Quote:
Originally Posted by David Lyons
I’ll nudge the Game Integrity manager again to see if anything is held up, but I want to set your expectations that (a) you won’t get an update from me here and (b) it may take more time.
Thank you very much! How long should I wait to follow up with CS on this? Does this length of time seem normal from your past experience or is it longer than it usually takes? I'm sorry for all the questions but I'm new at this and I guess I don't understand why it would take this long or why they won't at least give me a ball park figure of how long it could take until they will reinstate my acct.
*Do you know if Chumba Support has a "David Lyons" person I could email?
*would I be breaking rules to play on global poker before my chumba acct is reinstated?
*what happens to my envelopes that I mailed in prior to this issue?
*what happens to my SC balance that was on my account?
Thx again for your expertise.
Last edited by Tilsundown; 02-20-2022 at 11:19 AM.