts: 154

Cashout requested last night and was approved but still not in my paypal yet.

09-21-2017 , 06:27 PM

#911

Trac70

stranger

Join Date: Sep 2017 Posts: 1

Is it standard procedure for cash out to take a few weeks just curious my 30 year old daughter who is a avid verified player told me about chumba casino so i tried it but seem to be having a hard time cashing out she does live with me at same address is that a problem and is there any way to go about this

09-21-2017 , 06:38 PM

#912

splayaa

old hand

Join Date: May 2017 Posts: 1,546

Quote:

Originally Posted by Trac70

I will tell you what is not standard procedure is to post your question in multiple threads in order to get an answer.

The global reps will see it and get back to you. Also have you tried to email support?

09-21-2017 , 07:02 PM

#913

GlobalPokerCSadmin

Global Poker Rep

Join Date: Jan 2017 Posts: 381

Quote:

Originally Posted by spw

Cashout requested last night and was approved but still not in my paypal yet.

I guess when players are concerned as a cash out hasn't hit their PayPal account in less than 24 hours it means that we have a pretty fast cash out system!

Please try to wait 48 hours before getting too concerned, if you haven't seen anything by then PM me your username and registered email address and I will look into it for you.

09-21-2017 , 07:10 PM

#914

GlobalPokerCSadmin

Global Poker Rep

Join Date: Jan 2017 Posts: 381

Quote:

Originally Posted by Trac70

Hi Trac70,

Have you verified your account? If not please send a copy of your ID and your utility bill to support@globalpoker.com

If you are having difficulties please either email support and ask for help or send me a PM.

Have a great day.

P.S I just noticed that you said chumba casino in your post. If that is the case then please contact support@chumbacasino.com

09-22-2017 , 11:57 AM

#915

vetra66

stranger

Join Date: Sep 2017 Posts: 3

I'm having trouble cashing out. I was going to recommend this site to friends, but seeing how things are going now I do not recommend this site.

A customer support rep name Arci was helping me with updating my profile and cashing out. I sent in 3 forms of verification. Things were going well and then my cash out request got canceled. They stop replying back to my emails. Now my money is still in Global Poker's site.

Quote:

Your request (#1212452) has been updated. Reply to this email or click the link below:
https://globalpoker.zendesk.com/hc/requests/1212452

Hello Jimmy,

Thank you for your understanding. Here's what we can do, if you can provide a proof of address with matching details on your account, that would be great. But if you wish to update the address on your account as per the supporting documents you have previously provided, we can also do that. We just need your confirmation on this matter so we can update your account and push through with your cash out request.

Should you have any other concerns, please contact customer service at support@globalpoker.com and we'll be glad to assist you anytime.
Kind Regards,
Arci

My Reply

Quote:

Hi Arci,

Thanks for providing the clarification. I will definitely create a new account and am happy with Global Poker up to this point. Please update my profile or let me now how I can proceed to cashing out. I'm testing this poker site before I recommend this to my friends. I appreciate and would like to continue with your service if we can get this sorted out. Please let me now what I can do.

09-22-2017 , 12:01 PM

#916

splayaa

old hand

Join Date: May 2017 Posts: 1,546

Quote:

Originally Posted by vetra66

Let's keep the posting the same thing to multiple threads to a minimum.

As I stated in the other post, I am confused as to what you see as going wrong here? To me it looks like things are going along well. Did I miss something?

09-23-2017 , 08:30 PM

#917

Spreek

centurion

Join Date: May 2016 Posts: 144

Verified and cashed out in about 2 hours. Very impressed with GP customer service.

09-25-2017 , 04:53 PM

#918

tx_noodlelRiver

centurion

Join Date: May 2015 Posts: 101

There a delay in C/O approval ? For some reason my email isnt functional so can't tell if request got normal reply over the weekend

09-25-2017 , 11:44 PM

#919

NTellier85

grinder

Join Date: Feb 2017 Posts: 450

ive been waiting 2 days myself, never has taken more than 24hrs before

09-26-2017 , 12:28 AM

#920

NTellier85

grinder

Join Date: Feb 2017 Posts: 450

Quote:

Originally Posted by NTellier85

ive been waiting 2 days myself, never has taken more than 24hrs before

and just approved

09-26-2017 , 03:35 PM

#921

Meandhimout

stranger

Join Date: Sep 2017 Posts: 4

Guys not sure if anyone can shed some light for me...

Made the mistake of signing up and depositing 4 figs on Global without knowing you can only withdraw if you're based in the US/Canada? Wasn't really all that clear from their Facebook ads.

What is the best procedure for me to get the deposit withdrawn back to my Paypal? Has anyone else made this mistake?

09-26-2017 , 05:54 PM

#922

MotownGreek

centurion

Join Date: Dec 2016 Posts: 176

First time I've had to wait more than a day for approval, will update upon approval/funds in paypal.

Requested yesterday, 9/25

09-26-2017 , 06:27 PM

#923

splayaa

old hand

Join Date: May 2017 Posts: 1,546

Quote:

Originally Posted by Meandhimout

I would guess you need to email support and chase that route with them

09-27-2017 , 02:12 AM

#924

NTellier85

grinder

Join Date: Feb 2017 Posts: 450

Cashed out twice today. Both times the approval came literally 2 minutes after making the cashout

09-27-2017 , 02:38 AM

#925

NTellier85

grinder

Join Date: Feb 2017 Posts: 450

Quote:

Originally Posted by NTellier85

Cashed out twice today. Both times the approval came literally 2 minutes after making the cashout

And both cashouts have now hit my PayPal and been instantly transferred to my bank and available for use.

That's a new record. Cashout > Approval > PayPal > Bank all in under an hour.

Keep up the great work Global!

Page 37 of 244

First

17 27 32 33 34 35 36 37 38 39 40 41 42 47 57 87 137 237

Last

...

Page 37 of 244

First

17 27 32 33 34 35 36 37 38 39 40 41 42 47 57 87 137 237

Last