Their support is useless. I was in the same situation. They ended up getting 2 small paypal deposits. Paypal did not ban me but told me I should not do any gambling transactions in the future but now I can not deposit on Global. Still able to log in though. Every time I email them or create a ticket they tell me that my account is perfectly fine and I should be able to deposit. Just waste of time I am perfectly happy playing on Truepoker. I finally figured out how to use bitcoin properly.