After recent update our players were encountering a few issues, that had different roots, but looked very similar.
Most of these problems were resolved (as an example opengl32sw.dll that is remedy for some of them, is now integrated with our software) and confirmed by players.
In effort to fix problem on your PC and help us with our investigations, we would like you to complete following steps. I also attached screenshots that should help navigating.
1. Click on 'Start' and find 'Computer'
2. Click on computer with right mouse button and select properties
3. Click on "Advanced system settings" (as per attached picture 01)
4. Click on "Environment Variables" (pic 02)
5. Click on 'New' button pointed on the picture 03 and add following information (also as per picture 03):
variable name: QT_OPENGL
value: angle
Please click OK and OK to confirm.
This worked for me.