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banned by paypal banned by paypal

03-21-2018 , 04:42 AM
I have recently been banned by Paypal for high risk of charge-backs.

The main reason they gave was the amount of transactions I had with other Paypal accounts (2 friends I have that i frequently send money to or recieve money from on Paypal for various legal reasons).

the second reason was they didnt know whay vgw was and banned me eben though I have never comminted a charge-back nor planned on ever doing anything shady.


global is willing to work with me to open another paypal and link an verify this new account instead, however the paypal has to be in my name.
i have about $550 in my account and it will tke 180 days to get it back if I even do..

my 2 friends account also got banned, their paypal meant alot to them they are onling gamers and have had an account fot years, it is their main funding source.

just understand the risk if paypal is a main funding source of yours and keep the transactions to friends limited..


I Guess the main thing is Paypal didnt know what VGW was..

they took about 3 weeks in making the final decision to shut my account down, i've done everything i cant to get it back.

My global user name is "Uno"

Last edited by Mike Haven; 03-22-2018 at 09:24 PM. Reason: 2 posts merged
03-21-2018 , 07:04 AM
just out of curiosity, if you are willing to answer this, how many times did you make transactions to friends before having your account frozen?
03-21-2018 , 07:46 AM
Quote:
Originally Posted by uno uno
I Guess the main thing is Paypal didnt know what VGW was..
Was this written to you in an email? Could you post the language here, it would be interesting to see. If it was over the phone, not a ton you can do about that. Still it would be interesting to see the language and if it sounds like an ill informed support rep, or something deeper.

Overall though, I agree there is risk in having one funding source which gets back to the point I make ad nauseum. Only keep an amount in Global that if tomorrow it is gone, your life isn't affected. (this not aimed at you uno, but overall to anyone wondering about the situation you find yourself in)
03-21-2018 , 08:47 AM
I’ve had issues with PayPal myself having my account frozen and then questioning nature/source of withdraws.Took several weeks to sort out but I can confirm they’re def not 100% on the up and up like one may be lead to believe.
03-21-2018 , 11:47 AM
Quote:
Originally Posted by uno uno

I Guess the main thing is Paypal didnt know what VGW was..

they took about 3 weeks in making the final decision to shut my account down, i've done everything i cant to get it back.
They told you in clear language that they had no idea what VGW was?

This certainly doesn't line up with what we have heard from the company and others.

Care to elaborate?
03-21-2018 , 12:52 PM
Sure would like to here from Global on how paypal doesn't know who they are.
03-21-2018 , 12:59 PM
Idk why you all seem to think the OP's information is authoritative. Especially when his numerous grammar mistakes reduce his credibility.
03-21-2018 , 01:04 PM
Quote:
Originally Posted by uno uno
I have recently been banned by Paypal for high risk of charge-backs.

The main reason they gave was the amount of transactions I had with other Paypal accounts (2 friends I have that i frequently send money to or recieve money from on Paypal for various legal reasons).

the second reason was they didnt know whay vgw was and banned me eben though I have never comminted a charge-back nor planned on ever doing anything shady.


global is willing to work with me to open another paypal and link an verify this new account instead, however the paypal has to be in my name.
i have about $550 in my account and it will tke 180 days to get it back if I even do..

my 2 friends account also got banned, their paypal meant alot to them they are onling gamers and have had an account fot years, it is their main funding source.

just understand the risk if paypal is a main funding source of yours and keep the transactions to friends limited..


I Guess the main thing is Paypal didnt know what VGW was..

they took about 3 weeks in making the final decision to shut my account down, i've done everything i cant to get it back.
Sounds like you have multiple Paypal and/or Global accounts, charged back on one of them, and they closed all the accounts down. Paypal definitely knows who VGW is. Possibly one of the reps didn't know, since they deal with thousands of companies.
03-21-2018 , 02:18 PM
Lol they do MILLIONS, yes MILLIONS of dollars in transactions with each other and you claim they don't know who VGW is. I won't believe that.
03-21-2018 , 02:44 PM
Quote:
Originally Posted by mdroz247
Lol they do MILLIONS, yes MILLIONS of dollars in transactions with each other and you claim they don't know who VGW is. I won't believe that.
From my account being suspected for over a month (verified business account) due to them questioning the nature of the funds coming from VGW Holdings and what they were for, I can 100% confirm it's not all that it seems.
03-21-2018 , 02:45 PM
Quote:
Originally Posted by mdroz247
Lol they do MILLIONS, yes MILLIONS of dollars in transactions with each other and you claim they don't know who VGW is. I won't believe that.
The specific employee could absolutely not know who/what VGW is
03-21-2018 , 02:49 PM
Quote:
Originally Posted by StaYSMacKed
From my account being suspected for over a month (verified business account) due to them questioning the nature of the funds coming from VGW Holdings and what they were for, I can 100% confirm it's not all that it seems.
would you be so kind as to post some sort of evidence as to this statement? Im not doubting it but it seems unlikely and since you're an older acct and have been posting in here you get where im coming from.
03-21-2018 , 06:02 PM
Quote:
Originally Posted by splayaa
Was this written to you in an email? Could you post the language here, it would be interesting to see. If it was over the phone, not a ton you can do about that. Still it would be interesting to see the language and if it sounds like an ill informed support rep, or something deeper.

Overall though, I agree there is risk in having one funding source which gets back to the point I make ad nauseum. Only keep an amount in Global that if tomorrow it is gone, your life isn't affected. (this not aimed at you uno, but overall to anyone wondering about the situation you find yourself in)
Just some background I am an administrator on a Facebook forum for Global poker players. We have over 600 members. Yesterday one of our members told us he has not been around lately because PayPal seized his account due to fraud. Below is a portion of a post regarding this matter but, as you were Splaya, I too was very surprised when he told me that PayPal did not know what VGW was.. how is that possible?

" I had a business and a personal account. I'd send money back and fourth to and send money to friends often, and I'd only use my balance for poker other then that. They said I had a possible fraud ring set up with VGW, they didn't know what VGW was so banned me."

I was not aware personally that you could move money from PayPal members and potentially have your account seized. I personally have done this a couple times already for various reasons. None of which are violations of the TOC Global poker but personally I will reconsider ever doing it again after seeing this. I cannot imagine that PayPal has many larger business accounts then that of global poker and you would think their employees know who VGW is. This is kind of scary to me but I personally believe the OP is probably giving you all the correct information.
WizOfAz
03-21-2018 , 06:44 PM
Quote:
Originally Posted by WizOfAz
Just some background I am an administrator on a Facebook forum for Global poker players. We have over 600 members. Yesterday one of our members told us he has not been around lately because PayPal seized his account due to fraud. Below is a portion of a post regarding this matter but, as you were Splaya, I too was very surprised when he told me that PayPal did not know what VGW was.. how is that possible?

" I had a business and a personal account. I'd send money back and fourth to and send money to friends often, and I'd only use my balance for poker other then that. They said I had a possible fraud ring set up with VGW, they didn't know what VGW was so banned me."

I was not aware personally that you could move money from PayPal members and potentially have your account seized. I personally have done this a couple times already for various reasons. None of which are violations of the TOC Global poker but personally I will reconsider ever doing it again after seeing this. I cannot imagine that PayPal has many larger business accounts then that of global poker and you would think their employees know who VGW is. This is kind of scary to me but I personally believe the OP is probably giving you all the correct information.
WizOfAz
If this is all true then I'm worried about keeping a balance on global poker. PayPal thinks vgw could possibly be a fraud ring? The reason I find that hard to believe is because why wouldn't they be suspended as well?
03-21-2018 , 06:59 PM
Maybe the employee I spoke with was not aware, but she had no idea. She put me on hold multiple times to speak with other people, and the outcome was me and the accounts I sent money to got banned. I'd have me maybe 10 transactions at most to friends every week. Most weeks I had none, or maybe more like 3 per. But from the day my account was opened, the most transactions to PayPal accounts in one week was 10.

I don't know how I can provide proof as to this was from a phone call. Maybe u can see I haven't been able to put funds on my global in 2 weeks is the best proof I have until I call them after work and have them email me.

But please take caution, I am not lying.

Just limit the amounts of transactions u have from and to other PayPal accounts and you should be good.

I clearly stated I have never made a charge back.

I was just trying to help you guys out and you guys accuse me of lying.

**** it, I won't call and get that email for you, you're right I'm lying.

Please do keep all your funds on global, I think it's deff wise to just avoid everything I said due to a few grammar mistakes.

What would be my motive of lying?

Last edited by Mike Haven; 03-22-2018 at 09:25 PM. Reason: 2 posts merged
03-21-2018 , 08:43 PM
Hey guys,

Firstly I can confirm that PayPal knows who we are. We communicate with them quite frequently, as some have ascertained we are a fairly large account for PayPal.

It is of course possible that some individual staff don't know who we are, I can't speak to that.

uno, I have tried to follow this up for you. The CS team cannot find a record of any account, or correspondence under the username you provided.

Can you please send me a PM with your full name and registered email address and I will look into this for you.

Thanks

Joey
03-21-2018 , 09:56 PM
so do these individual staff at paypal just randomly ban accounts without asking their colleagues if they know who VGA is, or without a notification on their computer that it's a legit verified company? It seems strange to me, like they would be scamming through intentional incompetence.

I know very little about banking/paypal.
03-22-2018 , 04:13 AM
it wont let me pm you, tells me i dont have access to pm you, maybe im not doing it cottectly




QUOTE=GlobalPoker_Joey;53611293]Hey guys,

Firstly I can confirm that PayPal knows who we are. We communicate with them quite frequently, as some have ascertained we are a fairly large account for PayPal.

It is of course possible that some individual staff don't know who we are, I can't speak to that.

uno, I have tried to follow this up for you. The CS team cannot find a record of any account, or correspondence under the username you provided.

Can you please send me a PM with your full name and registered email address and I will look into this for you.

Thanks





Joey[/QUOTE]
03-22-2018 , 06:05 AM
I'm going to just come out & say it. Paypal ****ing sucks. Have had an absurd amount of problems in the past and was also banned for YEARS without legitimate reason to suggest why. The site is horrible and has a monopoly and can treat people however they want. If they believe you are "high risk", insta ban.
03-22-2018 , 03:58 PM
Please keep us updated, OP.
I use my PayPal for business regularly and absolutely cannot have it shut down for random reasons. Would be good to know if there is any risk at all before spending much time grinding on GP.
03-22-2018 , 04:55 PM
Quote:
Originally Posted by nick619
You have to make a certain number of posts before you can start making PM's. Just make comments in random threads until you're around 10 posts or so. That should do the trick.
While there is a post requirement, there is also a time element, which OP would have met very soon, but I've gone ahead and enabled his PMs.

Quote:
Originally Posted by kahntrutahn
I believe there is also a thread where newbs can request PMs be turned on, but I don't have the time to find it right this second.
Not that I'm aware of.

When there's an issue that means someone legitimately needs PMs enabled early, reporting a post in the thread, as kahn did, alerts moderators to the situation.
03-22-2018 , 05:22 PM
I still have not been able to contact PayPal. Very busy with late And I think the call center is closed by the time I get off (9pm PST).

Anyways I think maybe it would be smart to possibly contact them if you use your account frequently, let them know what has been happening, and make sure everything you're doing is okay, and have them email that to you.

Just a little background on my account,
my account was a little over a year old, and had ~$20,000 in transactions thought that time.

Quote:
Originally Posted by Bobo Fett
While there is a post requirement, there is also a time element, which OP would have met very soon, but I've gone ahead and enabled his PMs.


Not that I'm aware of.

When there's an issue that means someone legitimately needs PMs enabled early, reporting a post in the thread, as kahn did, alerts moderators to the situation.


Thank you I will try again now

Last edited by Mike Haven; 03-22-2018 at 09:23 PM. Reason: 2 posts merged
03-23-2018 , 12:51 AM
Quote:
Originally Posted by Last Laugh
I use my PayPal for business regularly and absolutely cannot have it shut down for random reasons. Would be good to know if there is any risk at all before spending much time grinding on GP.
You can stop wondering now. There is risk that your account gets shut down. It has already happened to people using Global that have been reported in this forum and others.

But it's not just Global Poker that is the risk. A number of players over the years doing transfers at PayPal have been shut down for being "high risk". This too has been documented on 2+2 and other forums.

Still, it's not even just that. PayPal itself has tens of thousands of publicly reported cases of shutting own accounts, holding user funds based on spurious accusations, etc. There are literally websites called PayPalSucks, ScrewPayPal, etc which document these things.

If your PayPal account is crucial to your livelihood, my advice is not to use it for online gambling / poker at all.

--
Kahn
03-23-2018 , 01:43 PM
Quote:
Originally Posted by kahntrutahn
You can stop wondering now. There is risk that your account gets shut down. It has already happened to people using Global that have been reported in this forum and others.

But it's not just Global Poker that is the risk. A number of players over the years doing transfers at PayPal have been shut down for being "high risk". This too has been documented on 2+2 and other forums.

Still, it's not even just that. PayPal itself has tens of thousands of publicly reported cases of shutting own accounts, holding user funds based on spurious accusations, etc. There are literally websites called PayPalSucks, ScrewPayPal, etc which document these things.

If your PayPal account is crucial to your livelihood, my advice is not to use it for online gambling / poker at all.

--
Kahn
On that note isn't it kind of ridiculous that global only offers one way to cash out? So if you get your PayPal banned from playing there you can't play anymore.
03-23-2018 , 01:47 PM
Quote:
Originally Posted by Fisherprice1
On that note isn't it kind of ridiculous that global only offers one way to cash out? So if you get your PayPal banned from playing there you can't play anymore.
Yes.

But, so many people have been begging for a site that accepts PayPal post Black Friday that Global has no trouble bringing in players simply because they offer PayPal.

Hell, I would go so far to say that using PayPal is their main competitive advantage.


--
Kahn

      
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