Quote:
Originally Posted by MaxRhino
I got the attention of their social media person since the normal support channels are worthless. Sent in a screenshot of the error I get when trying to buy comp dollars. Maybe it will go somewhere.
Lost it this morning when they tweeted "Did you know you can convert your iRewards points to Borgata comp dollars?" Although they did remove the tweet and apologize when I angrily responded.
raradevils, have you tried to buy the comp dollars? do you get the same error message?
No, I don't have enough points to make a difference. I do hope they clear this up before mid Jan when I will be going down for the WPT. I already have a few nights free, I would like to be able to get a few more.
I did receive a non answer to my email.
Quote:
Dear raradevils,
Thank you for contacting Borgata Online Gaming Customer Service.
First of all I'd like to apologize for the late response and to let you know that your request has been forwarded to the team concerned for further assistance. As soon as there is further update we will e-mail you back.
Your understanding on the matter will be highly appreciated.
In case you have further questions, we will be more than happy to assist you. We are available 24 hours a day at:
http://poker.theborgata.com/support.html
Thank you for choosing us as your online gaming site.
Sincerely,
Gergana,
Borgata Online Gaming Customer Service
Gamble Responsibly