I took a picture of the glitch, when it glitches, this is what it shows when I open a SnG now. This glitch started happening since their last update. Have over 1k sngs played and this never happened before.

https://public.globalpoker.com/poker...s/cards/3h.svg

Ahhh that's what you meant when you said "whole card". I mistakenly corrected you for spelling hole card wrong. My bad.

That is a crazy glitch.

Also sorry I talked s**t to you but you did call me moron first. Were all supposed to be poker buddies.

Hope you get the help you need fast (from global), before more money is lost.

Its all good, just tilted from this crap, i'll just play cash for now instead. And yeah, sorry about calling you moron, that was uncalled for, If I lose money from bad play, thats on me, but if I start losing money, small or large because of their software/glitches, I just lose it lol.

no such thing as a "little glitch". I experienced same situation while in many MTTs and a few SNGs. White screen, logged off and on and still didn't load any of my MTTs.. I had to manually open the tables on each one which took forever. I was deep into the 10k.. I was being raised off my BB for at least 10 minutes before I found my table in all of the tournament windows that pop up.. thats just not fun or fair game

Just downloaded the web browser Opera, I'll let you guys know if it persist.

Glitch is non-existent on Opera, heres something interesting though guys, you guys remember the chrome sound issue awhile back? That happened immediately after they did maintenace on the site, just like this glitch, I think the lobbys not updating happened immediately after they did maintenance also. For whatever reason, whenever they do maintenance on this site, it creates more problems, atleast on Chrome it does, is anyone that's tech savy that would understand why this is?

I dunno man, doesnt glitch for me, must be a user error.

Did you try clearing your cache, browsing history, cookies completely? Fwiw, MTT lobbies have been updating great for me for a couple days...until today.

User error? Dude your a joke, you post the most irrational comments on this forum, how on earth is it a user error? Please explain that to me when I have over 1k SnGs and this never happened before this recent update? Im glad your not dealing with any glitches, but alot of people are, and it's not "user error", how on earth is a SnG loading up taking me to card skins a user error? They messed something up like "they always do" when they make updates on this site, just because it has not happened to you and happens to some others, does not mean its user error for others.

Your also the guy that got theonlyhumans account suspended, did you ever even play with the guy? He times out all the time, you should go apologize to him for that bull****.

Oh wow, when a troll comment works to perfection, lol.

Also, it's you're*

I sent Global an email, here's what I sent in the email.

Screen name is AceKiNG713

Paypal email: ************

DOB: 09/24/96

Email under aceking713 for global is ************

Can you guys just fix these glitches? I don't want to be a dick but jesus come on guys, players have been patient with you guys, the glitch caused me to lose money, I would like a refund but don't expect you guys to do the right thing, so whatever, just fix these issues so people can play in peace.

Here is their response.

Hello Matt,

Thank you for contacting the Global Poker Customer Service Team.

We are unable to provide you with any assistance due to the offensive language used in your message.

Please send us your concern in an appropriate manner and we will attempt to resolve any outstanding issues in a prompt manner.

Have a pleasant day.

Kind regards,

Global Poker Customer Service Team

Good lord you're insufferable. Grow up and try again.

Damn, i thought I was in the clear, the glitch happened to me again, anyone tech savy might have an idea as to why this is happening? I am completely unable to grind or play with this glitch. Thanks.

Here's is some info, the glitch happened right after they did maintenance, I also got my chat removed around the same time, could they have had messed something up when they removed my chat, I have no idea guys, just giving you guys information, BE NICE IF GLOBAL WOULD HELP

LOL I'd love to know what you said to get your chat removed. Let me guess, it was racial or homophobic in nature?

I told them to remove it, also, anyone able to help? I've been emailing global back and forth and they just keep giving me these automated responses, im speaking to a wall on globals side, I just refreshed my entire pc, hopefully this works, i'll report back here soon.

Guys im crushing! Look at how much I just won! Im rich bitche$!

https://public.globalpoker.com/poker...s/cards/3h.svg

Hi Matt,

I don't really understand what you mean by showing the link with the 3h but that is ok, I am the least computer literate person in the world!

I understand that it is something that you want fixed though, as you can appreciate we are all focused on helping customers migrate to the new payment platform at the moment.

If it is ok with you can we put this on hold for a week or so, I will be back at work from leave then if you send me a PM I will look into this for you and have a chat with one of our devs about what the best way to fix it is.

Thanks

Unacceptable. You run a high rake poker site. Your staff shouldn't put glitches on hold to take care of payment issues which you should have long known were coming.

Bump, it has been almost 3 weeks, this is a joke, how patient do I need to be?

Thanks Matt,

I have just followed up with our dev team and asked for an update/if they need any additional information.

Here's a glitch i've been experiencing today. I made a video.
On Mac / Chrome

https://www.youtube.com/watch?v=oCDn...ature=youtu.be

On load, Global is popping up an external table and the above the fold part of the browser goes dim.

Anyone else experiencing this?

Update this stopped happening.