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Another account closed story

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01-08-2019 , 02:29 PM

CJM08

centurion

Join Date: Apr 2008 Posts: 108

Long story short. Girlfriend email's Global to close my account and they do it!!!

Email sent - "Please permanently closed my account"

"Antonie

Hello Christopher,
Thank you for contacting Global Poker Customer Service.

You are a valued customer and your decision to leave us comes as a surprise.

We have permanently deactivated your account as requested; however, we would like to ask if you could give us a brief explanation on why you wish to close your account so we can try to resolve any issues you may have."

What the heck - they don't ask for ANY information regarding account?? Just a simple email and that's it, done, closed????
I guess i'm not as valued as they say.
I really can't believe they would do this without asking for my Name,Address,User ID,Etc.

And yes I explained to them it was a mistake and they don't want to hear it. They just said if I decide to open another account they are not liable for any purchases.

01-08-2019 , 03:42 PM

MCAChiTown

Pooh-Bah

Join Date: Jan 1970 Posts: 3,532

Quote:

Originally Posted by CJM08

Long story short. Ex-Girlfriend email's Global to close my account and they do it!!!

FYP

01-08-2019 , 04:04 PM

mgodd

journeyman

Join Date: Aug 2008 Posts: 287

Unless the email was sent from an unregistered email address, this is 100% standard. You don't understand why they don't give people with potential gambling problems a chance to change their mind?

gg ul

01-08-2019 , 04:13 PM

shawnb4595

journeyman

Join Date: Oct 2017 Posts: 376

Quote:

Originally Posted by CJM08

Long story short. Girlfriend email's Global to close my account and they do it!!!

Any correspondence to Global must be made from the same email that you used to sign up with. Maybe your girlfriend should not have had your email password to log in and send such a message.

01-08-2019 , 04:30 PM

tubal-cain

centurion

Join Date: Feb 2018 Posts: 128

Hopefully my wife don't find out how to do this.

But seriously you should split winnings with her as I do and they usually are OK with the stress pokerz puts on the relationship.

01-08-2019 , 04:36 PM

a dewd

Pooh-Bah

Join Date: May 2016 Posts: 4,594

I'm not sure I'd publicly discuss my girlfriend controls my life.

01-08-2019 , 05:00 PM

MCAChiTown

Pooh-Bah

Join Date: Jan 1970 Posts: 3,532

Quote:

Originally Posted by shawnb4595

Any correspondence to Global must be made from the same email that you used to sign up with. Maybe your girlfriend should not have had your email password to log in and send such a message.

This is a great point. Change all of your passwords immediately and regularly log out of your accounts on your devices. It's your girlfriend, not your wife.

01-09-2019 , 04:43 PM

CJM08

centurion

Join Date: Apr 2008 Posts: 108

Quote:

Originally Posted by MCAChiTown

This is a great point. Change all of your passwords immediately and regularly log out of your accounts on your devices. It's your girlfriend, not your wife.

Your right - I have a bad habit of not logging out all the time.

01-11-2019 , 05:56 PM

WizOfAz

centurion

Join Date: Jun 2010 Posts: 103

LMAO... you obviously weren't paying enough attention to her. She solved that problem!

01-11-2019 , 06:43 PM

#10

SnowAndFire

enthusiast

Join Date: Dec 2018 Posts: 92

It is really surprising how eager they are to close accounts these days. From what someone said in another thread they have lost money since opening and the site is shrinking in size each day it seems.

I hope their decisions to close accounts are good for the future as I really do like the software.

01-12-2019 , 02:31 AM

#11

CatHairIceCream

newbie

Join Date: Dec 2017 Posts: 22

Rekt.

01-13-2019 , 09:49 PM

#12

aumni

grinder

Join Date: Sep 2012 Posts: 523

bruh she got you

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