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Old 02-28-2014, 05:24 AM   #176
stoopmonkey
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Re: Welcome & FAQ

Quote:
Originally Posted by Y2Dennis View Post
Not sure if you're serious or not but the profanity filter is catching and blocking 'cum'. Which is kinda silly, but that's the reason.
I was asking party_rep.
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Old 03-09-2014, 09:07 PM   #177
Stosh
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Re: Welcome & FAQ

Where in Borgata is the cage to deposit for Party Poker NJ?
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Old 03-09-2014, 11:41 PM   #178
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Re: Welcome & FAQ

So right now on Party there are zero Omaha games going, at any stake.

At WSOP, there are 5.

That's not how it was two months ago. You guys had all (or most) of the Omaha action.
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Old 03-10-2014, 05:55 PM   #179
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Re: Welcome & FAQ

Quote:
Originally Posted by Stosh View Post
Where in Borgata is the cage to deposit for Party Poker NJ?
At present Cage is only available for withdrawals and would shortly be available for deposits as well. We will update the information on website and here when it is available.
Kind regards,

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http://nj.partypoker.com, twitter: @partypokerUS
Email : support.nj@partypoker.com , Phone : 877 448-5831 (Toll free)
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Old 03-11-2014, 02:40 PM   #180
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Re: Welcome & FAQ

Just tried to start play on Party and Borgata. Received a new popup on both.

What is the NEW T&C they are asking us to agree before playing today?

What is different from the original? To compare both would take a phalanx of attorneys. Simple explanation Party Rep?
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Old 03-14-2014, 11:11 PM   #181
matrat
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Re: Welcome & FAQ

Does anyone know exactly how much time you have to sit out before you get picked up?
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Old 03-15-2014, 11:37 AM   #182
phastmike
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Re: Welcome & FAQ

If I have more than one of the same ticket, how can I tell how many I have?
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Old 03-15-2014, 12:14 PM   #183
niss
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Re: Welcome & FAQ

Party Rep,

Your rake for heads up action is ridiculous. We are trying to get Omaha games started, but it impossible when you play heads up for a little while and both players' stacks are diminished meaningfully due to the rake. Please examine this and revise the policy on rake heads up.
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Old 03-18-2014, 02:31 PM   #184
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Re: Welcome & FAQ

Borgata having Log In Problems this afternoon. Log In screen is totally blank.

Party around the world having similar problems, too, according to the nice customer service rep from India. They will e-mail when the team finds the solution.

BTW there was a software update that was supposed to be the fix. Nope.

Going to try the Party side and see if it is the same.

Tried Party software, no problem. Not the same software??
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Old 03-19-2014, 05:22 PM   #185
Y2Dennis
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Re: Welcome & FAQ

Just saw a popup I haven't seen before, asking me to register my cell phone number so I could be located better, does this mean Borgata is going to start using cell phone location as a means of geolocation as well? That would be awesome for me.

When I click through and submit my phone number nothing happens, I haven't received the SMS to verify yet. I am on with Live Chat right now but they haven't been able to help yet and I can't stay on much longer. Just curious if this is 100% live yet.
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Old 03-20-2014, 06:05 PM   #186
Party_Rep
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Re: Welcome & FAQ

Quote:
Originally Posted by phastmike View Post
If I have more than one of the same ticket, how can I tell how many I have?
The number of tickets you have can be viewed depending on the type of the ticket.
If the ticket has a buy-in value (except Step entries & entries bought from store) additional tickets would be converted to T$ and the available ticket can be seen in the lobby.
Example:
Upon winning 2 entries to the Sunday 50K Gtd ($185+$15). The first unused entry can be viewed under “Tickets” and 2nd unused entry would be converted to T$.

If the multiple tickets are freerolls or steps then you would see a maximum upto 2 entry which was issued in the last 180 days. To know how many of those you have, please contact customer care and they will give you the complete details.

The tickets can be found in the lobby under Rewards> Tickets.
Active tickets are those which you can use for a tournament that has been announced for registration in tournament lobby.

You may choose the Filters to additionally see inactive tickets for which the tournaments have not been announced yet. They would thus be greyed out.
Kind regards,

Party_Rep
http://nj.partypoker.com, twitter: @partypokerUS
Email : support.nj@partypoker.com , Phone : 877 448-5831 (Toll free)
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Old 03-20-2014, 06:07 PM   #187
Party_Rep
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Re: Welcome & FAQ

Quote:
Originally Posted by PALLADINN View Post
Borgata having Log In Problems this afternoon. Log In screen is totally blank.

Party around the world having similar problems, too, according to the nice customer service rep from India. They will e-mail when the team finds the solution.

BTW there was a software update that was supposed to be the fix. Nope.

Going to try the Party side and see if it is the same.

Tried Party software, no problem. Not the same software??
We are aware of the issue where a blank screen was being shown on the poker login page. This has now been corrected. Request you to try logging-in and you should be able to do so successfully. If you face any re-occurrence of the issue, please contact customer care.
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Old 03-20-2014, 09:11 PM   #188
matrat
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Re: Welcome & FAQ

Quote:
Originally Posted by matrat View Post
Does anyone know exactly how much time you have to sit out before you get picked up?
partyrep?
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Old 03-20-2014, 09:47 PM   #189
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Re: Welcome & FAQ

So there was an update tonight, and I thought maybe they were addressing some of our concerns that have existed from day 1, such as the lobby or showing cards in an "all in" situation.

I should have known better.
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Old 03-20-2014, 10:06 PM   #190
matrat
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Re: Welcome & FAQ

partyrep, it would be nice if you could post a list of the updates when there is a software upgrade.
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Old 03-21-2014, 09:18 AM   #191
niss
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Re: Welcome & FAQ

that's it party, you lost me ... going to move my play to wsop and give them a shot ... even if their customer service is worse, it will be nice to have a normal lobby
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Old 03-27-2014, 01:21 PM   #192
bullseye180
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Re: Welcome & FAQ

To view the HH's it is best to check the chatbox with Summary to reduce the clutter.Is there a way to make this my default setting so I don't have to re-check every table after I log out then log back in.It keeps going back to the full dealer info every time and is really annoying to do....Ths to anyone who can help.
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Old 04-01-2014, 03:20 PM   #193
Aceynine
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Re: Welcome & FAQ

I have a big problem with my software. I'm using the borgata client. I don't know if its a virus or a trojan or if it could be on the the server side...but when I open the software it has a splash screen that says "rohebwebsite aoyway?" and the software says "rohebwebsite" where my screen name normally displays. Has anyone had issues like this or would they know what this is?
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Old 04-02-2014, 11:24 AM   #194
phastmike
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Re: Welcome & FAQ

Quote:
Originally Posted by Party_Rep View Post
The number of tickets you have can be viewed depending on the type of the ticket.
If the ticket has a buy-in value (except Step entries & entries bought from store) additional tickets would be converted to T$ and the available ticket can be seen in the lobby.
Example:
Upon winning 2 entries to the Sunday 50K Gtd ($185+$15). The first unused entry can be viewed under “Tickets” and 2nd unused entry would be converted to T$.

If the multiple tickets are freerolls or steps then you would see a maximum upto 2 entry which was issued in the last 180 days. To know how many of those you have, please contact customer care and they will give you the complete details.

The tickets can be found in the lobby under Rewards> Tickets.
Active tickets are those which you can use for a tournament that has been announced for registration in tournament lobby.

You may choose the Filters to additionally see inactive tickets for which the tournaments have not been announced yet. They would thus be greyed out.
Kind regards,

Party_Rep
http://nj.partypoker.com, twitter: @partypokerUS
Email : support.nj@partypoker.com , Phone : 877 448-5831 (Toll free)
As anyone who has multiple tournament tickets knows there is no simple way to find out exactly how many of each ticket one has. For example in "my overview" I see 16 tickets. In tournament tickets I see 13 different types of tickets. Many of these are grayed out, as there are no currently registering tournaments for that ticket. Some of these are for tournaments that are permanently not available, some are scheduled but not registering. For these there is no way to find out how many of each one has. For tournament registering, you need to attempt to register before you are shown how many tickets you currently possess. Party Rep's suggestion is to contact support. Well I am now in day 3 of my last request for an itemized ticket inventory each day my request is restated to me without being answered. It's like my questions are translated into Klingon answered in Klingon and then translated back to English. Party you are going to lose customers in the translation unless you fix this in your software or hire support that doesn't rely on translation programs.
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Old 04-03-2014, 01:42 PM   #195
Party_Rep
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Re: Welcome & FAQ

Quote:
Originally Posted by bullseye180 View Post
To view the HH's it is best to check the chatbox with Summary to reduce the clutter.Is there a way to make this my default setting so I don't have to re-check every table after I log out then log back in.It keeps going back to the full dealer info every time and is really annoying to do....Ths to anyone who can help.
The last selected dealer chat option is expected to become your default setting while viewing the chat content for any new tables or on subsequent log-ins. Kindly contact customer care if the chat function is changing to a different status on subsequent log-ins.
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Old 04-03-2014, 01:42 PM   #196
Party_Rep
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Re: Welcome & FAQ

Quote:
Originally Posted by Aceynine View Post
I have a big problem with my software. I'm using the borgata client. I don't know if its a virus or a trojan or if it could be on the the server side...but when I open the software it has a splash screen that says "rohebwebsite aoyway?" and the software says "rohebwebsite" where my screen name normally displays. Has anyone had issues like this or would they know what this is?
We had faced an issue where few Borgata players upon logging in were being displayed symbols instead of words and dates. This has now been corrected, request you to try logging-in now. Thank you for informing us.
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Old 04-28-2014, 11:05 AM   #197
Party_Rep
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Re: Welcome & FAQ

Quote:
Originally Posted by phastmike View Post
As anyone who has multiple tournament tickets knows there is no simple way to find out exactly how many of each ticket one has. For example in "my overview" I see 16 tickets. In tournament tickets I see 13 different types of tickets. Many of these are grayed out, as there are no currently registering tournaments for that ticket. Some of these are for tournaments that are permanently not available, some are scheduled but not registering. For these there is no way to find out how many of each one has. For tournament registering, you need to attempt to register before you are shown how many tickets you currently possess. Party Rep's suggestion is to contact support. Well I am now in day 3 of my last request for an itemized ticket inventory each day my request is restated to me without being answered. It's like my questions are translated into Klingon answered in Klingon and then translated back to English. Party you are going to lose customers in the translation unless you fix this in your software or hire support that doesn't rely on translation programs.
As you rightly mentioned:
Active Tickets are Tickets for which target tourneys are registering and for Inactive tickets the target Tournaments are not currently registering.

Contacting customer care helps as they can check the status of the tourneys for all the tickets.

We understand that you want an itemized ticket inventory.Can you please DM e-mail address registered on your account as that would help us pull up your account and mail you the detailed list.

Kind regards,

Party_Rep
http://nj.partypoker.com, twitter: @partypokerUS
Email : support.nj@partypoker.com , Phone : 877 448-5831 (Toll free)
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Old 05-12-2014, 12:21 PM   #198
PALLADINN
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Re: Welcome & FAQ

Any news about Satellites for the new WPT500 at The Aria Resort and Casino starting July 1st (5 Day 1's through Day 1A of the WSOP)?

Any possibility for a full package including Rooms?
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Old 05-13-2014, 06:08 PM   #199
Jonsavino
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Every since new update i get geo location issues says im not in NJ i have never had this issue on borgata poker before
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Old 06-08-2014, 02:32 AM   #200
gruziaboy92
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Re: Welcome & FAQ

Is there a way to change the default size of the screens/tables?
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