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Paymeny Processing Error: Not a good start for Party Poker

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12-03-2013 , 06:45 AM

PortlyGiant

newbie

Join Date: Jun 2005 Posts: 27

This is just an FYI to players.

I processed a withdrawal for about $400 on Party, and they very quickly executed a $400 deposit to my bank account. Only problem is that they processed an unauthorized debit of the exact same amount on the exact same day. My poker account has not been credited the money back so it looks like they screwed this up.

I'm ready to queue the circus music.

12-03-2013 , 02:33 PM

Gags30

veteran

Join Date: Apr 2008 Posts: 2,428

so you withdrew $400 and deposited $400 at the exact same time?

why?

12-03-2013 , 04:12 PM

ParadoxPoker

newbie

Join Date: May 2007 Posts: 32

Just a one off case. they process millions every day.Silly and misleading thread.

12-03-2013 , 04:54 PM

PortlyGiant

newbie

Join Date: Jun 2005 Posts: 27

Quote:

Originally Posted by ParadoxPoker

Just a one off case. they process millions every day.Silly and misleading thread.

I saw at least 1 other person had this problem. I'm sure they will correct but it certainly is a pain.

12-03-2013 , 04:57 PM

PortlyGiant

newbie

Join Date: Jun 2005 Posts: 27

Quote:

Originally Posted by Gags30

so you withdrew $400 and deposited $400 at the exact same time?

why?

I didn't deposit. It appears the processor processed the cash out and then "took it back".

12-04-2013 , 02:18 PM

TheNizdeez

stranger

Join Date: Nov 2011 Posts: 3

Same thing happened to me. I emailed them and will see what they say. Im kind of thinking maybe the echeck didnt clear yet and the bank auto processed both. not really sure.

12-10-2013 , 11:37 AM

pokerColette

Poker Site Rep

Join Date: Apr 2007 Posts: 5,138

Quote:

Originally Posted by PortlyGiant

We have corrected this issue and all withdrawals beginning 12/06/2013 should be posted correctly. Any old payments which were reversed, would be auto credited to the "withdrawn to" bank accounts by this week.

12-10-2013 , 12:35 PM

bbus

stranger

Join Date: Dec 2013 Posts: 4

I'm stuck with the same exact issue right now. It's been 11 days, just checked my bank account and still haven't received the money. I feel I'm out $800 right now.

I emailed support 3 days ago and no reply. Not even a "we're aware of the issue and are working on it."

Looks like a rep replied saying this has been resolved. Anyone have the same issue and get it resolved?

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