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Transaction Feedback & Disputes For 2+2ers to provide feedback (positive AND negative) and settle disputes with regard to transactions (sales, swaps, stakes, etc.) between 2+2 members.

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Old 05-08-2020, 04:00 PM   #4751
dipandglide
journeyman
 
Join Date: Jul 2009
Posts: 376
Re: **NEGATIVE Feedback Thread (for Marketplace and all Subforums)**

Name : Lubomir Dvorak
Email: dvorak.lubos1@gmail.com
Phone : +420774835070

Screen names:
Pokerstars: lubos1980cz
Party Poker: CzechReraise
Skype:lubos19801
Birthdate: 3.4.1980
Profile: P5s : lubos1980cz


Summary:

Lubomir (lobos1980cz on Pokerstars) agreed to a contract to play poker for Three Amigos Staking 6-3-19. In the beginning, everything was fine. As things progressed, he built a deep hole of makeup (money owed to the stake), started playing games that weren't agreed to, and ended up dumping money in cash games while trying to replace the money he cashed out unauthorized (stole our money).

We've been seeking payback and have gotten the run around for months. He isn't to be trusted and is a liar and thief. DO NOT TRUST OR INVEST IN LUBOMIR DVORAK.

Please contact us at threeamigosstaking@gmail.com if you know him or have questions about this theft.
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Old 05-20-2020, 11:30 AM   #4752
fightingcoward
veteran
 
Join Date: Jan 2007
Location: toronto
Posts: 2,164
Re: **NEGATIVE Feedback Thread (for Marketplace and all Subforums)**

Name: Martin Romero Peralta

Pokerstars: CarusoX
Party: OvercomerX
Instagram: https://www.instagram.com/carusox

Martin stole over $12,000 from us, when given a second chance he stole $5500 for over $17,500 in total theft.

Do not do any business with Martin. Will update here if any repayments are made.
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Old 05-20-2020, 11:34 AM   #4753
fightingcoward
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Join Date: Jan 2007
Location: toronto
Posts: 2,164
Re: **NEGATIVE Feedback Thread (for Marketplace and all Subforums)**

Name: Daniels Viksna

Pokerstars: I_Donk_U_Kid

Business: DV nami https://www.facebook.com/DVnami/
Facebook: https://www.facebook.com/daniels.viksna

Was given $5840 in advances with several promises to repay from his business in 2019 Daniels ghosted us, does not respond or make any payments. Do not do business with this scammer.
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Old 05-20-2020, 01:10 PM   #4754
msusyr24-new
journeyman
 
Join Date: Jun 2016
Posts: 227
Re: **NEGATIVE Feedback Thread (for Marketplace and all Subforums)**



We do not know this person. Just posting in a few places as it seems we should post somewhere. Not really sure what else to do.
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Old 05-20-2020, 05:14 PM   #4755
kevingueac21
stranger
 
Join Date: Mar 2020
Posts: 2
Re: **NEGATIVE Feedback Thread (for Marketplace and all Subforums)**

Name: Francisco Gonzalez
Country: Argentina
Stars: galletaa
Skype: live:galletavacia

Do not stake or trade with this person.
He abandoned the deal after winning a mtt and never communicated again, he went out stealing the BR that we left so he can continue playing.
Totally unfriendly and thief.

Amount owed: approximately 500 in profits.
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Old 05-21-2020, 09:36 AM   #4756
DianeAbbott
adept
 
Join Date: Mar 2018
Posts: 790
Re: **NEGATIVE Feedback Thread (for Marketplace and all Subforums)**

ICrushSNGs22 PM’d me about staking me for 6m hypers. We spent a while agreeing a deal, he said he couldn’t send funds yet as he had to set up internet banking (lol) so I waited a few days after everything was agreed before realising he’s blocked me on discord and is also ignoring PMs on 2p2 despite being active. A complete waste of time when he could’ve just told me he’d changed his mind or decided to stake someone else etc. If he hasn’t the decency to send a quick message then I wouldn’t waste your time being staked by him.
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Old 05-21-2020, 11:41 AM   #4757
msusyr24-new
journeyman
 
Join Date: Jun 2016
Posts: 227
Re: **NEGATIVE Feedback Thread (for Marketplace and all Subforums)**


This is a scammer. This account is not affiliated with Pocarr.
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Old 05-21-2020, 01:03 PM   #4758
jakobgold
newbie
 
Join Date: Jul 2011
Posts: 31
Re: **NEGATIVE Feedback Thread (for Marketplace and all Subforums)**

Name: Lucas Miranda
Pokerstars:kyse1
Location: Brasil/Canada

Lucas cashed out 2500$ from his bankroll for personal use and lied about it for months before admitting he had stolen the funds, he also asked other horses for a reload to gain extra funds to steal. We can happily respond more indepth questions but without a doubt he should have no place in the poker community.

Total amount stolen/owed $6.5k, we have an agreement that he will pay that amount but as of today no funds have been received. He lied multiple times and try to manipulate us. Do not deal with this person.
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Old 05-25-2020, 12:52 PM   #4759
msusyr24-new
journeyman
 
Join Date: Jun 2016
Posts: 227
Re: **NEGATIVE Feedback Thread (for Marketplace and all Subforums)**

Name: Stanislav Smeljov
Pokerstars: RNGadmin
GG: CallCheckFold
Party: POCCTAT
888: RNGadmin
Winamax: RNGadmin
Party (old): x0UTofSPACEx

Stanislav has been extremely difficult to work with. While providing $5,475 in loans to help cover his bills over the past 16 months, he has routinely "misclicked" tournaments. He recently not only "misclicked" a tournament, but actually re-entered as well.

When we asked for a Skrill audit to show he deposited to cover, he admitted making additional poker accounts we did not know about, so that he could play for himself as well.

We are parting ways with Stanislav and asking that he repay 100% of the loans and 50% of the makeup from poker losses. The total is ~$15k.
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Old 05-28-2020, 05:47 PM   #4760
SteelPhoenix
stranger
 
Join Date: Mar 2020
Posts: 6
Re: **NEGATIVE Feedback Thread (for Marketplace and all Subforums)**

Name: Javier Amores
Pokerstars: paphelito
Country: Spain

We are the Steel Phoenix team — a community with more than 700 spin-n-go players worldwide with our goal being to reduce variance's influence.
Every month each player sends in their results and after the results have been verifyed they get a correction to their EV.

A player by the nickname paphelito has been in our pool since 21/09/2019. We were in good relations and he's been getting +EV corrections throughout this time.
At the end of February 2020 pool this player had his first -EV correction and expressed his negative claims also announcing he was going to leave the pool. It happened on 25/02/2020. Then the player went on vacation so there was no way to quickly resolve this situation.

On 16/03/2020 we had a call with him during which we explained how the correction was formed and as a result he fully agreed with everything and thanked us for a thorough explanation. Also he made a promise to pay the full amount of the correction. We decided to let paphelito leave the pool on 26/02/2020 (the next day after he claimed he wanted to leave) even though our rules prohibit players leaving in the middle of the pool period (our pools start on 21st and end on 20th of each month). In addition, we decided not to charge him with our fee for those few days.

Despite all that, the player refused to include these 5 days into the pool and accused us of questioning his honesty and reputation.
We really value players with good reputation and over 700 players in our pool trust us exactly because we check everyone with no exceptions and any backgrounds.
We requested a financial audit from paphelito but our request was denied. It makes it impossible for us to verify player's results for those 5 days of February and is equalized to a scam.

After we explained the way corrections are made, the only complain of the player was our English-speaking support person's manner of talking which did not match his expectations. Once again, the player agreed with the financial aspect of this argument and agreed to make transfers.

At this moment of time our claim to paphelito consists of:
1) $2819 of transfers to other pool members
2) his results from 21/02/2020 to 25/02/2020.

Since we are an organization that calculates players for a fixed fee, all transfers that are formed based on our pool players' reports are our pool players' property. As a result, these $2819 (and anything that's in paphelito's results from 21/02/2020 to 25/02/2020) should be evenly distributed between the pool players. Refusing his obligations, the player scammes over 700 players.

We invite paphelito to publicly express his point of view of this situation here since we couldn't reach an agreement while discussing things privately.

Last edited by SteelPhoenix; 05-28-2020 at 05:59 PM.
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Old 05-30-2020, 08:34 AM   #4761
Paphelito
stranger
 
Join Date: May 2020
Posts: 1
Re: **NEGATIVE Feedback Thread (for Marketplace and all Subforums)**

Quote:
Originally Posted by SteelPhoenix View Post
Name: Javier Amores
Pokerstars: paphelito
Country: Spain

We are the Steel Phoenix team — a community with more than 700 spin-n-go players worldwide with our goal being to reduce variance's influence.
Every month each player sends in their results and after the results have been verifyed they get a correction to their EV.

A player by the nickname paphelito has been in our pool since 21/09/2019. We were in good relations and he's been getting +EV corrections throughout this time.
At the end of February 2020 pool this player had his first -EV correction and expressed his negative claims also announcing he was going to leave the pool. It happened on 25/02/2020. Then the player went on vacation so there was no way to quickly resolve this situation.

On 16/03/2020 we had a call with him during which we explained how the correction was formed and as a result he fully agreed with everything and thanked us for a thorough explanation. Also he made a promise to pay the full amount of the correction. We decided to let paphelito leave the pool on 26/02/2020 (the next day after he claimed he wanted to leave) even though our rules prohibit players leaving in the middle of the pool period (our pools start on 21st and end on 20th of each month). In addition, we decided not to charge him with our fee for those few days.

Despite all that, the player refused to include these 5 days into the pool and accused us of questioning his honesty and reputation.
We really value players with good reputation and over 700 players in our pool trust us exactly because we check everyone with no exceptions and any backgrounds.
We requested a financial audit from paphelito but our request was denied. It makes it impossible for us to verify player's results for those 5 days of February and is equalized to a scam.

After we explained the way corrections are made, the only complain of the player was our English-speaking support person's manner of talking which did not match his expectations. Once again, the player agreed with the financial aspect of this argument and agreed to make transfers.

At this moment of time our claim to paphelito consists of:
1) $2819 of transfers to other pool members
2) his results from 21/02/2020 to 25/02/2020.

Since we are an organization that calculates players for a fixed fee, all transfers that are formed based on our pool players' reports are our pool players' property. As a result, these $2819 (and anything that's in paphelito's results from 21/02/2020 to 25/02/2020) should be evenly distributed between the pool players. Refusing his obligations, the player scammes over 700 players.

We invite paphelito to publicly express his point of view of this situation here since we couldn't reach an agreement while discussing things privately.
Hola a todos, escribo este texto primero en Español y luego en Inglés.
Hello everyone, I write this text first in Spanish and later in English

Ya hace más de 2 meses que no tenía noticias de “SteelPhoenix”, justo hoy un amigo me ha enviado este post.
I hadn't heard from "Steel Phoenix" since 2 months ago until later today when this post was sent to me by a friend.

Primero de todo pido que “SteelPhoenix” retire estas acusaciones y el post que han hecho, tanto de mi nombre como mi nick. Me parece rídiculo que escriban un post acusandome de no pagar supuestamente 2800$ y se olviden de mencionar que durante todos los meses anteriores he enviado cantidades mucho más elevadas. ¿Por qué no iba a enviar 2800$ si en meses anteriores he enviado varias veces 8.000$ sin problema alguno? Es vergonzoso este post. Reitero que retiren el post, tanto mi nombre como mi nick.
First of all, I instance "SteelPhoenix" to withdraw these accusations as well as the post. I find it ridiculous that they write a post accusing me of not paying $2,800 that I supposedly owe, but they forget to mention that during all the previous months I sent much higher amounts. Why wouldn't I send $2,800 if I sent 8,000$ several times in previous months without hesitation? This post is embarrassing. I reiterate that they remove the post, and both my name and nickname.

Lógicamente voy a pedir una compensación por el daño que están causando a mi imagen pública.
I have no choice but to ask for a compensation for all the damage caused to my public image.

A continuación, para poner en contexto a todo aquel que esté leyendo esto, voy a detallar todo lo sucedido. He dedicado todo el día de hoy a redactar y recopilar información para defenderme de estas acusaciones.
Next, I am going to detail everything that happened in order to put anyone reading this in context. I have spent the entire day redacting and collecting information to defend myself from these allegations.

Entré en SteelPhoenix en el período de Octubre 2019. A continuación detallo las transferencias que hice/recibí. (Los resultados se pueden comprobar en los excel subidos por SteelPhoenix)
I entered SteelPhoenix in the period of October 2019. Below I detail the transfers I made / received. (The results can be verified in the excel uploaded by SteelPhoenix)

Octubre 2019→ Recibí +615$
October 2019→ I received +$615

Noviembre 2019→ Envié -7881$
November 2019→ I sent -$7,881

Diciembre 2019→ Envié -7932$
Dicember 2019→ I sent -$7,932

Enero 2020→ Recibí +7602$
January 2020→ I received +$7,602

Con esto solo quiero introducir que todos los períodos anteriores pagué/recibí lo que me correspondía. Pese a que “runeé” bastante por encima del EV, entre los meses de Noviembre y Diciembre envié un total de 16.000$+-.
With this, I only want to introduce that all the previous periods I paid / received what was due. Despite the fact that I “ran” well above the EV, between the months of November and December I sent a total of $16,000, give or take.

En Febrero, subo mis resultados a la web de SteelPhoenix como cada mes. Una vez los subí en su web, aparecían los resultados correctos, todo bien. (Adjunto captura→ https://gyazo.com/18b65084f1cbb16757a4559efcd7b116 ) La columna de color amarillo/ocre es la que indica el dinero a enviar, la cantidad a enviar era de -372$.
In February I uploaded my results to the SteelPhoenix website like every month. Once I uploaded them on their website, the results appeared correct, everything seemed fine. (Screenshot attached → https://gyazo.com/18b65084f1cbb16757a4559efcd7b116 ) The column in yellow / ocher is the one that indicates the money to send. The amount to be sent was -$372.

El problema viene cuando un par de días después entro en la web de SteelPhoenix para mirar los resultados de mis compañeros de profesión. Voy mirando todos los resultados por encima, cuando al llegar a mi nombre “paphelito” me encuentro que mis resultados han sido “modificados” y que la cantidad a enviar ha aumentado de -372$ a -2629$. (Adjunto captura→ https://gyazo.com/d9355d6951dcd66959fda784a93cdadd ).
The problem arose when a couple of days later I went to the SteelPhoenix website to see the results of my colleagues. I looked over at all the results, and when I got to my nickname "paphelito", I found out that my results had been "modified" and the amount to be sent had increased from -$372 to -$2,629. (Screenshot attached → https://gyazo.com/d9355d6951dcd66959fda784a93cdadd ).

A continuación adjunto capturas de la conversación que mantuve por Discord con ellos:
Below I attach screenshots of the conversation I had through Discord with them:

1-Subida de resultados día 21→ https://gyazo.com/a9f1c67d8e9c22d0786d4ebf5c7b048a
https://gyazo.com/9a3119b718cbad13f89663248c1274f1
1- Results upload day 21→ https://gyazo.com/a9f1c67d8e9c22d0786d4ebf5c7b048a
https://gyazo.com/9a3119b718cbad13f89663248c1274f1

2-Subida de Historial de manos→ https://gyazo.com/5fc00d6d09291e9a0145f75ab84335e4
2-HandHistory upload → https://gyazo.com/5fc00d6d09291e9a0145f75ab84335e4

3-Me doy cuenta que los resultados son erróneos→ https://gyazo.com/48be1f6906f9e53cb4efc734fd016f8b
3- I notice that the results are wrong→ https://gyazo.com/48be1f6906f9e53cb4efc734fd016f8b

4- Empiezan a responderme con mensajes de copiar y pegar, cuando les he dicho que he resubido las manos en otra base de datos y me salen los mismos resultados →
https://gyazo.com/a68cc96bef713bd2325c70a3481a9623
https://gyazo.com/43de99f500ab89016c2d978759dde4a7
4- They begin answering me copy and paste messages when I told them that I had run the hands in a different database and the results were the same→
https://gyazo.com/a68cc96bef713bd2325c70a3481a9623
https://gyazo.com/43de99f500ab89016c2d978759dde4a7

5-Les vuelvo a pedir que resuban la base de datos porque yo ya lo he hecho, y 3 amigos míos también lo habían hecho y les salían los mismos resultados. En total acabé enviando mi Historial de manos a 4 jugadores, si alguien quiere comprobarlo puedo enviarlo sin problemas, siempre y cuando sea solo con fines de comprobar los resultados y no para otro uso.
https://gyazo.com/2df6bae2eec5832ecab464c62891091f
5- I asked them to run the data again because I had already triple checked it, and 3 friends of mine had also run it for me and obtained the same results as mine. In the end, I ended up sending my hand history to 4 players. If anyone wants to make sure of it, I can send it without any problem, as long as it is only for the purpose of checking the results and not for any other use.
https://gyazo.com/2df6bae2eec5832ecab464c62891091f

6- Ya me canso de que no me hagan caso y les digo que me he cansado. Quiero irme, parece que se estén riendo de mi mientras yo estoy poniendo todo de mi parte y ellos se dedican a hacer “copiar y pegar” → https://gyazo.com/801cfe3fbb3c2f4b877c6408a859658f
6- I got tired of not being listened to and I told them so. Thus, I decided to leave because it seemed like they were laughing at me while I was making a great effort and they were doing "copy and paste" → https://gyazo.com/801cfe3fbb3c2f4b877c6408a859658f

En la última captura les comento que yo voy a pagar lo que me corresponde, 400-600$ en función de la fluctuación del pool (ese valor era -372$ días antes pero debido a la varianza negativa de ese mes subió).
In the last screenshot I told them that I was going to pay what corresponded to me, $400-600, depending on the fluctuation of the pool (that value was -$372 days before but due to the negative variance of that month it went up).

Mi frustación era máxima, bastante parecida a la que siento ahora mismo. Sentirte que estás hablando con una pared bastante autoritaria y que tienen la “razón absoluta”. En ese momento me había tomado la molestia de enviar el historial de manos de ese período a 3 amigos para que comprobaran los resultados. Por supuesto que podía ser yo el errado, sin embargo, todos ellos obtuvieron los mismos resultados que me salían a mi. Por eso les pedí a SteelPhoenix que comprobaran los resultados como mínimo una vez, no me hicieron caso, tenían la razón absoluta y no me escuchaban. El trato fue realmente malo, no digo que por ser jugador de niveles altos tenga que tener mejor trato, pero ese trato no se lo puedes dar a ningún cliente tuyo que cada mes te está pagando una comisión por estar dentro de tu empresa. Me sentí como si fuera alguien que acaba de empezar en el mundillo y me estuvieran tomando el pelo.

My frustration was invaluable, quite similar to what I feel right now. Feeling that you are talking to an authoritarian wall and that they are "absolutely right". At that time I took the trouble to send the data of that period to 3 friends to check the results. Undoubtedly, I could have been wrong. However, all of them obtained the same results as mine. That's why I asked SteelPhoenix to check the results at least once, but they ignored me, they were absolutely right and they didn't listen to me (podrías añadir solo les importa el dinero. They only care about money). I was treated really bad, and I'm not saying that anyone should be treated better only because they have a higher-level player profile, you shouldn't give that kind of treatment to any client who is paying a commission every month for being part of your company. I felt like I was someone beginning to learn the know-how in this field and who was being cheated.

Remarcar que en las próximas listas que se publicaron, tanto Marzo como Abril, mi nombre no aparecía en ellas.
Note that in the next lists that were published, both March and April, my name did not appear on them.

Lista de Marzo→ https://gyazo.com/5dc933b576b2ef4df84970482cb1f4e3
March list→ https://gyazo.com/5dc933b576b2ef4df84970482cb1f4e3

Lista de Abril→ https://gyazo.com/9b41c93e24e6162bf2c750a888c47f67
April list→ https://gyazo.com/9b41c93e24e6162bf2c750a888c47f67

Me extrañó mucho, pues normalmente la gente que no ha pagado o tiene algún problema aparece su nombre en rojo como muestra de que está “congelado”. Adjunto capturas de ello (he tapado el nombre por privacidad del los jugadores)→ https://gyazo.com/d26c0983b7f68628d5a921dd36ac1374
https://gyazo.com/d97982f41c255d1ceb0fa22bedd65845
I was really surprised because normally people who have not paid or have any issue appear with their name in red, as being “frozen”. Here I attach screenshots of it (I have blanked out names for the player's privacy)→ https://gyazo.com/d26c0983b7f68628d5a921dd36ac1374
https://gyazo.com/d97982f41c255d1ceb0fa22bedd65845

Cualquier persona puede ver las listas de SteelPhoenix y ver que cada mes aparecen jugadores en rojo. En mi caso no aparecí. He de confesar que me imaginé que se habían dado cuenta de su error y que ese era el motivo por el cual no aparecía en las listas. Después de la llamada me di cuenta que tal vez había otros intereses internos que en ese momento desconocía.
Anyone can see the SteelPhoenix rosters and notice that players appear in red each month. In my case I did not appear in them. I confess that I imagined that they had realized their mistake and that was the reason why I did not appear on the lists. After the call I realized that maybe there were other internal interests that I didn't know at the time.

El día 16 de marzo tuvimos una llamada de Skype de 2.30h de duración. En la llamada habían 3 rusos y yo. En todo momento puse de mi parte, dediqué mucho tiempo a arreglar esta situación, creo que invertir 2.30h de mi tiempo lo demuestran.
On March 16 we had a 2 hours and a half Skype call. The call's participants were 3 Russians and me. I did my best every time. I spent a lot of time trying to fix this situation, and I think that investing 2.30h of my time shows it.

Durante la llamada ellos sostenían que se debía a correciones de EV y del HM2 además de zona horaria. Que había sido un cúmulo de infortúneos. Lógicamente yo no estaba de acuerdo, las correciones de EV en el HandHistory eran cada mes de entre -300 y +300$, que aplicasen una correción de 2k$+- me pareceía cuanto menos muy extraño y que podría haber algún error ahí.
During the call they sustained that corrections were made according to EV and HM2 in addition to time zone. That it had been a cluster of unfortunates. Logically I did not see eye to eye, the EV corrections in the HandHistory were between -300 and + $ 300 each month. An approximately $2k correction seemed to me pretty strange at the very least and that there could be some more errors to considerate.

En todo momento estuve compartiendoles mi pantalla, instalando “programas/extensiones” que ellos me enviaban a mi computadora, confiando en ellos en todo momento. Incluso me pidieron reiniciar mi ordenador y lo hice sin problema, volviendo a la llamada en cuestión de minutos.
I shared my screen all the time during the call, installing "programs / extensions" that they sent to me, trusting them all the time. They even asked me to reboot my laptop which I did without hesitation, returning to the call in a matter of minutes.

Después horas de llamada no llegábamos a ningún acuerdo, ellos defendían lo suyo y yo lo mío. En un momento hablamos del siguiente período (21-25 marzo), del cual me comentan que no me preocupe que ese período da igual, que cerramos el actual y listo. En un acto de buena fé, igual estupidez, acepté su postura y les comenté que si, que les enviaba 2k$+- y finiquitabamos esto que estaba siendo muy tedioso. Fuí estúpido? Si, pero no del todo. Les pedí que me dieran una dirección de Neteller y procedería a enviar el dinero. En ese momento me piden que ponga determinados días en mi PT4 (estaba compartiendo la pantalla contínuamente), lo pongo sin problema, fiándome de buena fe de ellos. En ese momento ven que en el período indicado había hecho 0€ EV+- y había ganado 800€+-, es decir un overrun de 800€+-. Aquí empieza algo que me parece vergonzoso. En ese momento empiezan a hablar en ruso entre ellos, lógicamente no entiendo nada de lo que dicen, y después de un par de minutos me empiezan a pedir ese dinero. Por supuesto que me enfado, si hubiera runneado por debajo del EV os aseguro que no me hubieran dicho nada de nada. Ahí finaliza la llamada, afortunadamente fue todo tan rápido que no llegué a enviarles los 2k$+- por Neteller, afortunadamente porque ellos no llegaron a darme la dirección de Neteller a la cual enviar el dinero (pongo 2k+- porque la cantidad no se había acabado de especificar durante la llamada). Fuí estúpido al confiar en ellos sí, entendí sus cuentas y las acepté, me fié de su palabra, luego me demostraron que no valía nada.
After hours of call, we did not reach an agreement, they continued to defend their posture and I defended mine. At some point we talked about the next period (March 21-25), which they told me not to worry, that this period does not matter, we would close the current one and that's it. In an act of good faith, or dullness, I accepted their position and I said yes, that I would send the approximate $2k and we ended the conversation which was very tedious. Was I silly? Yes, but not entirely. I asked for a Neteller address so as to proceed with the transfer. At that moment they asked me to enter certain days on my PT4 (I was continuously sharing the screen), I entered it without problem, trusting on their good faith. In that moment they see that in the period indicated I had made €0 EV+- and had won €800+-, that is, an overrun of €800+-. That's when something that seems shameful to me begins. Then, they start talking in Russian between them, which I obviously do not understand, and after a couple of minutes they asked me for that money. Undoubtedly I got angry, if I had run under the EV I assure you that they would not have told me anything else. That is when the call ends. Luckily it was so fast that I did not get round to send the $2k + - by Neteller, fortunatelly because they didn’t give the Neteller adress where send the money (I have put $2k + - because the amount had not been specified during the call). I was silly I trusted them, yes,I understand their accounts and accepted, I trusted their word, later they showed me that it was worth nothing.

Días después empecé a atar cables, mi nombre no constaba en rojo en las listas de SteelPhoenix de los meses de marzo y abril, simplemente había desaparecido de las listas. Luego en la llamada me querían pedir ese dinero extra sin venir a cuento, cuando previamente me habían dicho que el mes de marzo nos olvidabamos, que daba igual. No quiero pensar mal, pero nadie de los 700 jugadores del pool va a echar en falta una pequeña cantidad de dinero, menos cuando no aparece en las listas porque mi nombre ha “desaparecido”.
Days later I started connecting dots, my name was not in red in the SteelPhoenix lists for the months of March and April, it had simply disappeared from the lists. Then, during the call they wanted me to pay that extra money out of nothing, when they had previously told me to forget about March, that it didn't matter. I wouldn't want to be distrustful, but none of the 700 billiard players is going to miss a small amount of money, moreover when it doesn't appear on the lists because my name has "disappeared".

A posterior intercambiamos dos mensajes más→ https://gyazo.com/011b39949e31d985602338c2f387f5b9
Afterwards we interchanged two more messages→ https://gyazo.com/011b39949e31d985602338c2f387f5b9

En el que me amenazaron sutilmente. Dos meses después de no tener noticias suyas publican esto.
In these message they subtly threatened me. After not hearing from them for 2 months they publish this.

Después de todo siento que me SteelPhoenix me ha maltratado de mala manera. Esta situación le podría haber pasado a cualquier jugador y, si siendo un jugador reconocido y con buena reputación en la comunidad de poker me han hecho esto, no quiero imaginarme lo que me hubieran hecho si fuera un jugador que juega Spin and Go’s de 2$.
After all I feel SteelPhoenix has mistreated me. This situation could have happened to any player and despite being a recognized and reputable player in the poker community they have done this to me, I don't want to imagine what would have happened if I were a $2 Spin and Go's player.
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Old 05-30-2020, 01:07 PM   #4762
SteelPhoenix
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Join Date: Mar 2020
Posts: 6
Re: **NEGATIVE Feedback Thread (for Marketplace and all Subforums)**

First of all, we'd like to notice, that there is no financial interest of administration in this situation. This is the money of the pool players and that's it. Players trust us their calculations and we have a responsibility to solve any kind of controversive situations to bring the money back to the pool.

What are the EV corrections?
EV corrections are the difference between EV before and after the hand history verification.
Corrections can appear cause of two things:
1. Hand history loss/error because of bad connection.
2. Difference of the calculation algorythms between trackers.

Our pool is calculated with the algorythm of HM2. paphelito uses PT4 and there is always a difference in the logic of 3-way spots and shortstack all-in with two calls calculations.

paphelito have got corrections to his favour during couple of months with the screenshots from HM2 to ascertain the truth of results. There were no complains or questions regarding these corrections.

And then he got a big correction on February. His period's volume was 3630 tournaments with -$6766 EV.
After hh check his results were changed to 3634 tournaments (4 tournaments more) and -$8110 EV.

Why do we have such a results:
1. Technical bug of PS. Some part of 100s were marked as 9500€+500€ instead of 95€+5€. That's why player's PT4 couldn't match them with 100s filter.
2. Player filtered his dates from January 21st to February 21st. And he had to filter it up to 20th of February. That's why he had an extra day in his report and by unhappy coincidence these extra tournaments matched with the number of missing ones.
3. The difference between HM2 and PT4.

We have shown all this info during the call with paphelito. He had looked into his database and found the tournaments with 9500€+500€ buy-in. After that he was convinced, that our calculations are correct and he was totally committed with the results. He also confirmed, that he will transfer $2819.

With regard to the results from 21st to 25th, maybe we're looking at this the wrong way.
Steel Phoenix has a rule, that player can leave the pool only after the current period ends. paphelito told us, that he wants to exit the pool on March 25. This means, that he could leave the pool from 21th of April. But we decided to make an exception and let him go out from the next day after his request, from March 26.
And furthermore, we decided to cancel the pool fee for his for these days.

Of course, we need to calculate paphelito's results from 21st to 25th of March. Let's imagine the abstract situation with any other player: he enters the pool on 21st, plays 5 days and then just leave without showing his results. How would you call that? He could go over EV, so all the players of the pool won't get this money and definitely will consider such a player SCUM. Despite our desire to solve the problem with paphelito, we need to calculate these 5 days as this is not the money of administration but players'.

After we'll get the audit and validate his EV, paphelito will be included in the table of the pool.
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Old Yesterday, 10:20 PM   #4763
Ophidion
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Join Date: Dec 2007
Posts: 2,103
Re: **NEGATIVE Feedback Thread (for Marketplace and all Subforums)**

name (uncertain): Christian Dortmunder
2+2 name: Barrios
Pokerstars: Tearing18
Skype: dortmunder1908

Sent an amount totaling $460 for staking purposes. Has since cut communication and ignored all attempts at being contacted.
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