NJParty Tied to Rewards card? - Page 2 - nj.partypoker.com -- Two Plus Two Poker Forums

I assume so through purchasing comp dollars in the iRewards store (i.e. you buy 1000 comp dollars in iRewards store, you get physical card).

If only someone could help with the iRewards store error message when I go to buy comp dollars..

I agree with your assumption as well, just hoping to get clarification. Pretty sure I played with you on the tables last night. .5/1 max 6

12-12-2013 , 12:58 PM

#27

MaxRhino

adept

Join Date: Jul 2012 Posts: 913

Quote:

Originally Posted by TO1

I agree with your assumption as well, just hoping to get clarification. Pretty sure I played with you on the tables last night. .5/1 max 6

Yeah I'd like the confirmation too.

That's my game. No one can poach the Rhino.

12-13-2013 , 12:22 PM

#28

dabunker1

grinder

Join Date: Jun 2011 Posts: 442

Quote:

Originally Posted by raradevils

This - Borgata better do something like this or they are going to lose my biz.

Mmmm....I doubt it.

12-13-2013 , 03:24 PM

#29

MaxRhino

adept

Join Date: Jul 2012 Posts: 913

I got the attention of their social media person since the normal support channels are worthless. Sent in a screenshot of the error I get when trying to buy comp dollars. Maybe it will go somewhere.

Lost it this morning when they tweeted "Did you know you can convert your iRewards points to Borgata comp dollars?" Although they did remove the tweet and apologize when I angrily responded.

raradevils, have you tried to buy the comp dollars? do you get the same error message?

12-16-2013 , 09:05 PM

#30

raradevils

Carpal \'Tunnel

Join Date: Mar 2007 Posts: 8,189

Quote:

Originally Posted by MaxRhino

I got the attention of their social media person since the normal support channels are worthless. Sent in a screenshot of the error I get when trying to buy comp dollars. Maybe it will go somewhere.

Lost it this morning when they tweeted "Did you know you can convert your iRewards points to Borgata comp dollars?" Although they did remove the tweet and apologize when I angrily responded.

raradevils, have you tried to buy the comp dollars? do you get the same error message?

No, I don't have enough points to make a difference. I do hope they clear this up before mid Jan when I will be going down for the WPT. I already have a few nights free, I would like to be able to get a few more.

I did receive a non answer to my email.

Quote:

Dear raradevils,

Thank you for contacting Borgata Online Gaming Customer Service.

First of all I'd like to apologize for the late response and to let you know that your request has been forwarded to the team concerned for further assistance. As soon as there is further update we will e-mail you back.

Your understanding on the matter will be highly appreciated.

In case you have further questions, we will be more than happy to assist you. We are available 24 hours a day at:

http://poker.theborgata.com/support.html

Thank you for choosing us as your online gaming site.

Sincerely,

Gergana,

Borgata Online Gaming Customer Service

Gamble Responsibly

12-17-2013 , 12:34 AM

#31

MaxRhino

adept

Join Date: Jul 2012 Posts: 913

Bro, don't lie. You wrote up that email yourself.

No one actually gets an email response from borgata support.

12-20-2013 , 11:51 AM

#32

MaxRhino

adept

Join Date: Jul 2012 Posts: 913

I no longer get the error when completing the transaction for comp dollars.

It's a start, but I still don't see the comp dollars reflected in my b&m borgata acct. has anyone got this to work fully?

12-20-2013 , 07:20 PM

#33

raradevils

Carpal \'Tunnel

Join Date: Mar 2007 Posts: 8,189

I received an interesting response to my email request.....

Quote:

Dear Raradevils,

Thank you for contacting Borgata Online Gaming Customer Service.

We are sending you this email regarding the Black Card and Black Label Elite offers. Please accept our apologies for late response on the same.

It has been confirmed that the Loyalty offers for the Borgata Hotel Casino & SPA Resort and the Borgata Online Gaming platform will remain separate for the time being. Thus, the comp dollars in exchange for iR Points will not earn or maintain black label status at the hotel. The only thing that you can earn is Brick & Mortar card tier upgrades for the Brick & Mortar casino.

In case you have further questions, we will be more than happy to assist you. We are available 24 hours a day at:
https://casino.theborgata.com/support.html

Thank you for choosing us as your online gaming site.

Sincerely,
Pete

Borgata Online Gaming Customer Service
Gamble Responsibly

So what is the purpose of playing on the Borgata side of the party platform?

The only advantage I see is to use comp dollars for room and food.

Last edited by raradevils; 12-20-2013 at 07:27 PM. Reason: that's two email i recieved from Borgata support

12-21-2013 , 03:52 AM

#34

jmurjeff

veteran

Join Date: Apr 2011 Posts: 3,359

Quote:

Originally Posted by raradevils

I received an interesting response to my email request.....

So what is the purpose of playing on the Borgata side of the party platform?

The only advantage I see is to use comp dollars for room and food.

If you reach the highest tier and buy the bonuses you will get close to 15% back.

12-21-2013 , 08:33 PM

#35

mikeymer

veteran

Join Date: Jan 2005 Posts: 3,158

Quote:

Originally Posted by jmurjeff

If you reach the highest tier and buy the bonuses you will get close to 15% back.

So black label elite is only 15% rakeback? They need to do a better job of integrating the B&M casino with their online casino.

12-21-2013 , 11:47 PM

#36

higher visions

adept

Join Date: Mar 2009 Posts: 827

Quote:

Originally Posted by mikeymer

So black label elite is only 15% rakeback? They need to do a better job of integrating the B&M casino with their online casino.

ONly 15% when choosing to clear a ton of 25 dolalr bonuses. Depending on how many points you have you could very well wind up having 80 - 100 of them to clear. (obviously if you wait to clear and stack them at once at the end of the quarter.)

12-22-2013 , 01:17 AM

#37

jmurjeff

veteran

Join Date: Apr 2011 Posts: 3,359

Quote:

Originally Posted by higher visions

Yeah it is not great. The worst aspect is if you take just straight cash it comes down to about 5.34%. The comp is close is 15%.

12-22-2013 , 01:10 PM

#38

mikeymer

veteran

Join Date: Jan 2005 Posts: 3,158

I have a question about the mega missions. Are the bonuses for finishing missions immediately credited to your account? Or is it depending what mission you get to, you get that amount at the end of the period?

12-22-2013 , 02:22 PM

#39

MaxRhino

adept

Join Date: Jul 2012 Posts: 913

I've gotten some correspondence through with whoever is running their social media and it seems to be going somewhere, but still at an extremely slow pace.

From my correspondence with everyone there it seems like I'm the only customer complaining that the comp dollar purchase doesn't work.

Has anyone else here tried to buy the comp dollars? Did it work?

12-24-2013 , 12:51 PM

#40

HomeStar

veteran

Join Date: Nov 2003 Posts: 2,530

Does anyone know if Playing on BorgataPoker.com will improve your room offers at all?

12-24-2013 , 08:20 PM

#41

tclark828

old hand

Join Date: Jul 2008 Posts: 1,675

Quote:

Originally Posted by MaxRhino

I purchased $5 comp dollars but it hasnt shown up in my comp acct. Its been a few days, i was expecting it to be pretty much instant. Havent gotten around to emailing anyone about it yet though

12-29-2013 , 03:19 PM

#42

MaxRhino

adept

Join Date: Jul 2012 Posts: 913

I am happy to report that the comp dollar purchase works now.

You have to bring your purchase confirmation email to the myborgata center at the casino and show it to one of the people there and they will manually add the comp dollars.

I finally got through to Jordan, who is a customer service coordinator in NJ and he got this going for me. He said he eventually wants the conversion to be instant.

12-30-2013 , 08:07 AM

#43

raradevils

Carpal \'Tunnel

Join Date: Mar 2007 Posts: 8,189

Quote:

Originally Posted by MaxRhino

I am happy to report that the comp dollar purchase works now.

You have to bring your purchase confirmation email to the myborgata center at the casino and show it to one of the people there and they will manually add the comp dollars.

I finally got through to Jordan, who is a customer service coordinator in NJ and he got this going for me. He said he eventually wants the conversion to be instant.

And I want it tied to myborgata card. Will it do any good to continue to request this to the Borgata reps?

12-30-2013 , 02:59 PM

#44

MaxRhino

adept

Join Date: Jul 2012 Posts: 913

Quote:

Originally Posted by raradevils

And I want it tied to myborgata card. Will it do any good to continue to request this to the Borgata reps?

What do you mean?

12-30-2013 , 07:41 PM

#45

higher visions

adept

Join Date: Mar 2009 Posts: 827

meaning that it will get you black label at Borgata...

12-30-2013 , 11:48 PM

#46

sfetaz

adept

Join Date: Jan 2007 Posts: 863

Quote:

Originally Posted by HomeStar

Does anyone know if Playing on BorgataPoker.com will improve your room offers at all?

+1 Would like to see this as well. If the online sites are partly to help drive casino traffic than you should get brick and morter offers for online play. Thats what myself and a lot of other people expected when the announcement of NJ online gaming was made.

12-31-2013 , 01:50 AM

#47

MaxRhino

adept

Join Date: Jul 2012 Posts: 913

Quote:

Originally Posted by higher visions

meaning that it will get you black label at Borgata...

The transaction moved my annual count toward reupping black label.

12-31-2013 , 02:59 AM

#48

Gags30

veteran

Join Date: Apr 2008 Posts: 2,428

Quote:

Originally Posted by MaxRhino

The transaction moved my annual count toward reupping black label.

so if you buy a lot of comp dollars you can get black label?

12-31-2013 , 09:38 AM

#49

raradevils

Carpal \'Tunnel

Join Date: Mar 2007 Posts: 8,189

Quote:

Originally Posted by MaxRhino

The transaction moved my annual count toward reupping black label.

You mean black card?

12-31-2013 , 11:14 AM

#50

MaxRhino

adept

Join Date: Jul 2012 Posts: 913

Quote:

Originally Posted by raradevils

You mean black card?

Right.

I needed something like $381 more comp dollars earned by March to renew my black card in the physical casino. After I did the transaction for $10 comp dollars it was down to $371.

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