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Old 05-26-2015, 11:17 AM   #76
poorme
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Re: *** Official Game suggestions / improvements thread ***

bring back pokerfest

personally i stopped with the feedback cuz it seems to fall on deaf ears , even when things are promised on here from the feedback there are very little changes
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Old 05-27-2015, 12:10 AM   #77
LanceVance
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Re: *** Official Game suggestions / improvements thread ***

Colette came through for someone I know or think I know very well
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Old 05-30-2015, 11:08 PM   #78
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Re: *** Official Game suggestions / improvements thread ***

The most important thing is to give players the option to TURN OFF TOURNAMENT NOTIFICATIONS.

They are the reason the client crashes. It did it again today. It happens all the time. It only crashes when the tournament notification pops up. It has cost me several thousand dollars. When is this going to happen?!
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Old 05-31-2015, 11:23 PM   #79
LanceVance
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Re: *** Official Game suggestions / improvements thread ***

Several thousands? Stooooop.

If anything cost u thousands the only place to look is from with-in.

You are not alone . I am with you
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Old 06-01-2015, 03:37 AM   #80
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Re: *** Official Game suggestions / improvements thread ***

Quote:
Originally Posted by Pasterbator View Post
The most important thing is to give players the option to TURN OFF TOURNAMENT NOTIFICATIONS.

They are the reason the client crashes. It did it again today. It happens all the time. It only crashes when the tournament notification pops up. It has cost me several thousand dollars. When is this going to happen?!

Hi

This is planned to go live on our next release - mid/end June
I will provide a more detailed update when possible

Thanks

Colette
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Old 06-01-2015, 12:16 PM   #81
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Re: *** Official Game suggestions / improvements thread ***

Quote:
Originally Posted by LanceVance View Post
Several thousands? Stooooop.

If anything cost u thousands the only place to look is from with-in.

You are not alone . I am with you
Not that I should need to defend myself but here:

  • I have been playing online since day 1.
  • I play lots of tables.
  • Every time it boots me, my cards disappear.
  • MOST of the time my buttons disappear so even if i remember my cards, i don't have the option to do anything.
  • Every time this happens, it sits me out and for some reason forces me to post a blind if i want a hand even if its before my BB.
  • This happened multiple times a day for the first year or so.

Soo yes, i would wager a lot of money that this has cost me THOUSANDS OF DOLLARS.
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Old 06-01-2015, 02:50 PM   #82
WaitingRoom
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Re: *** Official Game suggestions / improvements thread ***

I would like to see better/more detailed card design on the mobile app, like the computer cards. That's about the only complaint I have so far.
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Old 06-05-2015, 11:06 AM   #83
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Re: *** Official Game suggestions / improvements thread ***

Hi

I wanted to gather some feedback regarding our Daily $5K GTD $50 buy-in
We recently moved the start time from 7pm to 8pm
We have reviewed performance and we are considering a change to the start time to 6:30pm

Thoughts?

A. Keep it at 8pm
B. Lets go with 6:30pm


Thanks

Colette
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Old 06-05-2015, 11:14 PM   #84
poorme
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Re: *** Official Game suggestions / improvements thread ***

personally for me depending on my work day the 6pm hour is the time im most likely not to play. usually im still getting settled, cooking, taking care of other matters , etc before i can put my attention to potential poker. plus if i play the early afternoon times for a few hours or what not i prefer to give myself a break to refresh myself for the evening action

it depends on whether you r looking to cater to the masses who work 9-5's or those who have the free time to grind many hours everyday.

id say if your going to move it back move it back to 7 again. its a happier medium imo. summers here and if i go away for say a day/afternoon trip personally im likely to be getting home 6-7:30ish on average.
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Old 06-06-2015, 02:13 AM   #85
ghost_of_m
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Re: *** Official Game suggestions / improvements thread ***

Quote:
Originally Posted by Party_Rep View Post
Hi

I wanted to gather some feedback regarding our Daily $5K GTD $50 buy-in
We recently moved the start time from 7pm to 8pm
We have reviewed performance and we are considering a change to the start time to 6:30pm

Thoughts?

A. Keep it at 8pm
B. Lets go with 6:30pm


Thanks

Colette
Why is 7:30 not an option? 6:30 is borderline too early IMHO. If 8 is too late, maybe 7:30 works and won't conflict with the 10K.
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Old 06-07-2015, 03:59 PM   #86
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Re: *** Official Game suggestions / improvements thread ***

Fix the Tournament Break Bug.

Before the new schedule, all the tournaments used to go on break at 55 minutes past the hour.

Now, a lot of new tournaments do not go on break for those 5 minutes. I really sucks to not be able to take the break because 1 tournament out of the 5 I am playing is not on break.

It seems to affect any tournament that starts at either 45 or 50 minutes past the hour. Then, after that first hour, these same tournaments do go on break.

This is one of the most obvious types of errors. Don't know how it got introduced in the first place. But if you could fix this, that would be great.
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Old 06-07-2015, 09:33 PM   #87
poorme
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Re: *** Official Game suggestions / improvements thread ***

Quote:
Originally Posted by ghost_of_m View Post
Fix the Tournament Break Bug.

Before the new schedule, all the tournaments used to go on break at 55 minutes past the hour.

Now, a lot of new tournaments do not go on break for those 5 minutes. I really sucks to not be able to take the break because 1 tournament out of the 5 I am playing is not on break.

It seems to affect any tournament that starts at either 45 or 50 minutes past the hour. Then, after that first hour, these same tournaments do go on break.

This is one of the most obvious types of errors. Don't know how it got introduced in the first place. But if you could fix this, that would be great.
i agree completely annoying and inconvenient.
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Old 06-08-2015, 09:18 AM   #88
pokerColette
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Re: *** Official Game suggestions / improvements thread ***

Quote:
Originally Posted by ghost_of_m View Post
Fix the Tournament Break Bug.

Before the new schedule, all the tournaments used to go on break at 55 minutes past the hour.

Now, a lot of new tournaments do not go on break for those 5 minutes. I really sucks to not be able to take the break because 1 tournament out of the 5 I am playing is not on break.

It seems to affect any tournament that starts at either 45 or 50 minutes past the hour. Then, after that first hour, these same tournaments do go on break.

This is one of the most obvious types of errors. Don't know how it got introduced in the first place. But if you could fix this, that would be great.
Hi Ghost,

Can you tell me specifically to which tournament you are referring?
We worked on this recently and I thought the situation had been improved..

Thanks

Colette
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Old 06-08-2015, 01:36 PM   #89
ghost_of_m
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Re: *** Official Game suggestions / improvements thread ***

Quote:
Originally Posted by Party_Rep View Post
Hi Ghost,

Can you tell me specifically to which tournament you are referring?
We worked on this recently and I thought the situation had been improved..

Thanks

Colette
While I remember that we discussed this in another thread, the situation was never changed from the point of view of the tournaments as far I know. There are still many tournaments that simply keep running during the break. This seems to affect every tournament that starts at 45 past the hour or later, but only for the first hour / break.

Today I will post the tournaments that I play that continue running during the break, as you have requested. Hope that helps.
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Old 06-08-2015, 01:42 PM   #90
poorme
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Re: *** Official Game suggestions / improvements thread ***

Hi

We hope to have a new promo live in the next week

Also, the run up to our next Pokerfest starts in July

No Summer Sale or SNG promo confirmed and World Domination will not return any time soon.

Thanks

Colette






bring this to nj what r we chopped liver?


collette quote above from other partypoker thread- (rest of the world one)

Last edited by poorme; 06-08-2015 at 01:43 PM. Reason: left out
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Old 06-08-2015, 04:20 PM   #91
ghost_of_m
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Re: *** Official Game suggestions / improvements thread ***

Quote:
Originally Posted by ghost_of_m View Post
While I remember that we discussed this in another thread, the situation was never changed from the point of view of the tournaments as far I know. There are still many tournaments that simply keep running during the break. This seems to affect every tournament that starts at 45 past the hour or later, but only for the first hour / break.

Today I will post the tournaments that I play that continue running during the break, as you have requested. Hope that helps.
Well for starters, the 3:50 PM WPT Step 1 Tournament did not have a break for the first hour.

Tournament ID - 105482554

Will update with further tournaments.
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Old 06-09-2015, 04:40 AM   #92
pokerColette
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Re: *** Official Game suggestions / improvements thread ***

Quote:
Originally Posted by poorme View Post
Hi

We hope to have a new promo live in the next week

Also, the run up to our next Pokerfest starts in July

No Summer Sale or SNG promo confirmed and World Domination will not return any time soon.

Thanks

Colette






bring this to nj what r we chopped liver?


collette quote above from other partypoker thread- (rest of the world one)

We currently have the NJCOP and GSSS series in NJ
There are no plans to have a pokerfest series in NJ at the moment.
We feel the current series we offer cater for all players

Thanks

Colette
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Old 06-09-2015, 11:17 AM   #93
poorme
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Re: *** Official Game suggestions / improvements thread ***

Quote:
Originally Posted by Party_Rep View Post
We currently have the NJCOP and GSSS series in NJ
There are no plans to have a pokerfest series in NJ at the moment.
We feel the current series we offer cater for all players

Thanks

Colette
i got it thanks. cant blame a woman for trying

i was really referring to the micro series you ran once not whatever big suped up series the global skin runs.

so realistically then i take it we shouldnt expect any more affordable buy ins to be run anytime soon. this would potentially boost your gameplay by the recs.

also so since we have njcop and gsss then that means for the entire rest of the year we shouldnt expect any other series to be run as weve already used those up?!?! if so that could get mundane very quickly
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Old 06-09-2015, 01:20 PM   #94
ghost_of_m
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Re: *** Official Game suggestions / improvements thread ***

Quote:
Originally Posted by ghost_of_m View Post
Well for starters, the 3:50 PM WPT Step 1 Tournament did not have a break for the first hour.

Tournament ID - 105482554

Will update with further tournaments.
The 7:50 PM and 9:50 PM $50 Freerolls also had no breaks the first hour.
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Old 06-10-2015, 04:53 AM   #95
pokerColette
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Re: *** Official Game suggestions / improvements thread ***

Quote:
Originally Posted by poorme View Post
i got it thanks. cant blame a woman for trying

i was really referring to the micro series you ran once not whatever big suped up series the global skin runs.

so realistically then i take it we shouldnt expect any more affordable buy ins to be run anytime soon. this would potentially boost your gameplay by the recs.

also so since we have njcop and gsss then that means for the entire rest of the year we shouldnt expect any other series to be run as weve already used those up?!?! if so that could get mundane very quickly

I understand its not ideal - however, the micro series didn't really seem to suit the current player base.

I would be interested in some feedback regarding some regular tournaments we could add to the schedule to interest the lower stakes players?
Thoughts/suggestions appreciated


Thanks

Colette
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Old 06-10-2015, 10:39 AM   #96
pokerColette
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Re: *** Official Game suggestions / improvements thread ***

Quote:
Originally Posted by ghost_of_m View Post
Fix the Tournament Break Bug.

Before the new schedule, all the tournaments used to go on break at 55 minutes past the hour.

Now, a lot of new tournaments do not go on break for those 5 minutes. I really sucks to not be able to take the break because 1 tournament out of the 5 I am playing is not on break.

It seems to affect any tournament that starts at either 45 or 50 minutes past the hour. Then, after that first hour, these same tournaments do go on break.

This is one of the most obvious types of errors. Don't know how it got introduced in the first place. But if you could fix this, that would be great.
Quote:
Originally Posted by ghost_of_m View Post
The 7:50 PM and 9:50 PM $50 Freerolls also had no breaks the first hour.

Hi Ghost

I discussed this today with the team and they will fix this for next weeks schedule - they will be moved to start on the hour which will resolve the issue in full.

Thanks

Colette
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Old 06-10-2015, 06:50 PM   #97
tcope13
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Re: *** Official Game suggestions / improvements thread ***

Twitter says there is a HU mtt today, however, none in lobby. Stop running spam advertisements for mtts that don't exist
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Old 06-10-2015, 08:21 PM   #98
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Re: *** Official Game suggestions / improvements thread ***

Some questions

1) Can I deposit on WSOP.com using a credit card?
2) If one deposits with a credit card can they cash out via check? Or what are the cash out methods?
3) Do you have to "clear" a certain amount of rake before you can cash out? Like if I deposit $5,000 and decide i dont want to play there anymore even after like 500 hands, will they allow me to cash out my full balance?
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Old 06-11-2015, 04:46 AM   #99
pokerColette
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Re: *** Official Game suggestions / improvements thread ***

Quote:
Originally Posted by tcope13 View Post
Twitter says there is a HU mtt today, however, none in lobby. Stop running spam advertisements for mtts that don't exist
Sorry about this, I will ensure the relevant team are aware and update the content!

Thanks

Colette
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Old 06-11-2015, 07:56 AM   #100
LanceVance
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Re: *** Official Game suggestions / improvements thread ***

Quote:
Originally Posted by ghost_of_m View Post
The 7:50 PM and 9:50 PM $50 Freerolls also had no breaks the first hour.
Ghost.

Did you quote yourself? That's hilarious bro lmao. What has gone wrong with all of us?
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